Ive been ordering here for a couple of years and never been dissapointed! Very fast delivery and the wax melts last for ages, they always smell amazing and the parma violet is my absolute favourite! T... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love this site,it offers a great variety of lovely fragrances which change all the time. Really strong throws and massive bars so they are great value, especially with the frequent offers and loyalt... See more
These wax melts are very highly scented and the choice of aromas is huge.....there's something to suit everyone. Ordering is easy and delivery is very quick, especially compared to other companies. Th... See more
Hundreds of scents available, so something for every nose, of the few I've tried so far the scent throw has been good and lasts for ages. Bonus that they offer cruelty free perfume dupes too, I bough... See more
Company details
Written by the company
If it's fragranced, we love it and live it. We produce wax melts, candles, Eau De Parfum, soaps and other cosmetic & home fragrance products in the UK. We strive to offer value for money, proudly creating a lean and efficient business operation so as to produce the UK's best value wax melts from any private VAT registered Ltd Co without removing cost from our product. Our designer inspired Eau De Parfum have been curated over the course of four years, produced and sold both retail and wholesale, with a constant development on scent - we strive to have the closest match possible, with good strength and silage, at a fraction of the cost. All our cosmetics adhere to UK cosmetics regulation and are produced in the UK.
Contact info
United Kingdom
- hello@nuscents.co.uk
- nuscents.co.uk
4.6
Excellent
362 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality
Love nuscents wax melts you get so much out the bar for your money
And the smells are delicious and they last
Highly recommend
October 5, 2024
Unprompted review
LUSH❤️
I absolutely love nuscents it's my newest addiction, the quality is out of this world and the burn time is amazing you can reuse as the fragrance last hours and hours.
I would highly recommend them you will not be disappointed
October 1, 2024
Unprompted review
Best wax melts on the market
I’ve been using Nuscents since I was lucky enough to have found them. For years I only used Yankee Candle, that wa until I bought my first 20FOR20! I haven’t looked back since.
If you haven’t tried these, do yourself a favour and do it, you won’t be disappointed.
September 30, 2024
Unprompted review
I wont buy anywhere else !
I've placed many orders with nuscents and they are superb !!
I won't buy my wax melts anywhere else the scents smell amazing !
A+++++
September 25, 2024
Unprompted review
They smell divine!!!
fantastic products. I love them and started a collection lol. They all smell divine. I have not found one yet that I don't like. I buy the XL bars as they last longer. I have 3 wax melts burners so it means the whole house smells the same. The scents are just strong enough.To me they last longer than yankee candles and are better than other wax melts I've bought online before.I can lit them up a few times before changing them.
Just ordered a few of the Autumn and Christmas collection, can't wait to smell them. Even my husband gets excited now when I receive my parcel. I will order again
September 25, 2024
Unprompted review
Amazing Melts
Amazing Melts! Been using Nuscents a long time, tried others but no comparison. Fantastic choice and brilliant delivery!
September 24, 2024
Unprompted review
Best wax melts and,great value too! These are by far the best melts I've…
These are by far the best melts I've tried! I used to swear by the Yankee melts but now,I'd never use them again. I'm a regular customer , have placed many orders and will continue to do so . My extra favourite scents are Snow Angel and the Poison one but I've loved every one I've had !
It's difficult times at the moment I know but here's hoping things,work out for you and you can carry on doing what you do best !!😊😊
September 23, 2024
Unprompted review
Highly recommend
I’ve just placed my 2 order 😍 I’ve been a scentsy gal for 10 plus years. But due to continuous price increases, I’ve had to shop about and finally settled with Nuscents! I have recommended your brand to family and friends who have all place orders! Such a great product for a small price! Thank you again and don’t stop what use are doing because it is 10/10 👏🏽 xx
September 21, 2024
Unprompted review
Smell of BO after a couple of hours!
I ordered a few different wax melts and after a couple of hours burning all of them started to smell of BO, yes BO!! I've no idea why, never experienced it before with any other company's wax melts, i had to bin them all. I'm so disappointed, this was my first order with Nuscents.
September 20, 2024
Unprompted review
Reply from Nuscents
Hi Suzanne,
Thank you for your review, and I'm sorry you were so disappointed with a body odour smell after two hours as to bin your wax melts.
To quantify things, in 50,000+ customer orders, we've dealt with some common and less common comments as to our product, and try to engage with customers when they're struggling with our product. Not to dispute your comment, but body odour is a brand new one.
I am sorry to read that after two hours, you felt that each wax melt smelled like body odour. Our UK produced wax is made of paraffin, and is almost odourless when heated, but unfragranced paraffin can emit a slight chemically smell when hot, due to the breaking down of hydrocarbons - we've had customers liken this to plastic, which is more accurate given the product. We work with around a tonne of this wax each month, with a bath capable of melting around 500kg at any given time (only five of these exist in the UK), I'm not being sarcastic in saying that we're definitely not desentised to the smell of body odour, it just isn't true of our product and my limited understanding as to what body odour smells of.
I note that you sent an email earlier today as yet unresponded, with the comments above. Unfortunately, as you've now binned your items and they are therefore unable to be retrieved to be returned, for us to pass onto other customers to see if they share your sensation, I feel there is nothing further we can do for you.
Thank you for your order with us.
Kindest Regards,
Daryl
Nuscents Ltd
Stunning fragrance, best wax melts!
This was my second order and I am just as happy as the first. My favourite is the Dove wax melt bar, I'm almost out already!!!
I will not order from anywhere else but this company. Easy to order and quick delivery. Fantastic fragrances and lots to choose from ❤️❤️
September 15, 2024
Unprompted review
Reply from Nuscents
Hi Emma,
Thank you for your review. We're glad you like White Dove, and that you've enjoyed the shopping process with us. Thank you for supporting our business, it is very much appreciated ❤️❤️ have a lovely weekend.
Love everything about Nuscents
Love everything about Nuscents. Wax melts are lovely and last so long. Perfume is excellent. Have recommended to family and friends who have not been disappointed.
September 12, 2024
Unprompted review
Reply from Nuscents
Hi Lynn,
Thank you for your review and support, and for recommending us to others (that still humbles us, tens of thousands of orders into business). We're glad you like our wax melts as well as our EDP - they're products we have worked hard to come up with, and continue to develop.
Thanks again for your review and support. It is very much appreciated. Have a lovely weekend ❤️❤️
Second order of wax bars OMG they smell…
Second order of wax bars OMG they smell amazing & last . Love all the autumn scents🍂🍁 can’t wait for Xmas scents 🎅🏻🤶🏻🎄. Very quick delivery 📦
September 11, 2024
Unprompted review
Reply from Nuscents
Hi Wendy, thank you for your review and continued support. Christmas is coming, but we're glad you're enjoying Autumn. Our favourite new Autumn one is Autumn Sheets. Thank you again for your support, it doesn't go unappreciated. Have a lovely weekend ❤️❤️
Best wax melts ever
Best wax melts ever. Excellent value for money. Always smell amazing. Quick delivery also.
September 11, 2024
Unprompted review
Reply from Nuscents
Hi Lisa, thank you for your review and support. We are appreciative of this ❤️❤️
Products are fantastic
Products are fantastic! Fast delivery, reliable company not been disappointed with any order
September 11, 2024
Unprompted review
Reply from Nuscents
Hi Mandi, thank you for your review and continued support ❤️❤️
I love these products
I love these products! I’ve got so many different flavours of the XL wax melts, they make my house smell so nice. I also love the whipped soap and the perfumes are lovely, 58 is my favourite. Quick delivery, great value for money and excellent communication. Thank you!
September 10, 2024
Unprompted review
Reply from Nuscents
Hi Francesca, thank you for your review. 58 is a surprise as it's a less popular one due to being lesser known than some others, but it's a lovely scent all the same - and we're glad you like it.
Thank you for your review and continued support ❤️❤️
I have been buying XL wax melts for…
I have been buying XL wax melts for quite some time now. The smells are unbelievable.My favourite is Baby powder and anyone who comes in my house recognises it. The price is brilliant,it is such good value and I will always buy buy from Nuscents .I am housebound and your melts make me one very happy woman. I will be honoured to recommend you. I forgot to say that the delivery order normally arrives in 48 hours.
September 7, 2024
Unprompted review
Reply from Nuscents
Hi Maureen, thank you for your review, recommendations and continued support. It means a lot, and is humbling. Have a lovely weekend ❤️❤️
Oh the smells!!!
Oh the smells! Absolutely divine. Bought wax melts from many companies before but nuscents is the best by miles. I would never buy from another company now.
August 1, 2024
Unprompted review
Reply from Nuscents
Hi Malc, thank you for your review and continued support. It means a lot, and we're appreciative for it. Have a lovely weekend ❤️❤️
Thanks for my lovely smell at home 💕
Great place to buy your melts... Nice long lasting scent 🥰🥰 Some are stronger than others but all give off a lovely scent... My favourite was by far raspberry and vanilla please bring back 🙏 also in my top choice is est le belle (not sure if got name right) and the purple one clean home and must not forget snow fairy 🥰🥰 Looking forward to this month's order arriving my little treat 💕 communication is great they keep in touch by email and very quick delivery Thank-You!... 😊 5 stars 🌟🌟🌟🌟🌟🤗👍
September 5, 2024
Unprompted review
Reply from Nuscents
Hi Gemma,
Thank you for your review and continued orders. Raspberry & Vanilla was discontinued because the supplier used at the time we fell out with and then they went bust (honest answer). We've looked for another version, but such is the case with some scents, we want to find the actual version or an improvement as such. It's not forgotten as it had a fair popularity.
Thank you for your review and continued support. It still humbles us when people choose to spend their money with us. Have a lovely weekend ❤️❤️❤️
I've tried melts from everywhere and…
I've tried melts from everywhere and always use these ones now there beautiful and strong scented and great value for money..also fast delivery 5*
August 31, 2024
Unprompted review
Reply from Nuscents
Hi Nicola, thank you for your review. Thank you too for your support ❤️❤️
Amazing wax melts
I’ve been buying the wax melts for a long time for my self and friends they are the best on the market with out a doubt, I have my favourites but I have tried new ones, they are the strongest wax melts we’ve ever had you have a customer for as long as your business is going 10/10
August 29, 2024
Unprompted review
Reply from Nuscents
Hi Angela, thank you for your review and support. We're glad you are getting the results required to suggest they're the best on the market. Thank you also for your support, it means an awful lot ❤️❤️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.