National Transfer Services - Edinburgh Reviews 188

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the punctuality and professionalism of the drivers. Many appreciate the helpfulness and friendly demeanor of the staff, who often go above and beyond by providing local insights, recommendations, and even snacks or music during transfers. People frequently mention the comfortable and clean vehicles, contributing to a pleasant and smooth journey. The service is often described as reliable and well-organized, making it a stress-free experience for travelers, even with significant luggage.

What people talk about most

Service

Consumers consistently report positive experiences with the service. Many praise the reliability,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the drivers for their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a wonderful time on our drive and excursion. Ozzy was very friendly, helpful, and knowledgeable. He helped us find beautiful photo stops in the Highlands and answered questions about the area.... See more

Company replied

Rated 5 out of 5 stars

Ozzy was an integral part of our Scotland travels, providing two long transfers and one airport transfer in one week. Not only was he punctual and professional, he was a pleasure to be with for all t... See more

Company replied

Rated 5 out of 5 stars

Taslima was excellent. She was a great and very experienced driver. She made contact in advance of pick up to verify our details and check everything was ok. She delivered us safely in good time to th... See more

Company replied

Rated 5 out of 5 stars

After a long haul flight from Australia our transfer from Edinburgh Airport to the West Coast was excellent. Ozzy, our driver left a message before our flight arrived and got in touch to arrange wher... See more

Company replied


Company details

  1. Taxi Service
  2. Transportation Service

Written by the company

Welcome to National Transfer Services Edinburgh. We pride ourselves in providing reliable, caring and safe transportation to residents and visitors to Edinburgh from all over the world. Whether you are in need of a ride to the airport, a tour of the city, or transportation for a special event or anything else, we've got you covered. We offer a dependable service, taking the stress out of your travel and making every journey seamless and exciting.


Contact info

4.9

Excellent

TrustScore 5 out of 5

188 reviews

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Rated 5 out of 5 stars

PERFECT

On time. Ozzy was great. Transport Merc as expected. Played chill music which was what we needed after 22 hour journey home. PERFECT.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Ozzy was friendly and car very clean

Ozzy was friendly and car very clean. He was 25 min early but called to check if that was okay, which it was since we were packed and ready.
The airports taxi transfer site is very good. They must have someone monitoring the what’s app question line. Anything I asked they answered immediately.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Thanks to the comfortable ride, friendly driver, and excellent service, the journey with our family and all our luggage was a complete peace of mind.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

We had an absolutely wonderful…

We had an absolutely wonderful experience with this Scotland-based airport transfer and tour company. From start to finish, everything was smooth and incredibly reliable. The drivers were not only punctual but also really friendly and full of local insights, which made our tours extra special. The vehicle was comfortable and spotless, and the whole service just felt superbly well-organized. Honestly, they’re the best I’ve ever used, and I’d recommend them to anyone visiting Scotland.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. The driver was punctual, polite, and very helpful with luggage. The vehicle was clean and comfortable, and the journey was smooth and stress-free. Highly recommended for anyone needing reliable transport in Edinburgh.

January 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Very good

Very good, on time and great music. Would use again.

January 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent driver

Excellent driver – very professional, punctual, and friendly. The ride was smooth and comfortable, and he followed the route carefully. Great attitude and very helpful throughout the trip. Highly recommended!

January 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service. Quick - easy, informative

January 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service. The driver was at the airport with no delays waiting for us and helping us with bags etc. He drove us to outside Glasgow very smoothly. Will use them again.

December 27, 2025
Unprompted review
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Rated 5 out of 5 stars

I highly recommend them

I have booked them last minute gave me the same price car was clean and they are respectful this is my 4th time working with them and this is not the last time for sure

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great company to work with

We have used National Transfer Services for our important clients several times each of them handled smoothly and professionally strongly recommended

December 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Lovely to be driven by Ozzy again after…

Lovely to be driven by Ozzy again after a long work trip. Perfect balance of quick chat then some quiet with relaxing music. Thank you Ozzy

November 9, 2025
Unprompted review
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Rated 5 out of 5 stars

I can highly recommend Ozzy as a…

I can highly recommend Ozzy as a driver. He was punctual and drives very safely.
He is Kind and very professional.
Great music :) Thank you! We will definitely book NTS-E again.

November 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Ozzy was on time

Ozzy was on time, on point and extremely clear with his directions and communication. He also has really good taste in music!

October 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Our driver was Ozzy on a trip from…

Our driver was Ozzy on a trip from Edinburgh down to Newcastle. He is courteous, timely and an excellent driver in a very comfortable luxury van. The trip was seriously delayed due to a major accident on the roadway but Ozzy managed to navigate the country roads for an alternative and with even more beautiful scenery.

September 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Thank you, Ozzy!

Ozzy was great! He took us from Greenock to Edinburgh for the day. Everything ran smoothly, including the car seat I requested for my child. Highly recommend. Very professional and punctual.

September 1, 2025
Unprompted review
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Reply from National Transfer Services - Edinburgh

Thank you for your feedback.

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