Nuborrow - Loved by over 98% of our clients!  Reviews 491

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making the entire process smooth and easy to understand. Many people highlight the exceptional customer service, noting that agents are patient, attentive, and readily available to answer questions, often going above and beyond expectations. The service provided is frequently described as efficient and quick, with consumers appreciating the fast response times and the overall positive user experience. However, some customers also noted occasional delays in responding to questions and requests, and a lack of communication between different team members. A few people mentioned being asked for the same paperwork multiple times, which caused some frustration.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism,... See more

Service

Clients share positive opinions on service, frequently highlighting the helpfulness and professionalism of... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Response time

People report positive experiences with response times. Many customers highlight that agents respond quickly,... See more

Based on these reviews

Rated 5 out of 5 stars

A special thanks to Jessica Mikheal for being so patient with all our questions and concerns. Nuborrow staff where extremely professional, informative, and worked extremely quick to have our situa... See more

Rated 5 out of 5 stars

Lucas was very patient and helpful. He guided me through the process very easily. Explained things to me in layman terms. Lucas was always available for any questions, stayed in constant communication... See more

Rated 5 out of 5 stars

You cannot always count on smooth sailing in life, so when stormy waters are before you and you may not have the ability to steer through it alone, Nuborrow can help. With clear, direct options expert... See more

Rated 5 out of 5 stars

The team at Nuborrow came through for us once again, we have been with them since June of 2024. Our broker, Robert McFarlane, and his team gave us th time and guidance to help organize our finances... See more


Company details

  1. Mortgage Broker

Written by the company

Our team has generated over 1 Billion in mortgage volume, with more than 5 Million in related payment savings with our proven strategies, and customized mortgage plans. Whether we are helping families navigate their first home purchase, unlocking equity with the very best renewal plan, or adding an equity line/loan, we are widely reviewed with over 20,000 clients (and growing).


Contact info

4.9

Excellent

TrustScore 5 out of 5

491 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Working with Oliver was easy

Working with Oliver was easy. He made me fell like I was talking with a friend. He took the time to explain everything and was readily available to answer all my questions. Il be doing business with them again when the time comes up for my mortgage renewal. Highly recommend.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

NuBorrow was fast

NuBorrow was fast, efficient and timely as I was dealing with a
" once in a lifetime opportunity! "
They responded quickly and sped up the process for me. Appreciated!
The longest part of the deal was the back and forth between lawyers. It all worked out!

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

I was very happy with getting my…

I was very happy with getting my finances in order.the person I was talking to made me feel very calm and answered all my questions I’m sure he reassured me he was very thoughtful and kind to my husband and I I think probably a few times his name was autouro I’m sure I’ve spelt this wrong non the less I want it known he was a real people person and very understanding and thoughtful who talking to him put you at ease

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

My journey

My experience, was pleasant in every way. My Nuborrow representative was friendly, communicative, educated, relatable and on task. The team was respectful, efficient and helpful without any hassle. I would not hesitant to recommend Nuborrow. I will also be reaching out to them the next time I need them.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond….

I was more than happy with the service that I got from Arturo Nuborrow . I’m 65 years old, and I fell in that crack where when the government implemented the banks to do the stress test for mortgages I fell a little shy and I couldn’t get my mortgage renewed with my regular institution Bmo, who I had been with for 56 years. I called Arturo and this is the second time he’s helped me and he assured me that he would find me a mortgage that had a reasonable rate and not to worry he would have everything done before the second mortgage come due. He followed through with his promise and I’ve got a new mortgage at a slightly higher rate than just a regular bank, but that’s because of the government and their stress test. I feel sorry for other seniors that have to deal with this because not everybody is able to get what they need and they’re losing their homes.
I would definitely recommend and I already have to my son-in-lawn Nuborrow and Arturo for a services.
I just like to say a huge shout out to the staff that has helped me over the last couple of years they’re awesome

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot thank Rebecca Liatsidis enough…

I cannot thank Rebecca Liatsidis enough for basically saving a deal that was headed for the dump dumpster. She left no stone, unturned and fought to get the best possible deal she could for her client. One of the most hardest working individuals I've ever seen in any field and a highly recommend her to anyone with big thanks to her Manager.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Showed he was a person.

Matthew made our experience great kept us well informed not only that he showed us he was also a person not a robot that was putting the money line ahead of us we would use him and recommend him to anyone.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, professional and polite. Quick responses and very knowledgeable about options for our situation. Would highly recommend the team

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company to deal with

Amazing company to deal with. The client representative who had my case made navigating a breeze. She went above and beyaond to help and make the process seem less. I recommend this company to anyone!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

When you’re experiencing a financial…

When you’re experiencing a financial crisis, it’s really hard to be equanimeous about your circumstances and make wise decisions about a path forward. It’s crucial to have access to somebody to turn to who has your best interests, the knowledge, the empathy and the grit to turn things around and guide you in the very best way.
Edwin of Nuborrow is THE PERSON that can provide you with exactly what you need exactly when you need it.
When things seemed most discouraging for me in such circumstance, Edwin was able to provide clear council when it was most needed. He was able to stick handle everything through all the obstacles that I faced and the delays the are a natural though frustrating part of resolving my issues and stay with it until the best solution was arrived. He did all the things that I was too paralyzed to do and too ill equipped to do and made sure I got the exact result I needed to resolve all the issues of out of control debt situation.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Trust, hard work, professionals, deal makers, classy

I recently completed a important and complex financial transaction that spanned almost a year. I could not be happier with the process and the results. Looking back at the experience, my representative Rebecca L. did a fantastic job from start to finish as well as the company and team. For me the most important thing was trusting who I was dealing with; for that reason alone I would highly recommend using Nuborrow. They did a great job, worked extremely hard and are true professionals. I look forward to using their services again for my next purchase.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Rebecca and the Nuborrow team are the best

Rebecca worked very hard to achieve a mortgage for us but because of our situation and no fault of hers she's unable to obtain one for us. Michelle and myself had the best experience dealing with Rebecca, her always happy outlook made dealing with the circumstances easier and we both would recommend her and the other members of the Nuborrow team they will go the extra distance to achieve your goals.

March 11, 2026
Unprompted review

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