The company and the employee "Alero" made an excuse to what happened in my situation. They quit "my" membership and the accounts quick as possible.
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See what reviewers are saying
5 star only if I get my credit back into my account, as you said in your mail else -100 would be a good review.
Alero helped me", "Alero solved my problem, and "Thank you, Escalation Team"
great experience since Ms. Ann is very responsive and knows how to deal the issue efficiently.
4.2
Great
80 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very helpful
May 5, 2025
Unprompted review
Good Customer Support by Eugene
April 30, 2025
Unprompted review
I need my refund
I need my refund. I already cancelled the subscription yet I still get charged for it.
April 1, 2025
Unprompted review
What is that?
What is that? They put an announcement on facebook history with the Zalando product for 9.3 Euro, and than you just find an email about you are a member in a platform nowprosport.com, theirs address in Cyprus. What is that scam ???
April 16, 2025
Unprompted review
my issue is being addressed properly
my issue is being addressed properly
April 4, 2025
Unprompted review
Honest I do not know why I was here
April 2, 2025
Unprompted review
Anne is Awsome
Anne is in touch with me, helping to resolve the issue is the best way possible.
March 11, 2025
Unprompted review
Zara is in touch and helping to resolve…
Zara is in touch and helping to resolve the issue.
February 28, 2025
Unprompted review
The excuse
The company and the employee "Alero" made an excuse to what happened in my situation. They quit "my" membership and the accounts quick as possible.
February 21, 2025
Unprompted review
Issue Addressed
February 19, 2025
Unprompted review
Good seevice
Thanks to Marc we have our trouble resolve.
Fantastic service.
February 15, 2025
Unprompted review
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