NowSkills Limited Reviews 468

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their dedication, friendliness, and supportive approach, making the process of finding apprenticeships smooth and efficient. Many highlight the excellent communication and personalized guidance received, with individuals often securing interviews and roles quickly. The service is frequently described as outstanding, with people appreciating the constant support, advice, and resources provided throughout their journey. However, some customers also noted issues with communication, reporting that their calls and emails went unanswered, leading to missed opportunities. A few other people also felt that the support provided was inadequate, causing frustration and a negative experience. There were also instances where start dates were repeatedly delayed without clear communication, leaving individuals in limbo.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, friendliness, and... See more

User experience

Customers consistently note positive experiences with user experience, describing the process of finding an... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the support and... See more

Customer communications

People report positive experiences with contact, with many reviewers highlighting the proactive and efficient... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the supportive and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at NowSkills are SO dedicated to what they do!! Had an amazing experience with Dionne Hazelwood, who helped me get an apprenticeship in no time at all. Great communication, super friendly... See more

Company replied

Rated 5 out of 5 stars

I really enjoyed my time doing my apprenticeship through nowskills. I learnt so much and felt I had access to all the resources to guide me. My tutor Carlos was fantastic and I couldn't have achieve... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with NowSkills! The apprenticeship on data analytics was incredibly insightful, well structured and practical. I use what I learned every day in my current role. A massive... See more

Company replied

Rated 5 out of 5 stars

I dropped out of university looking to find the right career for me, although it took a little longer than I was expecting, they made sure to call up with lots of reassurance to assure me my profile w... See more

Company replied


Company details

  1. Apprenticeship Center
  2. Computer Training School

Written by the company

The NowSkills vision is to work with employers to design the best digital apprenticeships, meeting regional demand for skills and deliver training to equip apprentices with the skills, knowledge, attitudes and behaviours to embark on meaningful and rewarding careers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

468 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

I’ve had an amazing experience with…

I’ve had an amazing experience with NowSkills throughout my journey to secure a Digital Marketing apprenticeship, and I genuinely couldn’t be happier with the support I received!

From day one, the team has been professional, encouraging, and committed to helping me find the right opportunity! But I have to give a special shoutout to Dionne Hazelwood. Dionne has been absolutely wonderful! She has been incredibly friendly, understanding, and supportive at every stage of the process. Her positive attitude and genuine care made such a difference and truly helped boost my confidence.

Dionne took the time to listen, guide, and reassure me, making the entire experience feel personal and tailored to me. It’s clear she loves what she does, and her passion for helping others shines through.

Thanks to NowSkills (and especially Dionne), I’m now on the path to an exciting career in Digital Marketing, and I’m so grateful for everything they’ve done. I highly recommend NowSkills to anyone looking for an apprenticeship!!!

November 6, 2025
NowSkills Limited logo

Reply from NowSkills Limited

Hi Laila, Congratulations on securing your Digital Marketing Apprenticeship! We're thrilled to hear that Dionne was so supportive throughout the process of finding you a role and that you had such a positive experience with us. Wishing you every success in your new role.

Rated 1 out of 5 stars

Abysmal support - Buries complaints / gaslights concerns

Abysmal support, Nowskills thought it was acceptable to give me multiple false start dates, asking me to leave my job and be unemployed for an undefined period so as to start the onboarding process leaving me without an income.

When I justifiably raised concerns about multiple start dates, sacrificing my income, not having a location for the placement, lack of communication or even meeting my employer I was told to suck it up. I was brushed off, ignored and and had to chase for unsatisfactory and incomplete replies.

Additionally the Nowskills employee who was working on my placement was fired due to incompetence and management didn't think to assign that case until chased up for updates meaning it was left in limbo.

Eventually I stopped hearing from "Nowskills" as they had decided to bury my case instead of addressing my concerns let alone taking any accountability or even replying.

Lastly Nowskills offers a £30 amazon gift card to potential apprentices under the conditions of:
Leaving a positive review within a time limit that starts after the sign up but before any onboarding process with placements
Avoid at all costs

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

NowSkills has been so helpful in…

NowSkills has been so helpful in finding me an apprenticeship - the process has been so fast, and easy. Tony’s been really supportive and I couldn’t have asked for a smoother experience!

October 29, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Maisy, We’re so pleased to hear that Tony and the team made your apprenticeship journey smooth and stress-free. Congratulations on securing your apprenticeship!

Rated 5 out of 5 stars

Super fast and positive experience

A positive experience with the company, quite a quick process with sorting an apprenticeship with a company and I now have an apprenticeship after just under 2 months of applying through Now skills. Dionne was a huge help, very friendly and eager for me to do well.

October 27, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Jess, Thank you for your great feedback! We're so pleased to hear you had a positive experience and that Dionne was able to support you throughout the process. Congratulations on securing your apprenticeship!

Rated 5 out of 5 stars

Nowskills apprenticeship

Had a great experience with NowSkills. My tutor, Christo Baby, was amazing - really supportive, knowledgeable, and easy to talk to. He made the whole apprenticeship smooth and enjoyable. Would definitely recommend NowSkills.

October 13, 2025
Unprompted review
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Reply from NowSkills Limited

Thank you so much for your kind words! We're thrilled to hear you had such a great experience with NowSkills and that Christo provided the support and guidance you needed.

Rated 5 out of 5 stars

Extremely helpful!

Tony Scargill and Peter Knowles were extremely helpful and friendly and secured me an apprenticeship within 3 weeks of me first applying. I’m extremely satisfied with my whole experience. I would definitely recommend.

October 22, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Harvey, Congratulations on securing your apprenticeship! we're thrilled to hear that Tony and Peter were helpful and able to support you when securing your role. Wishing you every success in your new role.

Rated 5 out of 5 stars

I got the apprenticeship i desired

I got the apprenticeship i desired, good communication, very detailed information about how the course works, guidance given every step of the way. Quality.

October 22, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Ali, Thank you so much for your kind words! We're delighted to hear that you secured the apprenticeship you were aiming for and that you found our communication and guidance helpful throughout the process. Wishing you continued success in your apprenticeship journey!

Rated 5 out of 5 stars

Highly recommend

I've just completed a Network Engineer apprenticeship with Now Skills and I have nothing but praise. My tutors Christo and Usman were very supportive throughout the course and helped me manage my apprenticeship as well as my day-to-day job. I would highly recommend choosing NowSkills if you are looking for apprenticeship opportunities.

October 17, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Rob, Congratulations on completing your Network Engineer Apprenticeship! we're thrilled to hear that Christo and Usman supported you with your apprenticeship as well as your day to day role .

Rated 5 out of 5 stars

Made job searching so much easier

Now skills has made searching for a job/apprenticeship 1000x easier than if I was to apply by myself. Both Sebastian and Katie have been massive help in getting me working properly and at a trusted and secure job.

October 16, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Jacob, Congratulations on securing your apprenticeship role! we're thrilled to hear that Sebastian and Katie were able to support you throughout the process. We hope you enjoy your apprenticeship journey.

Rated 5 out of 5 stars

Sebastian was great

Sebastian was great help in finding me a job. He was so positive and always kept me informed with any upcoming opportunities. He was so helpful answering any questions I had and calling me on the day of the interview really helped me calm my nerves. Im so excited to start my NowSkills journey.

September 11, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Ellen, Congratulations on securing your apprenticeship! we're thrilled to hear that you had such a positive experience and that Sebastian was able to support you throughout the process. We hope you enjoy your apprenticeship journey.

Rated 5 out of 5 stars

Amazing company for helping people find…

Amazing company for helping people find work. Sebastian Fitzharris did a great job finding me an interview and securing the job within 2 weeks 🙌👍

September 29, 2025
Unprompted review
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Reply from NowSkills Limited

Congratulations on securing your apprenticeship! we're thrilled to hear that Sebastian was able to support you through the interview process and help you to secure your role. We hope you enjoy your apprenticeship journey.

Rated 1 out of 5 stars

False Promises And Rude Staff

I don't recommend anyone to sign up to Nowskills, as the employees are not what the reviews say. The reviews are fake, robotic, forced, and bribed by their tutor to give exactly 5 stars way too consistently. And if the 5 stars were true—which is difficult to digest in my perspective—I wouldn't have had the unprofessional behaviour I had experienced, and this consistently gets worse once you sign up.
I've gotten misled, treated rude and unfairly by a person named Kevin Worsley, the Recruitment Executive, who is incompetent and thinks he's above the average person. Being a guy that sits and listens to the bare minimum to the opposite person, he doesn't care to guide people and instead makes them feel worse, because his own life doesn't satisfy him. He then gave me false hope for an apprenticeship I wasn't qualified to have. I wished he'd just bluntly told me I wasn't qualified, rather than wasting my time for 3 days filling out a form, making a video, and then getting called the next day to make improvements to both my form and video.
It felt so unnecessary for an apprenticeship I wasn't qualified to have. Now, when Kevin told me to improve my video, I don't know if he was either dumb or blind, but he classed a plain sweater to be a hoodie as his "main point" of redoing the video again. So I complained and wrote an email of his behaviour and approach towards me, and a person called Daniel Wells acknowledged the issue, gave no apology for Kevin's rudeness and misconduct, and gave no indication that he was actually bothered.
I honestly thought maybe Kevin was horrible, and maybe this person that acknowledges my issue would be more better, supportive, and friendly—as your robotic fake reviews say—but no, they were both useless as each other, as it feels like he just overlooked the issue.
I just simply wanted some acknowledgement of my issue and an apology from Kevin. I don't want or accept an apology from anyone on his behalf. I understand if that's difficult for Kevin to apologise, seeing as he's egotistical and prideful in his position, but that's all I wanted.
I tried solving the issue without having to post a negative review, but this is the only option they left me with. I'm honestly glad I didn't get accepted, because if this is how they handled apprentices, the average person wouldn't stand a chance.
EDIT:
Clearing of what you have responded to me, that I didn't answer your call "after a week of trying to get a hold of you." I rejected your call only once throughout the process at that time because you called at an inconvenient time. Kevin then told me in a voicemail and email to call back once I was available. I then, immediately after I was available, called back and you didn't respond. I emailed Kevin on the very day to call me back, and on the very email he had told me that I missed a call, and still no response.
Kevin then reached out to me the next week, talking very fast and gave no reassurance if I am ok, and clearly knowing I was nervous, he never bothered to slow down. It surprises me that they keep staff as inconsiderate like this. The call ended. I then emailed if there was any important information I had missed from the conversation, seen as he was talking so fast, and again no response. So don't try and reverse the blame and fault on to me, that I didn't try, and that you claimed to repeatedly contact me to appear innocent to the public, unfortunately you people or trustpilot don't allow to add pictures and evidence but it's all on the Google review i have added on because I have kept every piece of evidence to proof how false and fake this company is.

August 22, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Huzaifa, Thanks for taking the time to leave us a review. I've had a look into your application and I can see that our first point of contact with you was on the 22nd of August (via email due to the number we had from your application not working). We then went through a screening call with you on the 4th of September after a week of trying to get a hold of you. The last time we spoke to you over the phone was on the 10th of September which is where our recruitment team, after reviewing your application, explained that due to your grades and experience you'd be more suited for a level 2 apprenticeship which we, sadly, don't offer at the moment. We recognise that our application process can be tough as competition is very high across our programmes. But, we wish you the very best in your continued search and your future endeavours.

Rated 5 out of 5 stars

I had an amazing experience applying…

I had an amazing experience applying for an apprenticeship through Nowskills. The process was incredibly smooth, largely thanks to Sebastian Fitzharris, who managed to secure several interviews for me in just a week! What impressed me most was the quality of support and preparation I received. Nowskills provided invaluable tips and tricks that boosted my confidence and interview skills. It felt like they were genuinely invested in my success. I landed an apprenticeship with a fantastic local company almost immediately. If you're serious about starting your career with an apprenticeship, I can't recommend Nowskills enough. Their dedication and expertise truly set them apart!

Laila Herstell

September 24, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Laila, Congratulations on securing your apprenticeship! we're thrilled to hear that Sebastian was able to support and prepare you for your interviews. We hope you enjoy your apprenticeship journey.

Rated 5 out of 5 stars

Couldn’t thank your team enough!

Couldn’t thank your team enough, from the minute i applied they were straight on the job to help me find a career that i was passionate about. A huge special thanks to your amazing staff including: Katie who was lovely to speak to and was always keeping me in the loop on how my application was doing, Dionne who was so bright and bubbly and helped me land my first interview and to Sebastian who helped me find my soon to be job, he definitely wastes no time whatsoever and really helped me believe in myself and improve my self confidence. I owe you guys, i can’t thank you enough.

September 20, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Mia, Congratulations on securing your new role! I will pass on your review to the NowSkills team. We're thrilled to hear that you had such a positive experience and that Katie, Dionne and Sebastian were all able to support you. We hope you enjoy your apprenticeship journey.

Rated 5 out of 5 stars

Thank You Dionne & Thank You NowSkills

I'd like to thank NowSkills for helping me to finally land my first IT apprenticeship! I'd also like to sincerely thank Dionne Hazelwood for her outstanding support during my journey - Dionne has been so friendly, and has regularly kept me in the loop with any changes with my application. Outstanding dedication and service. I'd be happy to recommend NowSkills to anyone.

September 5, 2025
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Lewis, Congratulations on securing your IT apprenticeship! we're thrilled to hear that Dionne was able to support you and give you regular updates. We hope you enjoy your apprenticeship journey.

Rated 5 out of 5 stars

Now Skills are amazing!

I originally registered with Now Skills on the 27th of August, within a week they had secured me 2 interviews and by the 8th of September I have a job secured with a selected start date. I dealt with Dionne and Sebastian specifically and they were both amazing, I would definitely recommend the company as a whole!

September 8, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Evie, Congratulations on securing your apprenticeship! We're thrilled to hear that Sebastian and Dionne were able to support you in finding a role. We hope you enjoy your apprenticeship journey.

Rated 5 out of 5 stars

Great experience, super helpful

Nowskills were incredible at helping me find an apprenticeship. Ben Cooke was very tenacious about finding me opportunities, and positive about my skills and experience which helped me be confident for my interview.

August 28, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Jakub, Congratulations on securing your apprenticeship! we're thrilled to hear that Ben was able to support you through the process and that you felt confident when going to your interview. We hope you enjoy your apprenticeship journey.

Rated 5 out of 5 stars

L4 Data Analyst - Distinction! Thank you Gus/Now Skills :)

I’ve just completed my Level 4 Data Analyst apprenticeship with NowSkills with a Distinction - and I couldn’t be prouder! Huge thanks to my tutor, Gus, who believed in me from the start and supported me throughout.

I started the course already working in a busy analyst role, wanting to upskill and gain formal certification. NowSkills gave me the flexibility to balance work and study—even through job changes and hectic periods.

I’ve developed strong technical and presentation skills, and grown in confidence and communication too. I've learnt so much and love this line of work even more now!

Gus strikes a brilliant balance - professional, encouraging, and technically sharp. He encourages independent learning while offering the guidance needed to grow, as well as being aware of my other job demands. That’s exactly what makes a great tutor in my opinion. I’d recommend NowSkills and Gus to anyone looking to develop professionally and personally. Thank you so much!

July 2, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Megan, Congratulations on achieving your Distinction! We're thrilled to hear that Gus was able to support you throughout your apprenticeship journey and that you love your line of work even more now. Wishing you continued success in your career.

Rated 5 out of 5 stars

Struggled looking for jobs for literal…

Struggled looking for jobs for literal months. Went through with NowSkills and got an apprenticeship after just one month. Genuinely couldn't recommend them more, Katie and Sebastian I owe you so much. Thank you!

August 7, 2025
Unprompted review
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Reply from NowSkills Limited

Hi Alex, Congratulations on securing your apprenticeship! Thank you so much for sharing your journey with us! We’re thrilled to hear that you secured your apprenticeship so quickly and that your experience with NowSkills was so positive. Katie and Sebastian will be over the moon to know they made such a difference for you.
We wish you every success in your apprenticeship.

Rated 5 out of 5 stars

NowSkills Multi-Channel Marketing Apprenticeship

NowSkills has been amazing in helping me secure a role for my multi-channel marketing apprenticeship. I want to give a special mention to Dionne Hazlewood, who has been my point of contact through this whole process, she has been so dedicated and determined to get me a role and after unforseen circumstances in my first placement it only took her 2 days to find me a new role when normally it can take up to 3 months. This company and Dionne have been so supportive to me and still are as I continue on through my apprenticeship I can not recommend them enough!

August 7, 2025
Unprompted review
NowSkills Limited logo

Reply from NowSkills Limited

Hi Emelia, Congratulations on securing your Multi-channel Marketing Apprenticeship! we're thrilled to hear that Dionne was able to support and guide you into your new role. Don’t hesitate to reach out if you ever need anything.

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