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Rated 3 out of 5 stars

Peel off labels don't stick. Called and emailed company. No response. Total waste of money and time 5/24/2023. Phone call? Still waiting. 6/2/2023 OK. It took awhile, but I think it was mo... See more

Company replied

Rated 5 out of 5 stars

I have used Nursinghomelabelco for the past two years for all my mother's clothing. I just feel better getting them labeled myself before taking them to her nursing home and these labels have handl... See more

Rated 3 out of 5 stars

Please excuse my previous review.. just received my order today... however there was the evident absence of communication... after I paid the invoice .. I heard nothing.. not even notice that the ord... See more

Company replied

Rated 5 out of 5 stars

I ordered labels from two companies. The Nursing Home labels were far superior. The print was crisp and clear and they adhered in half the time of the others. This was very important because mom is... See more

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3.7

Average

TrustScore 3.5 out of 5

343 reviews

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Rated 1 out of 5 stars

I've never received my lables

I've never received my lables. Where are they?

October 4, 2017
Unprompted review
Nursinghomelabelco logo

Reply from Nursinghomelabelco

Dear Elaine,

Thank you for your order which we shipped out the same day as you ordered and your choice of standard free shipping takes 6-9 business days to reach you so due any time now but the latest they should arrive is Friday. I apologize as Trustpilot should not have sent you a review request so quickly.

Kindest regards,

Emma

Rated 2 out of 5 stars

These look like if I wash something …

These look like if I wash something they're going to come right off. I thought it would be something that would be more like material or something this is something I could've been on the computer. So I'm not happy.

October 2, 2017
Unprompted review
Nursinghomelabelco logo

Reply from Nursinghomelabelco

Hi Margo,

I am so sorry to hear you are not happy with your printed sew on labels. These labels are made from a nylon fabric for sensitive skin. They are pre-cut and sealed so they don't fray and can withstand high temperature washes and Industrial washers and driers. After the first wash the labels become silky smooth to touch. The wording is printed, not embroidered. You simply peel the label off the backing paper and sew in by hand or machine.

We do have embroidered labels in the range, perhaps this is what you were wanting?

Kindest regards,

Emma

Rated 5 out of 5 stars

My mother is living at a nursing home …

My mother is living at a nursing home and I've been using the iron-on labels for her clothing as I noticed some of her things were missing when the laundry was returned. So far they are staying on and were easy to apply. So happy I found you on the internet.

September 28, 2017
Unprompted review
Rated 5 out of 5 stars

I ordered red rose name labels for my …

I ordered red rose name labels for my mother who was going into a senior care facility. The labels came quickly with a personal handwritten note expressing good wishes for my mom in her new home. I was so touched and impressed--not only with the quality of the labels--very easy to iron on to all mom's clothes and pretty!--but with the thoughtfulness of the supplier. It's rare these days to receive a personal touch and it meant a lot to me and to my mother!

September 28, 2017
Unprompted review
Rated 1 out of 5 stars

I was most disappointed in the service …

I was most disappointed in the service I received especially after reading the positive reviews. I place my order on September 20th and paid a substantial upcharge for 2nd business day delivery. I needed these labeIs in order to move my parents into an assisted living facility. I received notice that I would receive my package at end of day on September 25th! I called the company but was unable to leave a message. I then sent an email expressing my concern and my disappointment but have yet to hear anything from the company except for this request to review their service.

September 28, 2017
Unprompted review
Nursinghomelabelco logo

Reply from Nursinghomelabelco

Hi Beverly,

I am so sorry to hear you are not happy, we pride ourselves on keeping in touch with our customers and offer a 24 hour answerphone service which we get back to immediately and likewise with our emails. Your order arrived late on September 20th and the first chance to send was the afternoon of Thursday 21st and then it arrived on Monday 25th which is the 2 business day guaranteed service, there is no delivery with DHL on a weekend hence why it was 2 business days.

I hope this now explains things and I am so sorry for any confusion and appreciate it is a very stressful time for you and your family.

Kindest regards,

Emma

Rated 5 out of 5 stars

Sew in name tags

The tags came in a timely manner and look excellent! A little bigger than I expected, which is very cool! Thank you for an awesome job!

September 26, 2017
Unprompted review
Rated 3 out of 5 stars

Where are my labels

Where are my labels? And could never find how they were shipped, on a slow boat perhaps? Nothing about shipping is mentioned on your website.
Update ●● the labels arrived today. I did search the email I received for tracking information, couldn't locate any tracking number. It appears from the envelope that the labels came from outside the U.S.A. If I had known that the company was foreign then I would have expected it to take a while to get to me. Bottom line, I have them now. Thanks.

September 26, 2017
Unprompted review
Nursinghomelabelco logo

Reply from Nursinghomelabelco

Hi Debra,

I can confirm you labels were shipped 09/19/17 and your chosen method of standard free shipping takes 6-9 business days to reach you so due shortly. Unfortunately Trustpilot are sending out the review request too soon so I apologize for any confusion. Also I am sorry the shipping information wasn't clear, we try our hardest to keep you informed and there is a whole section on shipping and on your confirmation email when you placed the order.

I hope this now gives you peace of mind.

Kindest regards,

Emma

Rated 5 out of 5 stars

solution for missing clothing

A perfect size and font label.Took a travel iron to nursing home and ironed on the labels using a tray table as surface, worked out perfectly. Will order more as needed. No more lost clothes for this family.

September 25, 2017
Unprompted review
Rated 5 out of 5 stars

Apperication

Very friendly gentleman and knowledgeable,
Fast shipping. Nice products. Will buy again.
Thank you

September 22, 2017
Unprompted review

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