Good morning. After my telephone conversation with Leah in Customer Service, I must say, my faith in Numan has been restored. Her courtesy, competence and empathy with my situation were second to non... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This is a serious outfit, right from the first contact to actually starting my TRT. The whole team & service has been exceptional specifically Mikey, who has gone above and beyond with every request... See more
Company replied
Numan have coaches and clinicians who keep in touch checking how you are and offering help and advice where necessary. The app has a bot who you can ask various questions to and get great help. I feel... See more
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I've started trt through numan..ime on my second week..and I can't believe how different I feel already.. ime feeling very positive..my libido has already very much improved..all my online interactio... See more
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Company details
- Pharmacy
- Online Pharmacy
- Online Prescription Medication Vendor
- Vitamin and Supplements Store
- Weight Loss Service
About Numan
Written by the company
About Numan
We treat common health conditions with personalised plans that alleviate symptoms and identify root causes. This holistic approach combines diagnostics, medication, supplements, individual clinical care, and digital health programmes.
So how do we work?
Just answer a few questions online about your health and one of our team of qualified clinicians determines if you’re suitable for a repeat prescription, delivered discretely to you every month (or 3 months if you choose). It’s that easy. You can delay, or pause your deliveries any time.
We take your health seriously, so our team of health coaches, nutritionists and clinicians are here to support you throughout your treatment. If you need diet and lifestyle advice, or if you want to discuss your treatment, or make a change to your medication, we're here for you.The journey towards a healthier life and increased confidence begins with us. Check your eligibility here.
Numan is regulated by the Care Quality Commission, the independent regulator of all health and social care services in England.
Contact info
Farringdon Point, 33 Farringdon Rd, EC1M 3JF, London, United Kingdom
- 0808 169 9594
- help@numan.com
- numan.com
4.6
Excellent
34K reviews
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Avoid this company at all costs
Avoid this company at all costs, they are dishonest and will remove monies from your bank with no notice .
DO NOT USE THEM.
This has now been resolved thanks to a very helpful person called Amalia
May 29, 2026
Unprompted review
Reply from Numan
Hello there,
We are sorry to hear of your experience. We are looking into this immediately to address your concerns.
All the best,
The Numan Team
Reply from Numan
Hi Julie, thank you so much for the feedback!
We are delighted to hear that you experienced clear, timely updates and a smooth, seamless process with us. Ensuring you stay well-informed while getting everything sorted quickly is exactly what we aim for.
If there is anything else we can do to assist you down the line, please don't hesitate to reach out!
Kind regards,
The Numan Team
Trusted and reliable company
I’m still using Numan for my prescription after over 18 mths and I couldn’t be happier with the service. One hundred percent trust the product (Mounjaro). Reliable service. Instant response to queries and good deals on prices.
May 29, 2026
Unprompted review
Reply from Numan
Hi there, thank you so much for sharing your experience with us!
We are absolutely thrilled to hear that you have been happy with your journey over the last 18 months. Knowing that you place complete confidence in your medication and that our team has provided swift answers and great value means the world to us.
Building long-term, dependable relationships with our patients is exactly what we strive for. Thank you for your continued loyalty, and we look forward to supporting you for many more months to come!
Kind regards,
The Numan Team
Reply from Numan
Hi there, thank you so much for the feedback!
We are delighted to hear that you experienced such a smooth, rapid, and effortless process with us. Getting everything sorted for you quickly and seamlessly is always our top priority.
If there is anything else we can do to assist you down the line, please don't hesitate to reach out!
Kind regards,
The Numan Team
Leah from Numan customer service
Leah from Numan customer service is excellent. She has on a number of occasions been extremely helpful & is always able to resolve my queries quickly & efficiently
May 27, 2026
Unprompted review
Reply from Numan
Hi Sasha, thank you so much for taking the time to share this!
We are absolutely thrilled to hear that Leah has looked after you so well across multiple occasions. Providing swift, seamless resolutions with a top-tier level of support is exactly what we strive for, and we will be sure to pass your lovely compliments on to her.
Knowing you feel completely supported by our team means everything to us. Please don't hesitate to reach out if you ever need anything else!
Kind regards,
The Numan Team
Reply from Numan
Hi Michael, thank you so much for the lovely compliment!
We are delighted to hear that our team consistently provides you with expert guidance and a high standard of care. Ensuring you feel supported at every step of your health journey is exactly what we aim for.
Please don't hesitate to reach out whenever you need us!
Kind regards,
The Numan Team
Losing wait not eating as much h
May 28, 2026
Unprompted review
Reply from Numan
Hi there, thank you for sharing your update with us!
It sounds like your treatment is successfully helping to manage your appetite, which is a key part of how the medication works to support your progress.
If you ever want some advice on keeping your energy up or structuring smaller, balanced meals, please feel free to drop us a message through the app.
We are glad to see you are moving in the right direction- keep up the great work!
Kind regards,
The Numan Team
I love “Numan” best company/staff for…
I love “Numan” best company/staff for weight off. I was 14st.4ibs and now iv lost 2 stone. A wonderful customer service and it’s quick and easy to use. Everything is answered in the app but if you do need more help then there is a 24hr customer support team that’s friendly.
May 28, 2026
Unprompted review
Reply from Numan
Hi there, thank you so much for sharing your incredible success story!
Huge congratulations on losing 2 stone- that is a phenomenal milestone, and we are absolutely thrilled to hear about the progress you've made. It is wonderful to know you find our digital tools so straightforward and that you feel completely backed by our around-the-clock care team whenever you need that extra bit of guidance.
We are incredibly proud to have our staff alongside you on this journey. Keep up the amazing work!
Kind regards,
The Numan Team
Overall an excellent service
Overall an excellent service, Good customer service, products always arrive on time, would recommend to a friend or other people.
May 28, 2026
Unprompted review
Reply from Numan
Hi there, thank you so much for the wonderful review!
We are delighted to hear that our support team looked after you well and that your orders consistently arrive right on schedule. Knowing you would confidently pass our name along to your friends and others means everything to us.
We appreciate you choosing us to support your health, and we are always here whenever you need us!
Kind regards,
The Numan Team
A Reputed Company for anyone…
A Reputed Company for anyone considering Weight Loss Medication including. They have a robust assessment and go through every detail of your medical history and it’s good to know your health and wellbeing is a top priority.Highly recommend Numan to anyone looking for reliable Weight Loss Medication including,as they are conscientious and very thorough and put your health and wellbeing first.
Pamela Varma.
April 5, 2026
Unprompted review
Reply from Numan
Hi Pamela, thank you so much for taking the time to share such a thoughtful review!
We are delighted to hear that our detailed medical screening gave you peace of mind. Ensuring that every aspect of your clinical background is carefully reviewed before starting treatment is central to our care model, as your safety is always our main concern.
Your high recommendation means the world to our team, and we are incredibly proud to support you on your path to better health!
Kind regards,
The Numan Team
Very quick response to any questions…
Very quick response to any questions and fast delivery on time given.
May 28, 2026
Unprompted review
Reply from Numan
Hi there, thank you so much for sharing this!
We are delighted to hear that our team addressed your inquiries promptly and that your package arrived exactly when expected. Ensuring swift communication and dependable shipping is incredibly important to us.
Please don't hesitate to reach out if you need anything else down the line!
Kind regards,
The Numan Team
The prices for monjaro is amazing and…
The prices for monjaro is amazing and you’re able to log on your weight in the app and track your progress. I highly recommend. Delivery was fast, next day. The drug was still cold .
May 11, 2026
Unprompted review
Reply from Numan
Hi there Jemimah, thank you so much for the fantastic review!
We are delighted to hear that you are finding our pricing competitive and that our digital tools are helping you easily monitor your achievements. Keeping our temperature-sensitive treatments perfectly chilled and delivering them to your doorstep the very next day is exactly what we strive for.
It is wonderful to have you on this journey with us, and we are right here to support your continued progress!
Kind regards,
The Numan Team
Reply from Numan
Hi Charlotte, thank you so much for taking the time to share this!
We are delighted to hear that you are enjoying our dependable shipping and that you feel thoroughly looked after by our team. Getting your treatments to you safely and on time is a top priority for us.
Please don't hesitate to reach out if there is anything else we can do to assist you!
Kind regards,
The Numan Team
Reply from Numan
Hi there, thank you so much for the lovely feedback!
We are delighted to hear that you've had such a positive experience with our care team and felt thoroughly looked after. Providing top-tier assistance is exactly what we strive for.
If there is anything else we can do to assist you, please don't hesitate to reach out!
Kind regards,
The Numan Team
The program works for me
The program works for me, not overly expensive, lots of help and advice freely given, no pressure put on you at any point. They treat you like a grown up and help you how ever you need them to ie meal planning, what to do if you have a bad week etc
May 28, 2026
Unprompted review
Reply from Numan
Hi David, thank you so much for sharing your experience with us!
We are delighted to hear that the program fits your lifestyle and budget, and that you feel empowered rather than pressured. It is incredibly important to us that we provide mature, practical guidance- whether that means tailoring your meal plans or helping you get back on track after a challenging week.
Knowing you feel fully supported on your terms means everything to us. We'll be right here whenever you need your next bit of advice!
Kind regards,
The Numan Team
Caring, helpful and supportive
Numan have coaches and clinicians who keep in touch checking how you are and offering help and advice where necessary. The app has a bot who you can ask various questions to and get great help. I feel reassured that this company are behind my journey but also care about my health too. Would highly recommend.
May 28, 2026
Unprompted review
Reply from Numan
Hi there Diane, thank you so much for the wonderful review!
We are delighted to hear that you feel so well looked after by our clinical team and coaches. Knowing that our digital tools provide valuable guidance and that you feel thoroughly reassured about your health journey means the world to us.
Your well-being is our ultimate priority, and we're incredibly proud to be supporting you every step of the way.
Kind regards,
The Numan Team
Customer service is great
Customer service is great, professional and efficient
May 15, 2026
Unprompted review
Reply from Numan
Hi, thank you so much for the wonderful feedback!
We are delighted to hear that our support team provided you with an excellent, expert, and seamless experience. Delivering top-tier care quickly is exactly what we aim for, and your kind words mean a lot to everyone here.
If you ever need any further assistance, please feel free to get in touch!
Kind regards,
The Numan Team
Reply from Numan
Hi there, thank you so much for the fantastic compliment!
We are incredibly proud to hear you hold us in such high regard. Delivering a top-tier healthcare experience is what we work toward every day, and your support means the world to everyone on the team.
If there is ever anything we can do to assist you on your journey, please don't hesitate to reach out!
Kind regards,
The Numan Team
He was professional in his dealings
He was professional in his dealings. Made me valuable as a customer
May 28, 2026
Unprompted review
Reply from Numan
Hi there, thank you so much for sharing this!
We are absolutely thrilled to hear that you had such a professional experience and were made to feel like a valued customer. That is exactly the standard of care we aim to deliver.
We will be sure to share this feedback with the team. If you ever need anything else, please just let us know!
Kind regards,
The Numan Team
Nicole from customer service was very…
Nicole from customer service was very helpful. Went above and beyond in helping with my follow over on the monthly plan. Very happy with the outcome
May 28, 2026
Unprompted review
Reply from Numan
Hi Matthew, thank you so much for the wonderful feedback!
We’re thrilled to hear that Nicole went above and beyond to help sort out your monthly plan. We’ll be sure to pass your kind words on to her- she'll be delighted to know you are happy with the outcome.
If you ever need anything else, please just let us know!
Kind regards,
The Numan Team
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