NRL Recruitment - Sunderland Reviews 333

TrustScore 5 out of 5

4.8

First Floor, 5 Crown Road, Quay West Business Park, SR5 2AS Sunderland, Tyne and Wear, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My first time using an agency to secure employment. Super friendly support to find you what employment fits you best. Really efficient and always there to help. Would definitely use them again if I ne... See more

Company replied

Rated 5 out of 5 stars

They understand all your personal needs. Go above and beyond to create a good atmosphere for you to get the best possible network for your new job. A great team who have been recognised has one of th... See more

Company replied

Rated 4 out of 5 stars

NRL seem like a decent agency at the minute. Quite helpful when it came to me verifying my I D as I don't own a passport and were fast to accept an alternative birth cert , driving licence and Proof o... See more

Company replied

Rated 5 out of 5 stars

The staff I met and interacted with at NRL Recruitment Agency were surprisingly warm, genuinely concerned yet were firm in requesting for job deliverables. There's always that anxiety that com... See more

Company replied


Company details

  1. Recruiter
  2. Employment Agency
  3. Employment Center
  4. Employment Search Service
  5. Recruitment Service

About NRL Recruitment - Sunderland

Written by the company

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Proud to be the winner of APSCo UK's Recruitment Company of the Year (£50-250m)

With over 40 years of expertise in nuclear, energy and defence, NRL's regional recruitment teams work with leading engineering companies, providing rewarding job opportunities for our candidates.

We welcome job applications from every walk of life, and are committed to driving diversity and inclusion within the industries - certified by the Association of Professional Staffing Companies as an Inclusive+ Recruiter and support of the Social Mobility Pledge. We're also proud to hold the Armed Forces Covenant Employer Recognition Scheme Silver Award.

Our Recruitment expertise

We’ve been providing engineering and technical recruitment expertise to the world’s leading engineering companies for over four decades - turning problems into solutions to ensure their continued success.

Industry sectors we support:

Proud to be a carbon neutral business

We're committed to making meaningful changes to reduce our impact on the environment and world we operate within - as well as supporting our clients with the energy transition to create a greener, net zero future. That’s why in 2021 we partnered with an independent advisor, One Carbon World, to achieve the Carbon Neutral International Standard. Since then we've contiuned to reduce our carbon emissions and we're not stopping there.

Supporting the construction and engineering industry

Written by the company

We're a company supporter of the Lighthouse construction industry charity, who provide a range of emotional, physical and wellbeing support to workers and their families free of charge. If you're struggling, you are not alone and you can speak to the Lighthouse team in complete confidence.

Contact info

  • First Floor, 5 Crown Road, Quay West Business Park, SR5 2AS, Sunderland, Tyne and Wear, United Kingdom

  • 0191 415 3300
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4.8

Excellent

TrustScore 5 out of 5

333 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Really good professional and helpful…

Really good professional and helpful team, and understanding and excellent communication. Thanks Olivia

March 30, 2026
Unprompted review
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Reply from NRL Recruitment - Sunderland

Thank you, Leonard. It’s great to hear the team have supported you well and kept you informed throughout. We really appreciate you taking the time to leave a review, and we’ll be sure to pass your thanks on to Olivia.

Rated 5 out of 5 stars

Great company

Great company .
I work with the for years .
I truly recommend .

September 17, 2025
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Reply from NRL Recruitment - Sunderland

Thank you, Tiberiu. We really appreciate your continued support over the years.

Rated 5 out of 5 stars

Kind patient and helpful with regards…

Kind patient and helpful with regards to providing staff to trusted companies.

September 17, 2025
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Reply from NRL Recruitment - Sunderland

Thank you for your feedback, Stephen. We’re glad to hear you found our team patient and helpful.

Rated 5 out of 5 stars

Very good and helpful

Very good and helpful

March 2, 2026
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Reply from NRL Recruitment - Sunderland

Thank you for your feedback, David. We’re pleased to hear that you found our support helpful.

Rated 5 out of 5 stars

Local job

Very good job not to far from home and dealing with good people at work.

February 17, 2026
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Reply from NRL Recruitment - Sunderland

That's great Roger, we're pleased to have matched you with an assignment that's working for you.

Rated 5 out of 5 stars

Everything was ok

Everything was ok! The agency employees were very communicative!

February 17, 2026
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Reply from NRL Recruitment - Sunderland

Thanks for letting us know Nicolae, we appreciate your review.

Rated 5 out of 5 stars

Georgia was very helpful and patient…

Georgia was very helpful and patient with me while I got my documents in line.

Very helpful and professional

J Wilson

February 3, 2026
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Reply from NRL Recruitment - Sunderland

Thank you, Junaid. We’re glad to hear Georgia was able to support you throughout the process and appreciate your kind feedback.

Rated 5 out of 5 stars

The best recruitment agency

The experience with this company is good , they gave me all the time oportunity to work for them
They are fair , they doing a good job

February 3, 2026
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Reply from NRL Recruitment - Sunderland

Thanks for your support Vasile

Rated 5 out of 5 stars

What you are paying for a electrical…

Thank you for your support

February 3, 2026
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Reply from NRL Recruitment - Sunderland

We are always transparent about rates with candidates during the application and interview process, so we're extremely disappointed to read this review after personally consulting with you about the rate we were able to get you based on your certifications. As the recruitment agency, whilst we do not set rates for contract work, we are committed to working within the industry sectors we support to encourage fairness and equity.

Rated 5 out of 5 stars

Many thanks

Many thanks

February 3, 2026
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Reply from NRL Recruitment - Sunderland

Thanks for your support Mariusz

Rated 5 out of 5 stars

Excellent

Excellent. Great correspondence with any problems you had. Very polite.

February 3, 2026
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Reply from NRL Recruitment - Sunderland

We're pleased to see the team have been so responsive Philip, thanks for sharing your experience.

Rated 5 out of 5 stars

The whole process was smooth and…

The whole process was smooth and straightforward and ses the company I work for through nrl are a great outfit excellent management

January 22, 2026
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Reply from NRL Recruitment - Sunderland

That's great to hear, thanks for taking the time to leave a review.

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