Nurp Reviews 653

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and dedication, often highlighting specific individuals for their exceptional support. The customer service is frequently described as responsive, personalized, and always available, making the overall user experience smooth and easy, especially during onboarding and when addressing questions. However, some people were dissatisfied with the service, particularly regarding the performance of the algorithms and the lack of support when issues arose. These customers reported dissatisfaction with outcomes, concerns regarding algorithm performance, and feeling unsupported after initial setup, despite paying for premium services.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the responsiveness and... See more

User experience

Consumers generally find the user experience to be positive. Many reviewers highlight the ease of use, with... See more

Artificial intelligence

Customers had ambiguous experiences with artificial intelligence. While some reviewers reported positive... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the exceptional service, highlighting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nurp has been great to work with so far (since 9/2025). Their products work and they seem to very vigilant in continuously improving them. When issues arise, they also make good decisions that are cus... See more

Company replied

Rated 4 out of 5 stars

NURP continues to innovate. I've been using NURP's services for about 2 years now and there have been some ups and downs in the market. They have always worked hard to innovate to meet the challen... See more

Company replied

Rated 5 out of 5 stars

Jordan has been my support connection to NURP for over 2 years now and never disappoints. Whether I call or email, his replies are prompt and on point. Early on, a few times he had to step in to fix... See more

Company replied

Rated 5 out of 5 stars

The NURP team has been wonderful to work with. This is a new financial tool that I can visualize but not totally grasp. NURP's representatives helped through the entire process. It's been successfully... See more

Company replied


Company details

  1. Software Company

Written by the company

Nurp is a financial software company dedicated to helping investors harness the power of algorithmic trading. Our advanced trading algorithms are designed to analyze and execute trades in Forex, Gold, and Cryptocurrency markets—giving individuals an edge through automation, data, and precision. We work with high-net-worth individuals, entrepreneurs, executives, and those planning for retirement who are seeking smarter, tech-driven ways to grow and manage their portfolios. Whether you're new to algorithmic strategies or looking to scale your investment performance, Nurp provides the tools, transparency, and support to help you stay ahead of the curve. Our commitment to innovation, education, and client success is at the core of everything we do. We believe in empowering our clients with cutting-edge technology backed by real results and real people.


Contact info

3.9

Great

TrustScore 4 out of 5

653 reviews

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Rated 1 out of 5 stars

Best to stay away

Best to stay away. Extremely unprofitable. I lost a lot of money using these bots. They just average in forever till the account blows up.

July 28, 2025
Unprompted review
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Reply from Nurp

Hello. Nurp does not have a record of client by the name on this review. Unfortunately, this seems to be a fake review promoting another scam company. This has been flagged for removal.

Rated 5 out of 5 stars

In general

In any service, I only care about customer service and communication. The agent that was assigned to me. Mr. Angel Alvarez was and is an excellent help and Support from day one
I think if it wasn’t for him I wouldn’t have been able to continue

The system needs attention at the beginning and needs tweaking and adjustments, and if I didn’t have a good support, I would have just given it up

July 23, 2025
Unprompted review
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Reply from Nurp

Hello Adel! We are so glad you had excellent experience with our support. We are happy to hear that the assistance provided was helpful to you. Thank you!

Rated 5 out of 5 stars

Christian Lazaro Adds Value At Nurp

I began looking at Nurp a couple of years ago, watching the company's videos, Zoom calls & exchanging emails & phone calls with Christian Lazaro. So being that I'm a relatively small investor and could not afford the entry fees or the principal required to fund a Nurp account back then, I did not become a Nurp customer. I nevertheless always found Christian to be an informative, no-pressure sales representative. Then, in April of this year, Christian again contacted me to let me know about the changes, and in my opinion improvements, for smaller investors that Nurp had recently made, as well as enlightening me about the success one of Nurp's newer bots: Argos, had been having since its inception. Christian was, and remains, professionally persistent, but calm, and he quietly convinced me to take a one-month trial run with Argos, in a nonfunded, paper-trading kind of account. Near the end of that month, Christian, again on a Zoom call - from overseas and on a weekend - sat patiently and calmly stepping, not only me but my wife, through the details of initiating a live real-money, funded account. In the two months since my wife and I paid the license fee and funded our account through an Australian brokerage, which Christian was also extremely helpful in relaying his experiences with that brokerage, our investment has earned over 10% gains (~5%/month). If it were not for Christian's even-handed, professional, friendly approach to marketing/explaining Nurp, Argos and the brokerage we went with, I would not be a Nurp customer.

Since then, in addition to turning to the Nurp Customer Support Team for answers to questions, guidance etc, I've been able to contact Christian as well, in this post-sales role. Christian has always been prompt, informative, friendly and accurate in his responses. Plain and simple, if it weren't for Christian, I likely would not be a Nurp client! Thank you Christian, for being a real Pro!

May 1, 2025
Unprompted review
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Reply from Nurp

We appreciate you sharing your detailed experience. It's great to hear that the information provided helped you become a client and that you're pleased with the results. We value your feedback!

Rated 4 out of 5 stars

Murphy sales reps were patient

Murphy sales reps were patient! No pressure sales tactics.

July 21, 2025
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Reply from Nurp

Hello Eric! We're happy to hear that our sales representatives were patient and helpful. Thank you for your positive feedback about your experience!

Rated 5 out of 5 stars

Outsatnding support and sense of community

I am very committed to NURP as the support we get and the sense of community they create is outstanding. The weekly web calls allow us to connect with others and to ask our questions as well as listen to the other's questions and answers. That combined with the monthly webinars with Jeff creates a great sense of community. In my case, I also value a lot the amazing support and availability that I get from my relation maganer Alex C. He makes a huge difference and contribution to my commitment to NURP's products.

July 11, 2025
Unprompted review
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Reply from Nurp

Hello Andre! We're happy to hear that you value the support and community we provide. Thanks for the review, we appreciate it.

Rated 5 out of 5 stars

NURP is Legit

I have been following Jeff and the NURP team for a few years since COVID. I have done some research on algo trading but always was skeptical. The data and the team have made me confident in deploying a small portion of my portfolio into their strategies and the service has been white glove. The whole team is responsive and continues to answer any questions and is available if I need them.

July 10, 2025
Unprompted review
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Reply from Nurp

We appreciate you sharing your experience and being a valued client. We're glad you feel confident in our strategies. Thank you for your positive feedback!

Rated 5 out of 5 stars

Angel is professional

Angel is professional, quick to respond to my questions, and patient! I highly recommend working with him and Nurp!

March 10, 2025
Unprompted review
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Reply from Nurp

We're happy to hear that you had a positive experience with Angel. He is a top notch member of the Nurp team!

Rated 5 out of 5 stars

Of all the companies I've ever worked with…

Of all the companies I've ever worked with, Nurp is by far the best experience I've ever had! The support they give, especially Angel, is absolutely fantastic. They really go above and beyond to make sure every question is answered. If you are looking for good people to take care of you and your interests, this is the place!

June 26, 2025
Unprompted review
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Reply from Nurp

Hello Andrew! We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the support provided. It's great to know that our team met your expectations and addressed your needs effectively. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Nurp's new Algorithmic Funded Trader…

Nurp's new Algorithmic Funded Trader program is amazing! I just invested $75K in the AFT program, got my equity in that account increased to 5X of my initial deposit, and earned $11K in just the first week. AMAZING!

Also, my customer success agent Angel Alvarez provided me with great guidance and promptly setup my account correctly.

June 26, 2025
Unprompted review
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Reply from Nurp

Hey David! The AFT program is going to be a game changer. We are excited for the future and happy you will be apart of it! Thanks for the great review.

Rated 5 out of 5 stars

I've been with Nurp since March 2025

I've been with Nurp since March 2025. Their customer service has been very responsive. Especially Alex, him and his team are always polite and ready to answer all your question. I particularly like the new Argos algorithm, with it's ability to hedge in very volatile markets. I've been very happy with the profit and investment made so far. Thanks

June 26, 2025
Unprompted review
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Reply from Nurp

Hey Joseph!! . We're happy to hear that our customer service has been responsive and that you find the algorithm beneficial in volatile markets. That's what we strive for! Thanks for the review!

Rated 5 out of 5 stars

Great returns in 15 months. Very patient with this 'senior'. :)

I've been a client for 15 months and am very pleased with the response of my Relationship Manager, Angel, and others. He is very patient with this 'senior' that took a chance on the system. I am not a techie/trader, AT ALL. (I have had nearly 100% return so far.)

June 19, 2025
Unprompted review
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Reply from Nurp

Greetings Linda! Thank you for this awesome review. We are really pleased to hear you are enjoying your experience with Nurp!

Rated 5 out of 5 stars

Reaching Financial Goals

I am grateful for the services provided by Nurp's which have given me with a great opportunity to invest and to learn. I appreciate the regular updates and product improvements as well as the consistent communication from Angel and the support team. Working with Nurp has allowed me to grow my investments and move closer towards reaching my financial goals!

June 20, 2025
Unprompted review
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Reply from Nurp

We appreciate your recognition of our regular updates, product improvements, and consistent communication. We're glad working with us has helped you grow your investments!

Rated 5 out of 5 stars

I'm very happy with Nurp's attention to…

I'm very happy with Nurp's attention to detail and recurring community feedback. I don't feel left unaware of market conditions. Each week, I'm a bit more educated about how my trading algos work. I trust Nurp.

June 24, 2025
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Reply from Nurp

Hello Michael! We appreciate you trusting us and are glad you feel more educated about your trading algos. Thanks for your positive feedback!

Rated 5 out of 5 stars

Angel at Nurp has been- as well as all…

Angel at Nurp has been- as well as all the other Nurp peeps- a great help in navigating any of the software they offer.

June 23, 2025
Unprompted review
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Reply from Nurp

Hey Jim! We're happy to hear that our team has been a great help as you navigate our software. We appreciate you taking the time to leave us this positive feedback.

Rated 5 out of 5 stars

Kudos to Brandon Ian Jordan

Kudos to Brandon, Ian, Jordan and the entire team that onboarded me and helped me understand how to trade with zero background. This has been such a good experience for me.

June 2, 2025
Unprompted review
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Reply from Nurp

We're happy to hear that your onboarding was a positive experience! We appreciate you mentioning the team and are glad we could help you learn to trade. Thanks for your feedback!

Rated 5 out of 5 stars

Great experience with Nurp trading…

Great experience with Nurp trading algos. I’m several months into trading on the new copy trader platform and it’s so easy. I’m making great returns and the team has made it so simple to understand.

March 12, 2025
Unprompted review
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Reply from Nurp

Thanks for your positive feedback.

Rated 5 out of 5 stars

Tried other algo trading apps and I…

Tried other algo trading apps and I couldn’t get the same returns as they promised. I tried Korvato, returns weren’t as promised and I got my refund. Tried Algo Exchange…. Returns were not as promised and I lost that money. And Inwas about to try TrueTrade and I discovered that they are not on the up and up or honest. Luckily I didn’t pay them. I am extremely happy with my profits from Nurp. Highly recommended.

April 1, 2025
Unprompted review
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Reply from Nurp

We appreciate you sharing your experience. We're happy to hear that you're pleased with your profits.

Rated 5 out of 5 stars

I’ve been with Nurp for over 14 months…

I’ve been with Nurp for over 14 months working directly with Jordan and Brandon. I acknowledged from the beginning that this was high risk. That being said it’s been very fruitful for me. The customer service is fantastic. My questions are answered really fast and very clearly. I’ve never had any investment strategy as profitable as this platform. I have recommended it to 10 of my friends and colleagues who are successfully trading and happy.

June 17, 2025
Unprompted review
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Reply from Nurp

It's great to know that our customer service and platform have been beneficial for you, and we appreciate your recommendations!

Rated 5 out of 5 stars

Absolutely Awesome

I have always been very cautious with what I dont know. I ask many questions and like to understand the entire process and well as be able to interpret the results first hand with complete understanding of how they have got there. From the start in October I placed only a small amount of my investable portfolio into the algorihms as I am not as savy with investment experience nor am well versed in the Forex/Gold/Algorithmic world.

I entered into severl experiences with other algorithm trading experiences as well , 3 in total all with the same general cost and same generally expected returns but all with different architechture of process.

I can say that I am floored with the Intelligent trader. It is awesome. I can rest assure that I have called/emailed/texted etc many times for questions that I did not understand as well as jump on several office hours for when needing clarifcation mostly in part for start I did not understand from the start.

Verry happy with the returns and most likley will be expecting to utilize this as a means for future retirement stability. Out of the 3 algorityms that I have particpated in, the Intelligent trader has FAR out performed the other two to the point I have just withdrawn my entire experience with the other two in which I will continue to place more into my account as the other two experiences are a complete waste my time, energy, experience and money.

Angel, my relationship manger has been there in response with all emails, phone calls, zoom meetings from the start even in times that I had no idea of the process architechture of means of interpeting results.

I am involved in forex pairs/gold and the returns have been phenomenals (rifght now up 36.3 percent since October ) No other algo even came close to 20 percent. Totaly worth time and energy. Wholeheartedly recommend.

May 17, 2025
Unprompted review
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Reply from Nurp

Happy Monday Sean!! We appreciate your detailed review and the time you took to share your experience with Intelligent Trader. It's wonderful to hear that you've been so impressed with the platform and the returns you've seen. We understand your initial cautious approach to investing, especially in the complex world of forex, gold, and algorithmic trading. It's commendable that you sought to understand the process thoroughly and were proactive in asking questions.

We're delighted that you found our platform easy to use and that Angel, your relationship manager, has been so helpful in guiding you through the process. We strive to provide our clients with the support they need, and we're glad that Angel has been able to answer your questions and provide clarity.

Rated 1 out of 5 stars

Scam operators empty 50% of account…

Scam operators empty 50% of account overnight..

July 24, 2024
Unprompted review
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Reply from Nurp

Hello Ray. Unfortunately, we do not have a client by the name of Ray Koren anywhere in our records. While we always take reviews, both positive and negative, seriously- until you respond to our request for further information, we will be forced to flag this review as fraudulent. If you would like to reach out to us directy, please email support@nurp.com. Thank you.

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