Good morning. After my telephone conversation with Leah in Customer Service, I must say, my faith in Numan has been restored. Her courtesy, competence and empathy with my situation were second to non... See more
Company replied
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Review summary
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What people talk about most
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This is a serious outfit, right from the first contact to actually starting my TRT. The whole team & service has been exceptional specifically Mikey, who has gone above and beyond with every request... See more
Company replied
Numan have coaches and clinicians who keep in touch checking how you are and offering help and advice where necessary. The app has a bot who you can ask various questions to and get great help. I feel... See more
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I've started trt through numan..ime on my second week..and I can't believe how different I feel already.. ime feeling very positive..my libido has already very much improved..all my online interactio... See more
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Company details
- Pharmacy
- Online Pharmacy
- Online Prescription Medication Vendor
- Vitamin and Supplements Store
- Weight Loss Service
About Numan
Written by the company
About Numan
We treat common health conditions with personalised plans that alleviate symptoms and identify root causes. This holistic approach combines diagnostics, medication, supplements, individual clinical care, and digital health programmes.
So how do we work?
Just answer a few questions online about your health and one of our team of qualified clinicians determines if you’re suitable for a repeat prescription, delivered discretely to you every month (or 3 months if you choose). It’s that easy. You can delay, or pause your deliveries any time.
We take your health seriously, so our team of health coaches, nutritionists and clinicians are here to support you throughout your treatment. If you need diet and lifestyle advice, or if you want to discuss your treatment, or make a change to your medication, we're here for you.The journey towards a healthier life and increased confidence begins with us. Check your eligibility here.
Numan is regulated by the Care Quality Commission, the independent regulator of all health and social care services in England.
Contact info
Farringdon Point, 33 Farringdon Rd, EC1M 3JF, London, United Kingdom
- 0808 169 9594
- help@numan.com
- numan.com
4.6
Excellent
34K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Kurt was extremely helpful and kind in…
Kurt was extremely helpful and kind in answering my questions so swiftly.
June 3, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Prices so expensive
Prices so expensive , no customer loyalty appreciation. Poor customer service. I felt that after getting my money and subscription there was no care at all.
May 26, 2026
Reply from Numan
Hello there,
We are truly sorry to hear about your experience. We value your feedback and are reviewing our customer service and loyalty programs to improve.
All the best,
The Numan Team
Quick response time and refund
Very grateful for Nosi to cancel my order which i did not need anymore and sort out my refund within seconds. Will use this comoany in the future.
June 2, 2026
Unprompted review
Nosihle has been fantastic fantastic…
Nosihle has been fantastic fantastic customer support join today Amazing Joanna Jones
June 2, 2026
Unprompted review
Beth was great
Beth was great, efficient, responsive and overall made the process very easy
June 2, 2026
Unprompted review
I had a problem which wasn’t being…
I had a problem which wasn’t being addressed but Carol contacted me a war resolved satisfactory and quickly.
June 2, 2026
Unprompted review
Professionalism and very good…
Professionalism and very good communication, helpful and respectful. I highly recommend you ! Thank you 🤩
June 2, 2026
Unprompted review
I have struggled with my weight for…
I have struggled with my weight for years and no diet worked it was just a constant struggle. I started my journey with Numan a year ago and I am 5stone 6lbs lighter it really has been life changing for me. The support and advice I needed is always there.
May 26, 2026
They are always at hand when needed
May 26, 2026
Service great but not much interaction…
Service great but not much interaction with my coach, robot good, but miss the human interaction
May 26, 2026
Reply from Numan
Hello there,
We appreciate your feedback and understand the importance of human interaction. We are always working to improve our coaching experience.
All the best,
The Numan Team
Numan is a professional company with…
Numan is a professional company with people who are always kind and ready to answer any questions.
May 26, 2026
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