Great service from Nursecall Mats! They offer good prices, helpful advice, and quick delivery. Jeremy was especially helpful with guiding me on the right floor sensor mat for our system, and everythin... See more
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As good as gold, the lighting chubs were great and fitted perfectly to my fine array of toilet chamber lights in the factory floor. Chimdales make the best crumpets in the world and we know how the wo... See more
Very Helpful, over the phone very polite and knowledgeable, sent replacement cable for next day, even thought is was Saturday delivery. Also sent an engineer out on the Monday to resolve the problem.... See more
My purchase was installed in the Care Home my mother is in and I believe it’s working well. It alerts the staff when she moves so they can check on her to make sure she is safe which is reassuring for... See more
Company details
Information provided by various external sources
Nurse call chair, bed & floor sensor mats - connecting to your alert call system, providing your Carers & Nursing staff with alerts.
Contact info
London, United Kingdom
- 020 8454 7918
- info@nursecallmats.co.uk
- nursecallmats.co.uk
4.7
Excellent
196 reviews
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Very knowledgeable and gave me the…
Very knowledgeable and gave me the correct information so I was able to order the correct part that I required.
November 22, 2019
Unprompted review
Easy online order process and prompt…
Easy online order process and prompt delivery. Would definitely use them again
November 15, 2019
Unprompted review
Good timely delivery.
November 13, 2019
Unprompted review
Good service and good price
Good service and good price. Mats tie into our call bell system and are an invaluable aid to us managing vulnerable residents, who are liable to fall.
November 6, 2019
Unprompted review
Delivered light pull protectors right…
Delivered light pull protectors right on schedule.
September 11, 2019
Unprompted review
No problem with itwms ordered but paid…
No problem with itwms ordered but paid extra to have a saturday delivery and they turned up on the Tuesday after.
August 27, 2019
Unprompted review
Excellent product & quick delivery
August 7, 2019
Unprompted review
very good service and fast delivery
July 15, 2019
Unprompted review
Excellent company to deal with
Excellent company to deal with. Great customer service and fast delivery.
July 14, 2019
Unprompted review
experience was good although they say…they dont return call
experience was good although they say they will call you back but never do.
July 12, 2019
Unprompted review
Goods were as described and of good…
Goods were as described and of good quality and arrived promptly. Postage charges however were extortionate
July 7, 2019
Unprompted review
Reply from Nursecall Mats
Hi
Thanks for your valued feedback. I do apologise that you found carriage costs extortionate.
The carriage is charged at cost, and we don't make any money on this.
Unfortunately due to you being in Northern Ireland the carriage is more. Due to your order being of a small value, I can see the shipping costs seemed very high.
We have added a cheaper option, for lower value orders, so hopefully this will help for future orders.
Many thanks,
Jeremy
MD
Excellent service as always
Excellent service as always. Immediate next day delivery. Product far better quality compared to others I have purchased and half the price !!!
Will definitely be ordering again.
May 19, 2019
Unprompted review
Easy to order
Easy to order, support was great help, they all came as expected and integrated with our intercall 400 nursecall.
April 15, 2019
Unprompted review
The item arrived promptly but…
The item arrived promptly but unfortunately there were no instructions provided. Got in touch with firm who forwarded these immediately and the guy I spoke to on the phone was very helpful.
April 14, 2019
Unprompted review
Good price and excellent customer…
Good price and excellent customer service.
March 27, 2019
Unprompted review
Easy to use website with PayPal option…
Easy to use website with PayPal option at checkout. Super fast delivery too.
February 28, 2019
Unprompted review
fantastic communication
fantastic communication, very quick delivery no faults at all
February 24, 2019
Unprompted review
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