GREAT COMPANY I have never had any issues ordering items from NSW CPAP over the years. Very prompt response when order sent in. Great communication during entire process. Very quick delivery timefram... See more
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We are Sydney’s trusted independent CPAP retailer NSW CPAP is Australia’s most trusted name in sleep apnea machines, masks and accessories. Our four conveniently located clinics around Sydney covering all points of the compass with 6 locations and a commitment to delivering unmatched customer care, our sleep specialists are here to help you find the right equipment to suit your needs, budget and lifestyle. Whether you are new to CPAP therapy or just looking to update your existing equipment, NSW CPAP is your one-stop-shop for quality sleep apnea machines and accessories.
Contact info
Level 1, Suite 3, 49 Grosvenor Street, 2025, WOOLLAHRA, Australia
- 1300414190
- sales@nswcpap.com.au
- nswcpap.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 2 weeks
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Great welcoming
Great welcoming, great assistance, no complications, but rather facilitating with down to earth approach and keenness to help that made me overwhelmed to the kindness and level of care I experienced, full of confidence to recommend the service to everyone.
The person I spoke to was fully…
The person I spoke to was fully informed about the products I was interested in.
Speedy, courteous and professional
I ordered equipment online but misinterperated the filters available which I realised once I completed the order. I immediately emailed asking if the order could be amended accordingly and I pay an additional amount. Staff were quick to amend and forward an invoice with the additional payment due.
Once the order was received it had the original filters included so I emailed to advise and staff were again quick to respond and sent the remaining filters.
Great service
Great service, very helpful and amazingly fast replies. Will be back!
Staff were very helpful and followed up…
Staff were very helpful and followed up on my enquiry.
The go to place in the Sutherland Shire…
The go to place in the Sutherland Shire for the best results for you & your specific needs that you require for the best health as well as your sleep. Been coming here for over 2 years and the team will always go above & beyond to make sure that your lifestyle is satisfactory .
Thank you Miranda NSW CPAP Team.
Lowest price
Lowest price, great customer service & info, fast delivery of new AirSense unit to replace failing one after 8 years of use.
Prompt as always recommended
Excellent company with an easy-to-use…
Excellent company with an easy-to-use website and a smooth ordering process. Delivery was fast, and the whole experience was hassle-free from start to finish.
Quick delivery and excellent machine.
The Chin straps ordered were availble…
The Chin straps ordered were availble for pick up
Purchasing a rubber nozzle.
The service was very professional & friendly & quick service.
I used NSW CPAP online
I have only used NSW CPAP online. The service has been accurate, prompt and value for money. Thanks.
NSW CPAP Port Macquarie
NSW CPAP Port Macquarie has helped from when I first purchased my Apnea machine to purchasing different masks. Ben is professional with advice, service and pricing.
Amazing service
Amazing service! The customer rep was happy, smiling and knew her products. Great service
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