This is a very good app for learning new things. I’ve been updating my Etsy shop and it’s been very helpful. The ideas and lessons are clear and easy to incorporate. You can decide how much time to de... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The ingredients in the practice video show different amounts then the ingredients on the printout sheet. It was very confusing. Specifically the eggs and oil. So I wasn't sure which directions to foll... See more
Company replied
Gave me the strength to now put a page either Facebook or and Instagram, and look around for other places I already looking to Market Place and I feel more optimistic. I thank you , for now I don’t ha... See more
Company replied
I’ve really enjoyed using the Know You Know app! It keeps me engaged and helps me make productive use of my time. I’m learning practical skills that I can apply to sales, marketing, and growing my bus... See more
Company replied
Company details
Written by the company
Now You Know helps people learn how to actually do things - not just watch, scroll, or save them for later. Through short, guided skill experiences, users can explore creative DIY, baking, herbal wellness, home projects, and more in a way that feels approachable, hands-on, and easy to stick with. Every experience is built around step-by-step progress, bite-sized lessons, and real momentum - helping people understand how things are made, try new skills, and keep discovering what they want to learn next.
Contact info
1013 Centre Road, Suite 403-B, 19805, Wilmington, United States
- support@nowyouknow.io
- nowyouknow.io
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Caveat Emptor
Caveat Emptor
If you cancel within hours of purchasing, they will still charge you and renew you 3 months later. I am disputing with my bank as we speak.
They also make you verify your email before a dispute is filed.. it is a ridiculous process a finding customer service is difficult on their website.
March 30, 2026
Unprompted review
Reply from Now You Know
We’re really sorry to hear about your experience - we completely understand how frustrating this must have been.
We’ve reviewed your account and can see that our team helped you regain access on December 29th. Following that, we didn’t receive any cancellation request, and we’re also unable to find any record of a cancellation attempt in our system.
That said, as soon as you reached out to us regarding the renewal, we handled your case right away and issued a full refund.
If there’s anything else we can do to help, please don’t hesitate to reach out at support@nowyouknow.io
💛
I was left to figure it out on my own
I paid for the app and was left to figure it out on my own. Where to go, how to start, who to contact with questions... all up to me. I will not renew this app.
February 13, 2026
Reply from Now You Know
I’m really sorry to hear that this was your experience, that’s definitely not what we want for anyone joining. We aim to make the starting point clear and supportive.
Our support team has reached out to you directly, and we’d truly be happy to help you get started and resolve any issue you ran into. We’re here to guide you step by step.
Your feedback is very helpful, and we’re also working on improving the onboarding experience so it’s clearer and more intuitive from the start.
We hope to turn your experience around and help you get real value from the app.
Really cool idea
Really cool idea! I started with the candle skill and really enjoyed it. I’m very excited to continue and learn new things!
April 1, 2026
Unprompted review
Reply from Now You Know
Thank you so much! We're really happy to hear you enjoyed the candle skill, that’s a great one to start with. 🕯️✨
There’s plenty more to explore, and we’re excited for you to continue discovering new creative skills along the way. If there’s anything specific you’d love to try next, feel free to let us know, we’re always happy to help guide you.
Enjoy the journey and happy creating!
SCAM
It's crazy I get here on to look at reviews and me and another person are having the exact same issue!
I second that this company is a SCAM
I signed up for this service in December and I did what I could to cancel my subscription the same day I signed up for the service and all is could do is communicate with an AI chat bot via their website. They have no phone number
Here we are 3 months later and I got charged $49.99 for a service I have not used. I finally got an email back and am being told they can not issue me a refund due to beingnoutside of the 30 day period. Unacceptable. I shouldn't of even had service with them still.
This is the exact issue another person is having too!
March 30, 2026
Unprompted review
Reply from Now You Know
We’re sorry to hear about your experience and understand how frustrating this must be. We want to assure you that we are a legitimate company with thousands of active members learning new skills every week.
Our system processes cancellations immediately when submitted via the account billing settings. It sounds like something may have gone wrong along the way, or the cancellation process wasn’t fully completed on your end.
Either way, we’d love to investigate what happened with your specific account and make this right. Please contact us at support@nowyouknow.io (mailto:support@nowyouknow.io) with the email you used to sign up, and we’ll look into it right away.
Now you Know is a scam
I signed up in December and on the same night I went on the app to cancel but wasn’t able to so I chatted with someone and told them to cancel my subscription and they charged me $20. And now 3 months later they charged me $49.99 . And the killing part about it is I deleted the app and never used it and I know they can see if you’re using the app or not. I believe they are a scam. Because there is no where on the app where you can cancel your subscription. And I want my money back asap.
December 28, 2025
Unprompted review
Reply from Now You Know
We’re sorry to hear about your experience and understand how frustrating this must feel.
Subscriptions can be canceled from the account billing settings, and deleting the app alone does not stop recurring charges. That said, if you requested cancellation and were still billed, we definitely want to review what happened and make this right.
Please contact us at support@nowyouknow.io with the email used to sign up and the dates of the charges, and we’ll investigate your account and assist you as quickly as possible. We take these concerns seriously and are here to help resolve this.
It was a great experience
It was a great experience. Time was definitely a factor for me. The items needed to complete the task also became an issue because I went a few store and one item was always unavailable. Tutorials are kool but insure the client doesn’t to hunt for particular items due to low usage in areas. I live in a city so we have large varieties of most things but those waxes are not widely available all the time. Craft stores hobby lobby sometimes ordering things or using your website is misleading. Simple but not so simple
January 2, 2026
Reply from Now You Know
Thank you for your honest feedback, we really appreciate you taking the time to share your experience.
We’re glad to hear you enjoyed the tutorials, and we completely understand how frustrating it can be when certain materials are hard to find. Your point about accessibility is very valuable to us.
If you’re open to it, we’d love for you to reach out to us at support@nowyouknow.io, so we can better understand your location and see how we can help make the materials more accessible for you.
We truly appreciate your input and hope to improve your experience going forward.
I like the candle making just need time…
I like the candle making just need time to place orders for items needed for projects. Other than that I like it so far
March 11, 2026
Reply from Now You Know
Thank you for sharing your experience. We’re really happy to hear you’re enjoying the candle making skill so far. Take your time gathering the materials and enjoy the process. We’re excited to have you learning with us and hope you’ll enjoy the upcoming skills as well.
Love this
I love watching video and learning new things. The helpful handouts I print and put into a binder so I can look back on when needed. Plus, if there is something I forgot I can look back at the video! I am learning new craft and improving on old skills!
March 6, 2026
Reply from Now You Know
Thank you so much for your wonderful review!
We’re so happy to hear that you’re enjoying the videos and discovering new skills along the way. It’s great that you’re printing the handouts and organizing them in a binder, that’s a fantastic way to keep everything handy for future projects. Being able to revisit the videos anytime is exactly what we hope helps learners feel confident as they practice and build on their skills.
We’re excited to have you learning and growing with us!
Mostly good with a couple tech glitches
This is a basically good teaching platform. The content, teachers, micro-learning videos, PDFs, course sparks to review the course including slides, clips and mini-podcast are all very appealing. There are a couple tech glitches —the play button doesn’t restart after pausing so you have to back out to home screen to start over if you pause at all. But for a few minute video it’s not a deal breaker for me. It just is annoying and probably is the reason that one reviewer left one star. The other glitch is if you try to reach them by replying to their email, it is not listed correctly and therefore comes up with a relay denied: “ Your message couldn't be delivered because the remote server is misconfigured.” I have contacted the company to address these glitches and hopefully they will address sooner than later. I already completed one course in herbal remedies and got a lot out of the teaching.
March 7, 2026
Reply from Now You Know
Thank you so much for your thoughtful and detailed review!
We’re really glad to hear that you’re enjoying the platform, the instructors, and the different learning formats like the micro-videos, PDFs, and course review materials. It’s also wonderful to know that you found the herbal remedies course valuable, that’s exactly the kind of experience we hope to create.
We truly appreciate you pointing out the technical issues as well. Feedback like yours helps us improve the platform, and our team is actively working on addressing glitches such as the playback behavior and email reply configuration so the experience is smoother for everyone.
Thank you again for taking the time to share both the positives and the areas for improvement. We’re really happy to have you learning with us!
the instructor and tips and ticks for…
the instructor and tips and ticks for baking perfect macarons. Alon Shabo is the best chef ever!
March 6, 2026
Reply from Now You Know
Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed the macaron skill and Alon Shabo’s guidance. We will be happy to share your kind words with him.
We are glad you are enjoying the experience.
The young lady explained everything…
The young lady explained everything from A to Z.
She was also very informative on the type of wax and scented oils to use.
March 5, 2026
Reply from Now You Know
Thank you for your kind review! We’re so glad to hear that you found the lesson clear and informative. Our instructors work hard to explain everything step by step, so it’s wonderful to know it helped you learn about the different types of wax and scented oils. We appreciate you being part of the learning experience!
Short and to the point.
February 17, 2026
Reply from Now You Know
Thank you for the great review. We truly appreciate your support.
The curse is a excellent I learned more that what I that I ca do ,I do recommend 100% because the teaching skills are great
Was great all I learned was Amazing I didn’t know I can advance this much
March 1, 2026
Reply from Now You Know
Thank you so much for your amazing feedback.
We are truly happy to hear that you learned more than you expected and were able to advance your skills so much. Helping our students grow in confidence and ability is exactly what we aim to do.
Your recommendation means a lot to us, and we are excited to continue being part of your journey.
I learned a lot from the host of the candles
I learned a lot from the host of the candles and also the herbs
February 19, 2026
Reply from Now You Know
Thank you so much for your kind words! 🕯️🌿
We’re so happy to hear that you learned a lot from both the candle and herbal classes. Our instructors put great care into sharing practical knowledge in a way that’s clear and inspiring, so it means a lot to know it made a difference for you.
We’re excited to have you continue exploring and creating with us!
Loved the watercolor
I really like that this program creates a little task for you to do and the first one I picked was the watercolor. It was so much fun because I love art.
I’m excited about what the next one
February 17, 2026
Reply from Now You Know
Thank you so much for your amazing review! 🎨
We love hearing that you enjoyed the watercolor skill and the structured tasks — it’s exactly what we aim to create: fun, guided creativity you can build on step by step.
We’re excited for you to explore the next course— there’s so much more to discover!
Great Beginner Course
This is a great beginner course. Take notes of important details and learn about herbs individually.
February 16, 2026
Reply from Now You Know
Thank you so much for your wonderful review! 🌿
We’re thrilled to hear that you enjoyed the course and found it helpful as a beginner. It means a lot to us that you’re taking the time to dive into the details and explore each herb individually.
Wishing you continued learning and success on your journey!
Very informative!…
I have had a class with this beautiful lady before. She is very good and precise. I feel confident I can make these herbal salves, butters, salts and oils. I will try. Thank you
February 5, 2026
Reply from Now You Know
Thank you so much for your kind words! 🌿
We’re thrilled to hear that you found the class informative and that the instructor’s teaching style helped you feel confident moving forward. Herbal salves, butters, salts, and oils are such rewarding creations, and it’s wonderful to know you’re excited to try them yourself.
Wishing you lots of joy and success as you experiment, and thank you for being part of our learning community! 💛
This was by far the worst pizza…
This was by far the worst pizza experience I’ve had. I ordered seven pizzas from NYK, and every single one arrived burnt to the point of being inedible—completely charred, not just overcooked. The appearance alone was off-putting and frankly quite unappetizing.
To make matters worse, the pizzas tasted like they’d been reheated rather than freshly made. They were dry, tough, and clearly lacked any care in preparation. It’s baffling that food in such a condition was dispatched at all.
The Uber delivery was so late, and when I raised the issue, there was no sense of urgency or accountability. No meaningful assistance was provided.
All in all, it was a complete waste of money and time. Absolutely unacceptable. I won’t be ordering from NYK again.
February 4, 2026
Unprompted review
Reply from Now You Know
Thank you for your review. We believe this feedback was posted in error.
Now You Know (NYK) is not a restaurant or food delivery service, and we do not sell or deliver pizza or any prepared food. We also do not work with Uber for deliveries of any kind.
It’s very likely this review was intended for a different business with a similar name. We kindly ask that you double-check and, if possible, repost this review to the correct company so it reaches the right team.
We wish you the best in resolving the issue with the appropriate provider.
I didn’t find this app useful so I…
I didn’t find this app useful so I canceled tried canceling the subscription and deleting the app but was still charged 49.99. When I tried to log back in to cancel again the app will not move off the first page and you can not locate helpful information to get contacts. Very frustrating.
January 25, 2026
Unprompted review
Reply from Now You Know
Thank you for sharing your experience, we’re really sorry to hear how frustrating this was.
We take reports like this seriously and are always working to improve both app stability and the clarity of our cancellation and support information. If you were charged after attempting to cancel, we encourage you to contact us directly at support@nowyouknow.io with your purchase details so we can review the charge and help resolve this.
We appreciate your feedback, it helps us identify where we need to do better.
I enjoyed the cake decorating class,and…
I enjoyed the cake decorating class,and I learned some new tips to decorate from now on. The ladies were very entertaining to watch. I loved the beautiful, simplicity of their decorations. I will be taking more courses from this site.
January 21, 2026
Reply from Now You Know
Thank you so much for sharing this lovely review! 🎂✨
We’re thrilled to hear you enjoyed the cake decorating class and picked up new tips you can use going forward. We’re especially glad you found the instructors entertaining and appreciated the beauty and simplicity of their designs. We can’t wait to have you explore more courses with us, happy learning!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.