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Nurosym Reviews 1,172

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's effectiveness in reducing stress, anxiety, and improving sleep, with many noticing significant positive changes in their overall well-being and health markers. The user experience is often praised for being easy and intuitive, making the device a seamless addition to daily routines. Additionally, the customer service is consistently described as excellent, with prompt, helpful, and supportive responses. However, some customers expressed dissatisfaction with the product's quality, specifically mentioning issues with the earpiece and its cable breaking after a few months of use. There were also occasional reports of slow response times from customer support, and a few individuals did not experience the desired effects from the product, with some even reporting adverse reactions like headaches, nausea, or dizziness.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers found the device to be a "game... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the device easy to use, with some... See more

Quality

People report ambiguous experiences with quality. Many customers praise the product's effectiveness, noting... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the helpfulness,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers praised the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very quick delivery 😀I experienced the calming effects of the device immediately when I used the device for the first time. I have a form of chronic fatigue symdrome. The device helps my body to rem... See more

Company replied

Rated 5 out of 5 stars

Life changing! I am calmer, happier, like the old me. No more palpitations, my heart symptoms have improved. After 15 years of waking up feeling full of dread, thinking this was just how I am, using... See more

Company replied

Rated 5 out of 5 stars

I’ve been using the Nurosym for two weeks now, and I’m genuinely impressed by the results. Within three days, I noticed a clear reduction in my stress levels. The constant feeling of panic and bein... See more

Company replied

Rated 5 out of 5 stars

I bought one other vagus nerve stimulation device from Apollo nuero and they make it impossible to return don’t respond to any emails or call. This company is always checking up on you and making sure... See more

Company replied


Company details

  1. Medical Technology Manufacturer

About Nurosym

Written by the company

Nurosym is the most studied CE-marked non-invasive vagal neuromodulation system in the world.

The Nurosym device sends patented electrical signals to the brain via the vagus nerve, activating specific therapeutic mechanisms that can counter dysregulation in the nervous system and significantly improve health outcomes, as proven by scientific studies.

Nurosym harnesses advanced neuromodulation technology in a sleek and easy-to-use wearable device. Validated by the world’s most elite research institutions in randomised placebo controlled scientific studies.

Why Trust Nurosym?

Written by the company

Gold standard in scientific research
Nurosym is a certified wearable device, with over $10M deployed in scientific research, 60+ partner research organisations including Harvard, UCLU, 50+ published papers in leading journals covering our exciting and scientifically significant results. This is why Nurosym is the leading non-invasive vagal neuromodulation system used in scientific neuromodulation research and now widely adopted.
Certified wearable device with confirmed safety
Exposing your nervous system and brain to untested electrical currents can put you at risk of a permanent damage to the brainstem and vagal nerve fibres, worsening your symptoms. Never use or suggest using DIY electrical current devices on your nervous system. Ensuring safety and efficacy requires extensive scientific studies that cost millions of dollars. This is why few Neuromodulation devices have been certified by health regulatory bodies as safe and effective. Beware of websites claiming to deliver benefits from uncertified therapies that present online reviews instead of scientific evidence. Carefully verify if a therapy you’re evaluating is registered as a wearable device, which certifies it is safe and effective to use. When considering any health intervention, be sure to evaluate the status of certification, scientific evidence, warnings and seek advice of trusted health care professionals. Nurosym is one of a few registered neuromodulation based wearable devices with safety confirmed by regulatory bodies in EU in Randomised Placebo Controlled Studies. Nurosym has a CE Mark in the EU and has been awarded FDA Non-Significant Risk Designation, which both confirm safety of our device.
Proven target activity
In addition to safety, it is crucial to consider efficacy of various devices. The fact that a device is delivering a safe electrical current is not enough. It also needs to demonstrate that it indeed stimulates the right nerves and activates them. Triggering nerve action potential to fire requires precise waveform, frequency, wavelength and amplitude of electrical signal, as well as a specific stimulation site on the body closest to a particular branch of the vagus nerve. Without scientific data, we cannot know if a device is 1)actually stimulating the right neural pathways 2)not stimulating unintended neural pathway. Nurosym is demonstrated in scientific studies to stimulate the brainstem via the vagus nerve. Our patented waveform that exerts these effects has been developed over 8 years of laborious research with a total cost of over $10M.
Efficacy confirmed in Randomised Placebo Controlled Studies
Many devices on the market claim benefits when combined with other practices such as meditation or breathing, which independently provide benefits such as relaxation, reduced anxious states, mood, stress, sleep. This fact makes it hard to discern whether claimed benefits are due to the device itself or the additional practice. What’s more placebo effect is a strong influencer on benefits of numerous devices. Only randomised placebo controlled scientific studies can demonstrate whether a device benefit is independent of the placebo effect. Make sure to verify quality of evidence provided by the manufacturer. Nurosym has demonstrated benefits independent of other practices in a number of Randomised Placebo Controlled Studies.

Try Neuromodulation Risk-Free for 30 Days

30-days money back guarantee

30-days money back guarantee
If you try Nurosym daily for 30 days and aren’t happy with your results, we’ll send you a full refund of your Nurosym Kit.  No questions asked.  
Given the remarkable results Nurosym has had in scientific studies and with our users around the world, we’re confident in its health-restoring effects. Our goal will always be to restore our collective health - restoring health for as many people as we can and in turn, restoring the health of our planet. If Nurosym doesn’t work for you for any reason, we’re happy to send you a refund. 

This refund period is available 30 days after the date of purchase and expires the following week (37 days after the date of purchase). 
The refund will be issued once we receive your tracking code for the return.

Contact info

Promotion box for Nurosym

€70 for participation in our research.

Limited spots available for remote research

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Despite early problems still overall pleased

I've got the device two month ago and it has worked magic on my sister's symptoms! The earpiece got somehow damaged BUT the customer service was sooo nice and really helpful! The replacement piece got to me in less than a week and the whole family is just so happy with everything!

October 31, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Cornelia,

Thank you so much for sharing this. We can’t tell you how happy it makes us to hear that your sister’s been feeling better since using Nurosym. Stories like yours remind us why we do what we do, and knowing it’s brought comfort to her and your family genuinely touches us deeply.

We’re also really glad the replacement earpiece reached you quickly; our team always wants your experience with us to feel easy, caring, and reliable.

Please don’t hesitate to reach out anytime if there’s anything we can do to help further. Your message truly brightened our day, and we’re so grateful you took the time to share it.

With warm regards,
Parasym

Rated 1 out of 5 stars

Cheap and doesn't work

Cheap and doesn't work

My reading actually drops lower as soon as I turn this on, I have all the best hrv monitors as well.

It's just a fake gimmick

October 30, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Elliot,

Thank you for sharing your honest feedback. We're really sorry to hear that your experience with Nuropod hasn’t met your expectations so far.

It looks like you were able to try our Nuropod device, and sometimes, results can vary depending on placement, protocol timing, or sensitivity settings. To make sure you get the most accurate and effective experience possible, we’d love to have one of our specialists reach out and provide a personalized protocol tailored to your goals and routine.

Many users who didn’t notice an effect at first have found improvements once their setup and schedule were optimized — we’d be happy to guide you through that process step by step.

Kind regards,
Parasym

Rated 5 out of 5 stars

Nurosym is very easy to get a hold of…

Nurosym is very easy to get a hold of and they respond quickly. I never had to wait more than a few hours to get a response.
High quality product that works as advertised with fast results. Would highly recommend.

October 22, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Sara,

Thank you so much for your kind words! We’re really happy to hear that you’ve had such a smooth experience and that Nurosym is working well for you. Your support and recommendation truly mean a lot to us! 💙

Kind regards,
Parasym

Rated 5 out of 5 stars

The company is very professional and trustworthy!

The company is very professional and does an incredible job at answering any questions you might have. The product works excellent and it definitely is worth trying out.
I personally have some unique health issues with low neurotransmitters so the vegas nerve is something that might actually work fine on me and no product can help me out unfortunately.

October 24, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi there,

Thank you so much for your kind words and for taking the time to share your experience. We’re truly grateful for your thoughtful feedback and so glad to hear that you found our team professional and supportive.

We completely understand your situation, and we truly admire your openness in sharing about your unique health challenges. Please know that we’re here for you if you ever have questions, need guidance, or just want to talk through options that might help you get the most out of your device. Your trust and understanding mean a lot to us.

Wishing you all the best on your wellness journey, and thank you again for being part of our community.

Best,
Parasym

Rated 5 out of 5 stars

So good

The device works very well and the stress decrease in less than 10 mn with a feeling to be well and the ability to breathe again normally

October 12, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Pascal,

Thank you so much for sharing this with us. We’re truly delighted to hear that your Nurosym is helping you feel calmer and more at ease so quickly. It’s wonderful to know you’re experiencing that sense of relief and balance, especially the ability to breathe more freely and feel well again.

Hearing how Nurosym is making a positive difference in your daily life means a lot to us. Thank you for taking the time to let us know. It really inspires our team.

Wishing you continued calm and well-being,
Parasym

Rated 4 out of 5 stars

I really like the Nurosym device

I really like the Nurosym device. But.. I received the Nurosym as a gift. After six or seven months the earpiece started to work less and less and finally it “died” ;) (although I was really careful with it!). I emailed them with the problem. They couldn’t help me out because I didn’t have an order number…and told me I just have to buy a new earpiece. Since it was a gift, I didn’t have those details!! Although I had the number on the device & another code on the official box that came with it, they couldn’t help me. Not very customer friendly! I had to buy new earpcies - 70 euros including shipping coasts!
And what if the device stops working? Then I also don’t get the 2 year warranty and have to buy a whole new Nurosym…

Adaptation: they reached out to me and refunded the new earpiece! And also arranged the 2 year warranty on the device, that’s awesome: 4 stars!

October 22, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Klant,

Thank you so much for reaching out and for sharing your experience with us. We’re truly sorry to hear about the issue you’ve had with your Nurosym earpiece, especially since you’ve been careful in taking good care of it.

Please rest assured that we absolutely honor our warranty and want to make sure you’re supported. At the same time, account protection is very important to us — both for your privacy and for the security of all our customers. Unfortunately, we’re unable to locate an account or verify warranty details using only the device’s serial number or packaging codes.

That said, we don’t want you to be left without help. We’ll make sure a member of our support team reaches out directly to assist you further and explore what options are available to resolve this as smoothly as possible.

Thank you again for your patience and for being part of the Nurosym community. We truly appreciate it.

Warm regards,
Parasym

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, my earpiece was destroyed by a friends dog and they got back to me straight away and I received a replacement with in couple of days.

October 14, 2025
Unprompted review
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Reply from Nurosym

Hi Tom,

We’re so happy we could help get you a quick replacement! Thank you for sharing your experience. We really appreciate your kind words and trust in our team.

Best,
Parasym

Rated 5 out of 5 stars

top customer service

top customer service, quick reactions and always kept me in the loop! thanks

October 17, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Christian,

Thank you so much! We’re really glad to hear you felt supported and well-informed. We always want to make things as smooth as possible for you.

Kindly,
Parasym

Rated 4 out of 5 stars

My earpiece didnt work after few month

My earpiece didnt work after few months. The customer support responded very quickly and sent a new earpiece very soon as well. I was positiv surprised about the customerfriendly service.

October 14, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Sime,

We’re so glad to hear our team was able to help quickly! Thank you for your kind words. We really appreciate your patience and are happy you had a positive experience with our support.

Warm regards,
Parasym

Rated 5 out of 5 stars

Staying out of Fight or Flight

Nurosym has been so helpful in getting me out and keeping me out of fight or flight. I use it upwards of 3 times a day for 30 minutes at a time. I find it easier to relax and to fall asleep. If I do wake up in the night or early early morning, I am often able to go back to sleep without much delay. I have less joint and muscle pain overall, but it has not yet completely resolved. I am very hopeful that with continued daily use I will be free of all pain in the next month.

October 14, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Laurie,

That’s so wonderful to hear — we’re really glad Nurosym has been helping you find more calm and rest. It’s great that you’re noticing less pain and better sleep already. Thank you for sharing your journey, and we’re hopeful continued use brings you even more relief and balance ahead!

Kindly,
Parasym

Rated 5 out of 5 stars

Regeneration for Both Body and Mind

I’ve been using Nurosym for about a month, twice a day for 45 minutes — once in the morning and once in the evening.
After a short adjustment phase to find the ideal settings and electrode placement, it became an effortless part of my routine.
Since then, I’ve noticed major improvements in sleep efficiency, faster recovery from my daily strength and endurance training, and significantly better concentration during study and work.
My HRV readings (170–220 ms, measured with a chest strap) have improved noticeably, reflecting a calmer and more resilient nervous system.
Mentally, I’ve experienced a clear boost in resilience — challenges that used to feel stressful or intimidating have become much easier to handle, and my overall mental state feels more balanced and grounded.
Nurosym has proven to be a simple yet powerful tool to enhance both physical and mental regeneration.

October 15, 2025
Unprompted review
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Reply from Nurosym

Hi Ruben,

Wow, thank you so much for sharing your experience with Nurosym! We’re truly thrilled to hear about the positive impact it’s had on your sleep, recovery, focus, and overall sense of balance. It’s wonderful that you’ve found a routine that fits so seamlessly into your day and supports both your physical and mental wellbeing.

Your feedback about improved HRV and greater mental resilience is especially meaningful. It’s amazing to see how consistent use can make such a tangible difference.

We really appreciate you taking the time to share these insights; stories like yours help inspire others on their own journey toward better health and performance.

Warmly,
Parasym

Rated 5 out of 5 stars

It's works

I have been using for a month daily. I was sceptical but willing to try anything to manage symptoms of an autoimmune condition. I experience improvement in sleep time, rem and deep sleep. Improvement in hrv and less brain fog. They were not earth shattering huge but significant amd noticeable giving me a better sense of well-being. I will continue to use and highly recommend.

October 9, 2025
Unprompted review
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Reply from Nurosym

Hi Rachel,

Thank you for sharing your thoughtful experience. We’re so glad to hear that Nurosym has helped improve your sleep quality, HRV, and mental clarity, and that you’ve noticed a meaningful boost in your overall wellbeing. It’s wonderful that you plan to continue using it, and we truly appreciate your recommendation. If you ever have any questions or would like tips to further enhance your results, please don’t hesitate to reach out — we’re always here to support you.

Warm regards,
Parasym Team

Rated 5 out of 5 stars

So far so good

So far so good.
I might write a review when I’ve had it a bit longer but…
I’ve had the device for 2 days and my HRV is up about 20% and I do seem to have moved out of fight or flight mode a little. I say that because I noticed I was yawning and since being locked in this post operation, post illness state of panic, I stopped getting proper sleep. That proper sleep was historically preceded by being tired, like properly naturally tired and that included yawning and that nice sense of relaxation. I haven’t had that for a long time.

So, with a combination of an HRV that’s raised from my very low baseline, and what felt like nights of normal sleep, it does seem to be having an effect.
Obviously I won’t be stopping any of my treatments with the doctors, I’m just using this to supplement them, and to help with the chronic anxiety I’ve been living with for around 9 months.

October 9, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Richard,

Thank you for sharing your early experience with Nurosym. We’re so pleased to hear that you’ve already noticed positive changes after just a few days of use. It’s encouraging to know that you’re beginning to feel a shift out of that heightened stress state and are starting to experience more natural rest again.

We truly appreciate your thoughtful and balanced approach to integrating Nurosym alongside your ongoing treatments. If you’d ever like any guidance on optimizing your sessions or have questions as you continue, please don’t hesitate to reach out—our team will be happy to help.

Warm regards,
Parasym Team

Rated 5 out of 5 stars

It really does work

It really does work. I've had an insomnia for some time now and I've been using it for about a week and my sleep is improved dramatically.

October 8, 2025
Unprompted review
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Reply from Nurosym

Hi Richard,

Thank you for sharing your experience! We’re so happy to hear that Nurosym has helped improve your sleep in such a short time. It’s wonderful that you’ve noticed such a positive change after just a week of use. If you ever have any questions or would like guidance to get even more out of your sessions, please don’t hesitate to reach out—we’re always here to help.

Warm regards,
Parasym Team

Rated 4 out of 5 stars

The Nurosym is easy to use

The Nurosym is easy to use and feels fine. It didn't do much for me so I asked for my money back and the company was very responsive and refunded me straight away. Refreshing to get such great customer service!

October 7, 2025
Unprompted review
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Reply from Nurosym

Hi Alex,

Thank you for sharing your thoughtful feedback and professional insight. We’re glad to hear that you found Nurosym easy to use and comfortable, even though other forms of vagus nerve stimulation seem to have worked better for you personally.

We truly appreciate your perspective as a nutritionist specializing in IBS and the valuable feedback you’ve gathered from your clients’ experiences. Everyone responds differently to vagus nerve stimulation, and insights like yours help us continue to improve and better support our users.

Someone from our team will reach out to you directly to learn more about your experience and see if there’s anything we can do to help you get more out of your sessions or address any questions you may have.

Warm regards,
Parasym Team

Rated 3 out of 5 stars

Poor Quality Periferals and Functionally Useless Warranty - Brilliant Customer Service

I have updated this review again siumply because the customer service has been brilliant and they are clearly being very pro-active about correcting the issue with the peripherals. Everything i have said below still stand but I wanted to say up top that the product really does work. We both have ADHD and using this at night time really helps regulate our sleep patterns; especially my partner who is particularly sensitive to the meds. The product does exactly what it says it does, i just wish the build quality for the price was better, which it appears they are working on.

We ordered one of their expensive £600 Nurosym device to help with winding down at the end of the day due to ADHD. The device has broken and the warranty is only 6 months. They now expect us purchase a £40 bit of cable (complete rip off) to check that the cable (6 month warranty) is faulty before they even check the device (2 year warranty).

Personally i think this is absurd. I have tools that cost £200 and come with a lifetime nbo questions aksed warranty. This collection of cheap materials and manufacturing processes however, can only stretch to 6 months. If you can find a similar device elsewhere then go with that supplier, at least if it breaks you're not on the hook for £600!!

UPDATE:
Nurosym were actually very proactive and have agreed to sed us the cable for free which is greatly apprieciated.
I do feel a V2 needs some R&D because looking at reviews this cable is obviously a common fault for £40 there is no strain relief or anything to stop the fragile cable stretching etc. for £10, fine i'd take the hit but £40 on something that doesn't last a year seems like not very good value

October 7, 2025
Unprompted review
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Reply from Nurosym

Hi Charles,

Thank you so much for sharing your feedback. We completely understand where you're coming from, especially after investing in something to support your wellbeing.

Just to clarify, the Nurosym device is covered by a full 24-month warranty, while the earpieces and cables have a shorter warranty due to normal wear and tear. That said, we truly appreciate your understanding and patience.

We’ve asked our team to reach out to you as soon as possible to review your case and make sure you’re fully supported. We genuinely value you as part of the Nurosym community and want to ensure this is resolved as smoothly and positively as possible.

Warmly,
Parasym

Rated 5 out of 5 stars

Confidence restored

Started out with excellent customer service support for first few months but now my earpiece has failed after just 6 months and I am unable to get a reply from Nurosym customer services regarding getting a replacement
edited 7/10/25: Confidence in this company completely restored! I have now received a reply and a new earpiece should be with me tomorrow which is much appreciated and a fast response once contact was made. I must say that the customer service staff are always very helpful and courteous and Johnette in particular was so encouraging and helpful when I was trying to get used to the Nurosym in the early months. I am glad I have persevered with it and although I still have a way to go I am starting to see results. I only wish that the earpieces were longer wearing but hopefully my next one will last longer!

October 5, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hello,

Thank you for sharing your feedback, and we’re very sorry for the inconvenience you’ve experienced.

We truly appreciate your kind words about the support you received earlier and we’re sorry that your recent experience hasn’t reflected the same standard. We’ve escalated your case as a priority, and someone from our team will reach out to you directly to arrange a replacement and ensure everything is properly resolved.

Thank you for your patience and for bringing this to our attention — your feedback helps us continue improving the level of service we provide.

Warm regards,
Parasym Team

Rated 5 out of 5 stars

Great people to deal with.

Ease of contact & information provided when needed & the money back guarantee.

October 1, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Michael,

Thank you so much for sharing your experience. We’re really happy to know that getting in touch with our team was easy and that the information you received was helpful. It’s also wonderful to hear that our money-back guarantee gave you peace of mind. If you ever need any assistance or have more questions, please feel free to reach out — we’re always here to help.

Warm regards,
Parasym Team

Rated 5 out of 5 stars

For me it’s life changer!!

I bought Nurosym because of very bad sleeping patterns. I used to wake up at 3 in the night, read a book for an hour or so and then asleep again.
Second reason was my tinnitus.
After a year of using (60 minutes before sleeping-at about level 20-25) I sleep like a child. No more sleeping pills, no waking up. Deep sleep till 7 am, when my dog wakes me up.
Regarding tinnitus, here I don’t see bettering. But also no worsening.
My only “concern” is, that I am becoming addicted (😂) on Nurosym as sleeping helper.
Overall I also feel more consistent in my mood changing, I really believe in Nurosym 👍

October 1, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Jozef,

Thank you so much, for sharing your experience with Nurosym. It’s wonderful to hear that you’re now enjoying deeper, uninterrupted sleep and feeling more balanced overall. We’re especially glad that you’ve been able to move away from sleeping pills and find a more natural routine that works for you.

We really appreciate your honesty about tinnitus and your lighthearted note about feeling “addicted” to Nurosym. Many users feel the same once they start noticing the benefits. If you ever want to explore adjustments to your routine or have any questions about long-term use, please don’t hesitate to reach out — we’re always happy to help.

Warm regards,
Parasym Team

Rated 1 out of 5 stars

ALTHOUGH VERY NICE PACKAGING THIS CHEAP…

ALTHOUGH VERY NICE PACKAGING THIS CHEAP PRODUCT IS WORTHLESS AND DOES NOTHING
I HAVE ASKED FOR A REFUND BUT NO ONE REPLIES
THEY TOOK MY £540 AND LEFT ME WITH A WIRE AND CHEAP REMOTE
DO NOT BUY THIS PRODUCT

September 30, 2025
Unprompted review
Nurosym logo

Reply from Nurosym

Hi Jon,

We’re very sorry to hear about your experience and the frustration this has caused. While we’re glad you felt the packaging was well presented, we regret that the device did not meet your expectations and that you had difficulty reaching us regarding your refund request. This is not the experience we want for our customers.

Please know that someone from our team will be reaching out directly to you to get this sorted and ensure your request is processed. Thank you for bringing this to our attention, and we appreciate your patience as we work to make things right.

Warm regards,
Parasym Team

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