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Rated 5 out of 5 stars

I have ordered from Nu Image and their Mt. Everest product works better than anything I've tried. While reordering today I contacted Customer Support and they were very responsive, friendly and helpf... See more

Rated 5 out of 5 stars

Nu Image has quality dependable products. Their support team is always available to help and solve any problem. I have found email works the best, but the support team is also available via phone.... See more

Company replied

Rated 5 out of 5 stars

Had an online consultation for injections of HCG and lipoburn or MIC12 shots. Unfortunately they banned the use of HCG for weight loss so not able to get that anymore due to FDA banned. But I cycled t... See more

Rated 5 out of 5 stars

I highly recommend 💯 NuImage Pharmacy. They offer some of the best weight loss treatments with personalized care and real results. The staff is professional, supportive, and truly cares about your... See more

Company replied

Company details

  1. Online Prescription Medication Vendor
  2. Home Health Care Service
  3. Medical Center

Written by the company

Nu Image Medical® is the most trusted and caring provider of online prescriptions, supplements, and personalized health services, dedicated to helping you achieve a healthier, more confident version of yourself. Since 2008, Nu Image Medical® has been a national leader in telemedicine and regenerative medicine, delivering expert medical care without boundaries through our innovative, fully digital health platform. We specialize in: • Weight loss programs (including GLP-1-based treatments and our exclusive WAYT-less® program with a money-back guarantee) • Hormone replacement therapy for balanced energy, strength, and vitality • Sexual health solutions (including ED treatments like our three-in-one Mt. Everest® program and options for women’s pleasure and wellness) • General wellness services covering sleep restoration, hair thickening, skin improvement (NuSkin™), and more Our futuristic, patient-centered approach makes high-quality care accessible and discreet: 100% online consultations with licensed providers, instant virtual visits, continuous support, express 2-day shipping from licensed pharmacies, and a strong emphasis on privacy and respect. Licensed in 49 states, we’ve successfully delivered over 750,000 treatments, with 92% of patients reporting they feel better. At Nu Image Medical®, we set the standard for convenient, compassionate telehealth—empowering thousands of patients nationwide to take control of their health, build self-confidence, and pursue optimum wellness from the comfort of home. Visit us at nuimagemedical.com to start your journey to a happier, healthier you today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

988 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

If you want to lose weight by having a…

If you want to lose weight by having a constant oily stool all day and not be able to leave the house because the orlisat medicine causes that side effect then go ahead try this diet but in my opinion it’s a waste of money no one can possibly benefit from this and it actually increased my appetite I think because I was losing so much fat from my diet I do not recommend it called the pharmacy and she was very rude and started to raise her voice with me about a refund......

January 20, 2021
Unprompted review
Rated 1 out of 5 stars

Bad pharmacy and customer service updated

The customer service is very poor. I received a bad batch of semorelin the liquid was milky white with particulates floating in it. I was told to send it back for analysis after pictures were sent. In the meantime I am without medication and they will do nothing for the inconvenience. It takes about a month for the medication to work so I would be starting all over again. I sent the medication back as requested and they did not test it as promised they simply cut ties with me as a patient once they received the package. Extremely unprofessional and sparky as hell. Theres definitely something bad going on here. Be careful.

January 13, 2021
Unprompted review
Rated 3 out of 5 stars

Poor customer service

I agree with the previous reviews...the customer service is extremely lacking. The customer service representative Melissa is extremely underwhelmed and a bit condescending when you contact the company for help. I’ve actually hung up when I’ve had her pick up and scouted the internet for answers to avoid her. Other than that the item came on time and as long as I followed protocol it seems to work. Sadly I decided to go with a different company as a result of the poor customer service. Losing weight is a hard journey and I needed a bit more coaching and less being shamed for asking questions.

January 11, 2021
Unprompted review
Rated 1 out of 5 stars

The Wayt-Less program lacks proper…

The Wayt-Less program lacks proper instructions. I reached out the Nu Image to get clarification and despite it being Jan 1st, the biggest day of the year people start diets, no one was available to take my question. In their instructions, it says to take the pills your first week. What they don't say it that your loading days are not considered your first week. Well, I took the pills and did my loading days, assuming that it was part of my first week. I became very sick. When I finally heard back from Nu Image, my support agent lacked any empathy for what happened and essentially told me this was all my fault. So, no, I would not recommend Nu Image Medical. They are not capable of offering the support their customers need.

January 4, 2021
Unprompted review
Rated 2 out of 5 stars

This is not customer service oriented…

This is not customer service oriented company - there are NO guarantees; NO "Satisfaction Guaranteed". If the medication causes an adverse reaction and they recommend stopping the treatment - they WILL NOT issue any type of refund. I made the mistake of trusting the intake doctor to review and prescribe appropriately. Be Warned - do not purchase something that you don't know from prior experience that you can take it - you may be out hundreds.

December 7, 2020
Unprompted review
Rated 5 out of 5 stars

I love the product I finally found…

I love the product I finally found something that works for me. I love how fast it arrives and the packaging. Ther customer service is impeccable. I recommend this product.

November 16, 2020
Unprompted review
Rated 1 out of 5 stars

I would give a zero if it was an…

I would give a zero if it was an option. The customer support person, Melissa, is useless, rude, and unhelpful. Their scheduling system allows you to make appointments when the doctor is already scheduled. You have to go through all 41 pages whenever there is a reschedule. They refuse to provide a minimum of customer service by just moving the appointment for you. I work in technical support for a telehealth company and this was an absolutely dreadful experience and I never got my medication. Don’t use this service!!!!

November 2, 2020
Unprompted review
Rated 5 out of 5 stars

Had an online consultation for…

Had an online consultation for injections of HCG and lipoburn or MIC12 shots. Unfortunately they banned the use of HCG for weight loss so not able to get that anymore due to FDA banned. But I cycled these supplements into my daily rigorous training and dieting and noticed a big difference in appetite and metabolism. I just ordered another round for the ultra burn shots and the new WayT less weight loss supplements. Excited to start will keep my results posted!!

October 26, 2020
Unprompted review

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