While I do wish the website was kept updated with all products available I found it really easy to use and order from. I was also really happy being able to just pick stuff out and pick it up from the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My Favourite online nursery supplies store. The flat rate shipping on most items just makes it so much easier to order what i need without worrying about freight costs. Yet to find another retailer wi... See more
I was so impressed and grateful for the prompt personal attention given to my order. I had inadvertently ordered the wrong part and received a call the following day to check. My error was corrected... See more
Really happy with our purchase. Much more cost effective than little sachets from The local hardware/garden shop. Have tried it and it works very successfully for the control of caterpillars and lar... See more
Company details
Written by the company
Nuleaf is leading and one of Cairns' oldest and most respected retailers in irrigation, gardening, horticulture, nursery & agriculture supplies. Serving for over 30 years and now serving online across Australia. Shop all products at the lowest shipping rate of $24.95*. *T&C apply.
Contact info
279, Little Spence St, Bungalow, 4870, Cairns, Australia
- +61 40352670
- orders@nuleaf.com.au
- nuleaf.com.au
4.7
Excellent
299 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Speedy delivery and great communication…
Speedy delivery and great communication on products.
February 8, 2022
Not safe
I paid it with my PayPal. After one day, someone tried to steal my PayPal account several times. Another thing is some strange phone numbers sent me many messages about checking the parcel, checking order and so on. I think it’s not safe to buy stuff with your website.
February 2, 2022
Reply from Nuleaf
G'day, Don! thanks for taking the time to review your experience. However, we regret to inform you that Nuleaf doesn't agree with your claims. Neither Nuleaf nor its customers ever faced this issue with their orders. We enquired with our server providers and the payment partners but found no malicious activity at our end. We advise you to do the same to avoid experiences like this in the future. We strive to provide genuine service with customers' focus in mind and help them enjoy what they do, not to make profits from selling customer details. Thank you and have a good day.
disappointed
New item I purchased was rusty and received with a price tag on it for $20 less than what I paid online. I have emailed about the issue and yet to receive a response.
January 26, 2022
Reply from Nuleaf
G'day Michael, thanks for your review and we apologise for the inconvenience caused. According to our records, you mentioned your friend was supposed to return the items, however, we have not received them yet. Feel free to let us know the status on this, we are happy to help! Thank you and have a good one.
Goods were ordered on 13 January 2022
Goods were ordered on 13 January 2022. Up to today (21/01/2022) they have not been delivered.
January 21, 2022
Reply from Nuleaf
G'day Iraj,
Thanks for your review. We processed your order in a timely manner, however, there is a delay in shipping goods across Australia due to unprecedented circumstances caused by Covid-19 outbreaks. We hope you understand the situation and we are always committed to doing our best to provide timely service to our customers. Thank you again for your patience and have a good one.
Great place good value
Just a great place to deal with. Fair dinkum prices. and very helpful staff
January 21, 2022
I had real trouble sourcing Orchiata…
I had real trouble sourcing Orchiata bark in Sydney as I need to repot a lot of my valuable rare orchids. Nuleaf responded quickly with my order and it was delivered within a few days. It is very good quality and I highly recommend their excellent customer service. Thank you NuLeaf.
January 19, 2022
Really happy with purchase great prices…
Really happy with purchase great prices and arrive really quick
January 18, 2022
Fantastic customer service
Fantastic customer service. Changed postage arrangements at my request, quickly and carefully. Great company. The sharpener is also as described and just what I was looking for.
December 29, 2021
Happy garden
I ordered the organic soil & compost, it arrived quicker than expected.
December 21, 2021
My post came so quick
My post came so quick! So happy with the and the service. Highly recommend
November 26, 2021
These pots are awesome
These pots are awesome, right size and looks really nice for my succulent plants. Will re order again if I need more
November 21, 2021
Easy to order and it arrived promptly.
November 17, 2021
My Favourite online nursery suppy store
My Favourite online nursery supplies store. The flat rate shipping on most items just makes it so much easier to order what i need without worrying about freight costs. Yet to find another retailer with such a great selection of products that ships to my area for such a great price!
November 12, 2021
Fast delivery of the chemical I needed
Fast delivery of the chemical I needed. Highly recommended
November 10, 2021
Pandemic border restrictions but the…
Pandemic border restrictions but the items did arrive quite quickly. Thanks
November 8, 2021
Very happy with delivery no problems…
Very happy with delivery no problems but didn’t know till I went to mix it up to use I needed an oil to go with it, so will have to wait till I order the oil.
I am not sure if I missed reading that bit when I ordered but would be good if that was advertised with the Natrasoap ,
Cheers,
June King
November 1, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.