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After the free trial ended, they automatically continued with a yearly subscription without notifying me in any way. This has now happened a second time again, I received no notification and was therefore unaware that the contract was still ongoing. This practice feels very misleading.
I signed up for a free trial with Numerous.ai, thinking I would be able to test the tool before committing to a paid subscription. Unfortunately, once the trial ended, I was charged without any email reminder or notification. I did not use the service after the trial expired.
I contacted customer support immediately to ask for a refund. They responded politely but refused to refund me, stating that no refunds are possible after the trial—even though I had no intention to continue and hadn’t used the service.
As a consumer, I feel this practice is misleading. Many platforms send renewal notices before charging, but Numerous.ai didn’t provide any such warning. I do not recommend this product based on my experience. Be cautious if you sign up.
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