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NÜ Denmark A/S Reviews 1,072

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TrustScore 4.5 out of 5

4.5

Clothing Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and beautiful designs, often highlighting the unique and stylish nature of the clothing. Many consumers express satisfaction with the fit and feel of the items, noting their comfort and durability even after washing. The delivery service is frequently described as fast and efficient, and the customer service team is commended for being helpful and providing a first-rate experience. However, some people were dissatisfied with the delivery times, mentioning that their items took longer than expected to arrive or were not received at all. A few other people also felt that the current shipping options were not ideal. Additionally, some customers noted issues with product shrinkage and color fading after washing, and one reviewer mentioned receiving a wrinkled item.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the fabulous and unique... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the fabulous and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many highlight fast shipping, with some... See more

Order

Reviewers mention ambiguous feedback about orders. Some customers expressed dissatisfaction, noting that... See more

Service

Customers had positive experiences with service. Many reviewers consistently praised the first-rate and... See more

Based on these reviews

Rated 5 out of 5 stars

Very great!!! I bought a jacket, it’s gorgeous and good quality!! Fabulous clothes NÜ Denmark! Fast shipping, easy to return ( I don’t need to return anything yet 😉) but return instructions is easy T... See more

Rated 5 out of 5 stars

Up till now a big Nü Denmark fan, but also up til now not convinced about Drops, but because I really loved the Drops Ana Dress I decided to give it another shot. What a great dress, ordered immediatl... See more

Rated 5 out of 5 stars

Fabulous service from the team, I ordered just the loveliest dress and was in a hurry to receive it. One thing - it would be great to have another option to choose for shipping, the current option is... See more

Rated 5 out of 5 stars

The jacket is lovely and the customer service is excellent. However my item took longer than expected to arrive, but that's not Nü Denmark fault It was custom service in my country.

Company details

  1. Clothing Store

Written by the company

Kom indenfor i NÜ's univers af feminint, råt og sofistikeret mode. Fri fragt i DK. Shop hele kollektionen i den officielle NÜ Denmark online shop.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 58% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

All of the clothes are fabulous and…

All of the clothes are fabulous and different. I’ve bought so many items and all are great quality and wear/wash well. Also I love that lots of your trousers/shorts have elasticated waist bands. My recent purchase is the Cara trousers and Cara shirt. Just, wow! My husband said that’s a keeper!

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Poor delivery…

Item ordered on 13 th but still not received as of 24 Nov. V disappointed with this company. I cannot review the item as haven't seen it yet

November 24, 2025
Unprompted review
NÜ Denmark A/S logo

Reply from NÜ Denmark A/S

Hello Paula. We are sorry for the longer transportation time. You should have received your parcel on the 25. November, We hope this is correct and that you are happy with the purchase. We do what we can to get parcels delivered in time. Have a nice day.

Rated 2 out of 5 stars

I ordered a plause

I ordered a plause. It was too small and I ordered bigger. But the retur of the 1. one is not easy. I got a printable label for it but our Post Office couldnt take care it. Now I still havent been able to return the small one.

October 31, 2025
Unprompted review
Rated 2 out of 5 stars

It took too long for delivery

It took too long for delivery

September 16, 2025
Unprompted review
NÜ Denmark A/S logo

Reply from NÜ Denmark A/S

Hi Teresa,

Thank you for your review. We usually deliver within 3-7 business days, but if you were expecting a faster delivery, we're sorry that the experience didn't live up to your expectations.

I don't know how long it took for your parcel to arrive, but if it exceeded the expected delivery time, it is of course regrettable🖤

Best regards
Louise, NÜ

Rated 4 out of 5 stars

Almost Perfect – Just Needs Better Wash Durability

I recently purchased two ZALLY tops and was pleasantly surprised by how soft and comfortable the fabric feels. They have a flattering design and still look nice even after the first wash. However, I did notice some shrinkage in length and a slight fade in color. While the tops remain wearable and stylish, it would be great if future versions could better maintain their original fit and color after washing.

August 14, 2025
Unprompted review
NÜ Denmark A/S logo

Reply from NÜ Denmark A/S

Hallo Daniela

Thank you so much for sharing your detailed feedback 🤍

We’re happy to hear that you enjoy the softness, comfort, and design of the ZALLY tops. We also truly appreciate your honest input regarding shrinkage and color fade – this helps us improve. Your comments have been shared with our product team so we can keep working on maintaining both fit and color in future collections 🤍

Best regards,
Louise, NÜ

Rated 5 out of 5 stars

Very great!!

Very great!!! I bought a jacket, it’s gorgeous and good quality!! Fabulous clothes NÜ Denmark! Fast shipping, easy to return ( I don’t need to return anything yet 😉) but return instructions is easy Thanks!

August 14, 2025
Unprompted review

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