NowSkills Limited Reviews 468

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, friendliness, and supportive approach, making the process of finding apprenticeships smooth and efficient. Many highlight the excellent communication and personalized guidance received, with individuals often securing interviews and roles quickly. The service is frequently described as outstanding, with people appreciating the constant support, advice, and resources provided throughout their journey. However, some customers also noted issues with communication, reporting that their calls and emails went unanswered, leading to missed opportunities. A few other people also felt that the support provided was inadequate, causing frustration and a negative experience. There were also instances where start dates were repeatedly delayed without clear communication, leaving individuals in limbo.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, friendliness, and... See more

User experience

Customers consistently note positive experiences with user experience, describing the process of finding an... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the support and... See more

Customer communications

People report positive experiences with contact, with many reviewers highlighting the proactive and efficient... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the supportive and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at NowSkills are SO dedicated to what they do!! Had an amazing experience with Dionne Hazelwood, who helped me get an apprenticeship in no time at all. Great communication, super friendly... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed my time doing my apprenticeship through nowskills. I learnt so much and felt I had access to all the resources to guide me. My tutor Carlos was fantastic and I couldn't have achieve... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with NowSkills! The apprenticeship on data analytics was incredibly insightful, well structured and practical. I use what I learned every day in my current role. A massive... See more

Company replied

Rated 5 out of 5 stars

I dropped out of university looking to find the right career for me, although it took a little longer than I was expecting, they made sure to call up with lots of reassurance to assure me my profile w... See more

Company replied


Company details

  1. Apprenticeship Center
  2. Computer Training School

Written by the company

The NowSkills vision is to work with employers to design the best digital apprenticeships, meeting regional demand for skills and deliver training to equip apprentices with the skills, knowledge, attitudes and behaviours to embark on meaningful and rewarding careers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

468 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent

I am very happy with the help that NowSkills have provided in finding an apprenticeship. In particular, Katie Ballegher has been fantastic and has made the process very smooth. Thank you.

May 6, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Hasnain, Thank you for sharing your experience! We’re thrilled to hear you’ve been happy with the support provided and that Katie helped make the process smooth and straightforward for you.

We wish you every success in your apprenticeship journey!

Rated 5 out of 5 stars

I had a great experience with NowSkills…

I had a great experience with NowSkills and my recruiter Katie Ballegher. I was comfortable and confident throughout the process and found an apprenticeship immediately. Thank you to NowSkills and Katie for the help and making it an easy process.

May 6, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Adam, Thank you for sharing your experience. We’re so happy to hear you had a great experience with NowSkills and that Katie helped make the process smooth and comfortable for you.

Congratulations on finding your apprenticeship so quickly, and we wish you all the best in your new opportunity!

Rated 5 out of 5 stars

Amazing help from now skills

Amazing help from now skills, they have helped me so much to gain an offer for an apprenticeship, first time! Would definitely recommend!

May 4, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Emily, Congratulations on securing your apprenticeship! We’re thrilled to hear the team could support you. Wishing you every success on your apprenticeship journey.

Rated 5 out of 5 stars

NowSkills Experience

NowSkills was very supportive towards myself and finding an apprenticeship. The whole process was smooth and reliable. Dionne and the rest of the team was amazing, I would highly reccomend if you are looking for an apprenticeship.

May 1, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Taylor, Congratulations on securing your apprenticeship! we're thrilled to hear that Dionne was able to support you throughout the process. Wishing you every success on your apprenticeship journey.

Rated 5 out of 5 stars

Brilliant experience

Finding an apprenticeship through Now Skills has been a brilliant experience. The communication between myself and staff has been very efficient and smooth, and I managed to get an interview in no time at all! Everyone I spoke to has been super supportive and friendly. I would 100% recommend Now Skills to start your apprenticeship journey.

Also, a huge thank you to Stephen Ratcliffe for reaching out to my employer and securing me an interview, I couldn't have done it without you!!!

April 28, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Alyssa, Thank you for sharing your experience. We’re thrilled to hear you had such a positive experience with our team and that the process was smooth and supportive throughout.

We’re so pleased Stephen could help secure your interview, and we wish you every success on your apprenticeship journey!

Rated 5 out of 5 stars

Very helpful in finding me an…

Very helpful in finding me an apprenticeship that matches my background in academics (performing arts and media). Very helpful in making sure I was prepared for my interview and keeping in contact to make sure how I got on, great service overall.

April 22, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Reece, Thank you for sharing your experience! We’re thrilled to hear you felt supported throughout the process and that we could help you find an apprenticeship suited to your background and interests. Wishing you all the best in your new role.

Rated 3 out of 5 stars

Less than stellar communication

I've seen plenty of other great reviews so perhaps I have just gotten incredibly unlucky in my experience with the company.

Things started out seemingly well I applied to a marketing apprenticeship I'd found on the UCAS website and was taken to the now skills page to apply. As I couldn't apply directly, I filled out some forms and was told that I'd here back from a now skills rep. A few days later the call came however as I was on a marketing course I missed it, almost immediately (20 mins later) I tried to call back PK (the rep who contacted me) but the phone was engaged. No worries however I had an email from him asking me to send over my details and prepare for a pre screening call (this was at 3.44 feb 2nd) I responded at 4.03 same day but this email was never responded to and I never received another call. I emailed PK again on the 5th hoping he might be able to call me before the week was over but again received an automated response explaining that PK had left the company.

No bother, I thought, ill just have to email the company directly, I sent the recruitment email a message that same day as it was the only other email I had for the company. NO RESPONSE. I followed up again on the 9th... NO RESPONSE, I emailed again on the 20th as id received a call from an unknown number which I thought could have been them... NO RESPONSE. I want to make it clear that this whole time I was trying to call text and leave voicemail for the company on any number I had.

After receiving no response at this point I decided that the company was a likely scam, it being ran so poorly. With this in mind I simply gave up trying to contact. Just the other day however april 20th I finally received some more communication. From a rep named JC.

JC has in fact emailed me back and called with me since and it seems things have been difficult for him as he has a lot on his plate picking up slack from other employees. I can only assume this implies those which may have left in which case it seems to be poorly managed if clients are falling through the cracks when an employee leaves.

February 1, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Jack, Thank you for your feedback, and I’m sorry to hear about your experience. We understand how frustrating the lack of communication must have been and appreciate you bringing this to our attention.

There were some internal staffing changes during this period, but we recognise this should not have impacted your experience. We’re pleased JC was able to reconnect with you, and your feedback will help us improve moving forward.

Rated 5 out of 5 stars

I found the whole process with NowSkills simple and easy.

With the help from my recruiter Dionne, I was able to secure an apprenticeship after my first interview which made the experience feel well guided and efficient. Thank you to the NowSkills team!

April 6, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Ethan, Congratulations on securing your apprenticeship! We're thrilled to hear that Dionne supported you throughout the process. Wishing you all the best in your new role.

Rated 2 out of 5 stars

Needs Improvement

In fairness to NowSkills, I do believe they the potential to provide a valuable service to apprentices and jobseekers, however their current processes are lacking and the conduct of their staff is at times almost offensive.

I applied for a Level 3 Data apprenticeship through NowSkills, as I am looking to make a career change from marketing. I explained this to the recruiter that NowSkills appointed to me, Dionne, who was helpful at first and managed to get me an interview.

I was successful in the first round and was invited back for a second stage, however the job was essentially a TikTok marketing role at a startup, who in my opinion are just utilising government schemes/apprenticeship funding to subsidise their staff's wages and have no interest in developing apprentices in Data/IT.

I wasn't interested in that particular company or role because I felt it would be a step backwards and expressed my concerns to Dionne via email, who proceeded to call me back-to-back whilst I was in an interview elsewhere, which fair enough she didn't know, but when I called her back to explain and reiterate my concerns, she said:

"Well that's a big fat waste of my time isn't it." And, "If you don't go this interview I will have to blacklist you and we won't be able to find you any other opportunities"

At which point I said that's fine and left it at that. It's a shame because there may have been genuinely suitable and exciting opportunities, but their attempts to gaslight or blackmail aren't worth the hassle.

April 20, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Paul,

Thank you for taking the time to share your feedback. We’re sorry to hear you were disappointed with your experience.

From our side, an interview was arranged for you following your application and initial discussions regarding a Data Technician apprenticeship opportunity. We tried to tie this in to your previous experience in marketing, to give you a better chance at securing the role.

Following the interview task provided by the employer, you advised us that you did not feel the role aligned with the career direction you were hoping to pursue and subsequently decided to withdraw your application.

We completely understand that not every opportunity will be the right fit, particularly when making a career change, and we always aim to support candidates in finding roles suited to their long-term goals and interests.

We also take feedback regarding communication seriously and will review your comments internally.

We genuinely wish you the best with your future applications and future career path.

Rated 5 out of 5 stars

Thanks to Sebastian and all the team at NowSkills

Wanted to say a massive thanks to Sebastian for all his efforts in finding me a job I love and starting my apprenticeship journey. He was so helpful and supportive throughout the whole process and I’m sure I will continue to have a positive experience over the course of my apprenticeship.

April 9, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Rhianne, Congratulations on securing your apprenticeship! we're thrilled to hear that Seb supported you throughout the process. All the best in your new role.

Rated 2 out of 5 stars

Bad communication

Had a job interview thanks to the help of the recruiter and was told I got the job. However, a couple days before I was supposed to start I got an email saying my start day was going to be pushed back up to four weeks for internal issues. Fast forward to the end of the four week, and I hadn’t heard anything. I emailed, and the date was going to be pushed back another 2 weeks. This continued for quite a while with the date being pushed back and I had no communication leading to me having to ask at the end of every new updated start date. I’ve stopped asking when I’m going to start the job and to no surprise I haven’t heard anything. I found out I got the job at the start of January it’s now the 1st April. I’m aware the job seems to have fallen through but now skills gave me no information on this matter.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great help with finding an apprenticeship

Chris, Seb, and Dionne were great help with finding an apprenticeship, and made the process of connecting with businesses simple. Thanks to them I was able to secure a great apprenticeship that suited my skills and aspirations.

March 31, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Tyler, Congratulations on securing your apprenticeship! We're thrilled to hear that the team supported you throughout the process. Wishing you all the best in your new role.

Rated 5 out of 5 stars

Katie was incredible

Katie was incredible, she routed for my through it all and I couldn’t be more grateful for her guidance!

March 30, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Gracie, Thank you for sharing your experience. We're thrilled to hear that Katie supported you throughout the process.

Rated 5 out of 5 stars

NowSkills

My employer-partner adviser, Dionne, was very helpful and diligent in getting me an apprenticeship role.

March 28, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Monique, Congratulations on securing your apprenticeship! we're thrilled to hear that Dionne was able to support you through the process. Wishing you all the best in your new role.

Rated 5 out of 5 stars

Amazing service

My recruiters were Dionne and Katie, they really helped me get an apprenticeship and made me feel confident and reassured during the whole process, thank you so much !

March 27, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Caitlin, Congratulations on securing your apprenticeship! We're thrilled to hear that Dionne and Katie made you feel confident throughout the process. Wishing you all the best in your new role.

Rated 5 out of 5 stars

Katie Ballegher at NowSkills

I have recently started my multi-channel marketing apprenticeship with NowSkills, the process of signing up and being put forward for interviews was very efficient and very smooth. I would strongly recommend NowSkills for any creatives looking to get their foot in the door in the industry.

February 23, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Tiah, Congratulations on securing your Multi-Channel Marketing apprenticeship! Thank you for sharing your experience, we're thrilled you found the process efficient and smooth. Wishing you all the best in your new role.

Rated 1 out of 5 stars

Quite useless in my experience

In my experience, NowSkills was pretty useless for me.

Towards the end of 2024 and through 2025. I had 3 opportunities at landing an Apprenticeship. The first opportunity that was given; I unfortunately got the rejection.

Fast forward months later I get a call, and the employer named Kevin who was helping me said “it’s taking a long time to find you an apprenticeship”, whilst also providing me little to no information on why it’s taking so long; I eventually get a second opportunity and alas I still get rejected sadly.

Following this experience, I finally found a temporary job where I had to work as I was out of savings, out of any type of income even UC due to my living situation. I receive a call from Kevin being enthusiastic about a new opportunity (this is months after the after with no conversation in between) with a new job - I accepted the opportunity and began research.

I got the interview date two days after the spontaneous call. I realised quickly the interview clashed with my work hours so I had to inform Kevin in hopes to reschedule - in my honest opinion sounded very rude, non-empathetic and kind of selfish. I understand working at such an establishment you get commissions and if X Y or Z fall flat you are out of that commission. That is essentially what happened here - Kevin replied along the lines of “so you’re not doing the interview? Due to this it will impact and hurt your chances of finding another interview” followed by a “cheers” and hung up. I explained to him that I had to work this job or I would potentially be homeless, and he didn’t show any type of exception - more a discard of a candidate.

It’s been almost a year and I haven’t heard anything from them, and honestly I’m glad. I’d rather have no job than hopes of an interview with him.

(Upon assumption) Reading other 1* reviews it seems like he has been fired, or a manager has been since my experience so it could be better! Ultimately this was my experience and it was awful.

June 1, 2025
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Thank you for taking the time to share your feedback.

From our side, interview opportunities were arranged following discussions around suitable apprenticeship roles, including one interview that was accepted and confirmed. At short notice, the day before the interview, we were informed of a clash with work commitments and that attendance would no longer be possible.

We completely understand that financial pressures and employment commitments can make attending interviews difficult, particularly whilst balancing temporary work and searching for long-term opportunities. Apprenticeship recruitment can also take time depending on employer requirements, competition, location, and availability of suitable vacancies.

We are sorry to hear you were unhappy with the communication you received during the process, as this is never the experience we aim to provide. Feedback is always taken seriously and reviewed internally.

We genuinely wish you all the best with your future career opportunities.

Rated 5 out of 5 stars

really helpful

really helpful, got me the apprenticeship really quickly. gave a lot of advice for interview prep, checked how the interview went.

February 27, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Abbie, we’re thrilled to hear you found the support so helpful and got your apprenticeship quickly. Congratulations and all the best in your new role!

Rated 5 out of 5 stars

My recruiter was Katie Ballegher and…

My recruiter was Katie Ballegher and she was an amazing help at every step, she was always available to help and was kind and polite the whole way through

March 15, 2026
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Joshua, We’re thrilled to hear Katie was such a great support throughout your journey. It’s fantastic to know she was always available and made the process a positive experience for you. We really appreciate your feedback and wish you all the best in your apprenticeship!

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