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Nubattery Reviews 405

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TrustScore 5 out of 5

4.8

Battery Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the authenticity and high quality of the products, noting that the batteries perform as expected and are genuine, unlike those found on other platforms. Many people highlight the excellent service, fast delivery, and competitive pricing, often mentioning that orders arrive quickly and are well-packaged. However, some customers also noted occasional issues, such as a broken plastic case or a slightly damaged protective cover during shipping. A few people experienced batteries that did not fit their devices despite matching part numbers, or a battery that did not work after installation. In these instances, the company's customer service was commended for quickly resolving the issues by sending replacements.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the authenticity and quality... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent product quality,... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and quick service, highlighting... See more

Price

Clients share positive opinions on price, consistently highlighting competitive and honest pricing for... See more

Based on these reviews

Rated 5 out of 5 stars

Needed some unprotected flat top 18650s (Zebralight H604d). There's so much scam merchandise around - where to look for bona fide (i.e. safe) lithium-ion batteries? Nubattery popped up on the... See more

Company replied

Rated 5 out of 5 stars

Recently ordered from Nu Battery. One of the plastic cases was broken during shipping and the protective cover on the cell was ever so slightly damaged (can cause a fire risk in some applications)... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, well packaged, all arrived perfectly. I only buy 18650 and larger LiOn batterys from suppliers who sell the real thing, unlike the gamble on Amazon or eBay. I'll be using these guys... See more

Company replied

Rated 5 out of 5 stars

I don't normally bother leaving reviews because I cant be bothered and don't trust them, but I had to make an exception here. I needed 4 x Samsung 50S - 21700 Batteries for a Raspberry Pi5 UPS proje... See more

Company replied

Company details

  1. Battery Store

Written by the company

UK based Lithium Ion Battery Retailer Fully compliant, genuine and traceable batteries, ideal for individuals or resellers such as vape shops and distributors. Our industry leading packaging solutions ensure customers have a robust storage case and relevant safety advice available at point of sale, and beyond.

Contact info

4.8

Excellent

TrustScore 5 out of 5

405 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

seems to be a mixed bag of quality from…

seems to be a mixed bag of quality from the batteries, i have tested the ones i have received and 50% are top quality but the other 50% are ok, it would be nice if you by a pair of batteries to get similar quality, not one good one...

March 25, 2026
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Reply from Nubattery

HI Simon

Thanks for your feedback.

Cells of the same model can show some variation in performance depending on batch and testing method, but all supplied units are within expected specification. That said, we agree that when purchasing in pairs, consistency is important.

If you’d like, contact us directly with your test data and we can review it and provide a closely matched replacement pair if required.

Kind regards,
Ollie

Rated 5 out of 5 stars

Excellent Service and Fast Delivery

Really impressed with Nubattery. The ordering process was simple, delivery was quick, and the product arrived exactly as described. Everything worked perfectly and the quality is great. It’s refreshing to deal with a company that does exactly what they promise. Would definitely recommend and will use again.

March 26, 2026
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Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Brilliant

I’ve just received spectacular service from this company after experiencing an issue with the wrap on a couple of batteries I’d ordered (possibly from the same batch) that rendered them unsafe.

I’m now being sent a couple of replacements from a different manufacturer as replacements, even though a) I told them I wasn’t expecting/requesting it [I was letting them know there was clearly a problem with the model/batch] and b) notably, the statutory period had already passed.

They’re brilliant!

March 25, 2026
Unprompted review
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Reply from Nubattery

Thank you, glad we could resolve :)

Rated 5 out of 5 stars

Good batteries

Found this company recently while trying to find cheaper batteries for my vape, there batteries are cheaper and hold charge longer than the ones from mayor Internet firms. Very impressed.

February 25, 2026
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Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Great product

The item is what you say it is, brilliant goods, delivery is before or on time.can not fault anything.

February 25, 2026
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Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Brilliant

Excellent service,extremely fast dispatch,absolutely no problems Nubattery are fantastic

February 22, 2026
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Reply from Nubattery

Thank you :)

Rated 5 out of 5 stars

Excellent product

Excellent product, Excellent customer service. Very well priced. What more can you ask for...

February 22, 2026
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Reply from Nubattery

Thank you :)

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