GREAT COMPANY I have never had any issues ordering items from NSW CPAP over the years. Very prompt response when order sent in. Great communication during entire process. Very quick delivery timefram... See more
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Review summary
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It’s simple and absolutely stress free buying all things CPAP related - if you’re not 100% confident of your needs you can always call and chat to a staff member. In every situation I’ve needed help... See more
The go to place in the Sutherland Shire for the best results for you & your specific needs that you require for the best health as well as your sleep. Been coming here for over 2 years and the team... See more
As a regular buyer of CPAP equipment over the years via NSW CPAP. My latest purchase - Löwenstein Prisma20A Automatic CPAP Package was offered at a great price, and when I picked up the package the st... See more
Company details
Written by the company
We are Sydney’s trusted independent CPAP retailer NSW CPAP is Australia’s most trusted name in sleep apnea machines, masks and accessories. Our four conveniently located clinics around Sydney covering all points of the compass with 6 locations and a commitment to delivering unmatched customer care, our sleep specialists are here to help you find the right equipment to suit your needs, budget and lifestyle. Whether you are new to CPAP therapy or just looking to update your existing equipment, NSW CPAP is your one-stop-shop for quality sleep apnea machines and accessories.
Contact info
Level 1, Suite 3, 49 Grosvenor Street, 2025, WOOLLAHRA, Australia
- 1300414190
- sales@nswcpap.com.au
- nswcpap.com.au
4.6
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 2 weeks
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My items were wet on arrival in the…
My items were wet on arrival in the post due to cleaning fluid leakage.
Suggestion that cleaning bottle fluids are securely closed to stop leakage.
This was the only issue I have. Customer service is excellent and my issue was dealt with in a timely manner.
May 27, 2026
I have now a great nights sleep and…
I have now a great nights sleep and have more energy during the day
At 73 i feel great
May 13, 2026
Excellent communication fast delivery…
Excellent communication fast delivery great product
May 13, 2026
So surprised how much better I feel…
So surprised how much better I feel after a few nights. Such a quiet easy machine to use.
May 26, 2026
Knowledgeable
The sales person was very helpful & gave me good advice as I was looking to update my equipment. They had the machine & mask in stock and reasonably priced.
May 25, 2026
The availability of product…Readily available.
The availability of product information, ease of purchase and speed of delivery all ensured a most satisfying experience.
May 11, 2026
Sleeping a lot better
Sleeping a lot better, off to a good start in the morning. Overall feeling content.
May 13, 2026
Fast and efficient.
May 12, 2026
Dreadful service
I had not received an email regarding my test results. Upon calling I was advised that my results would be sent to me. After my phone call I received an email with the results which were for someone else, the were not for me! Dreadful service.
June 3, 2026
The team at the Port Macquarie office…
The team at the Port Macquarie office were extremely helpful and informative.
May 4, 2026
Professional, respectful, caring, helpful
⭐⭐⭐⭐⭐
I cannot recommend NSW CPAP Port Macquarie highly enough!
From the moment I walked through the door, the team made me feel welcomed, supported, and genuinely cared for. Their knowledge, professionalism, and willingness to take the time to explain everything made what could have been an overwhelming experience incredibly easy.
The staff are friendly, compassionate, and truly go above and beyond to ensure you receive the best possible care. Nothing is ever too much trouble, and they are always happy to answer questions and provide ongoing support.
The level of customer service is exceptional.
Thank you to the entire Port Macquarie team for your outstanding care and dedication. You have made a real difference, and I am incredibly grateful for everything you do!
Highly recommended to anyone needing CPAP equipment, advice, or support.
May 11, 2026
I had a leak in my water container and…
I had a leak in my water container and water was escaping with the new container I am sleeping much better at night and I don't have to get up and adjust anything even I have a mask which is new I did bored overseas but it also helps me sleep at night and the head band that holds the mask fits no leaks all around i find im more alert and awake during the day thank you very very much price wise it was cheaper than buying in the shop keep the prices low so that I order any one can buy the product with out struggling where they're going to get the money from to buy it
May 22, 2026
good service at a reasnoble price
May 6, 2026
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