Nuscents Reviews 

362
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the wonderful quality of the wax melts, noting that the scents are powerful, amazing, and long-lasting across various product lines. Many people are also very happy with the customer experience, mentioning that ordering is straightforward and the fulfillment and dispatch processes are consistently quick. However, some customers also noted concerns about the scent strength, with a few people reporting that their melts had little to no smell, or that the fragrance did not stay noticeable for long periods. Additionally, a small number of individuals expressed dissatisfaction regarding product condition, mentioning receiving items that were old, damaged, or had air bubbles. Some reviewers also suggested that the company stop discontinuing certain popular items, such as the 100g bars, and wished for older scent variations to return.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the wax melts feature incredible long-lasting... See more

Quality

Clients share positive opinions on quality, consistently highlighting the incredible, long-lasting scents and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting super fast turnaround... See more

Order

People report positive experiences with order, highlighting long-term loyalty and reliable service. Reviewers... See more

Service

Consumers find service to be consistently excellent and reliable across multiple orders. People appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive been ordering here for a couple of years and never been dissapointed! Very fast delivery and the wax melts last for ages, they always smell amazing and the parma violet is my absolute favourite! T... See more

Company replied

Rated 5 out of 5 stars

I love this site,it offers a great variety of lovely fragrances which change all the time. Really strong throws and massive bars so they are great value, especially with the frequent offers and loyalt... See more

Rated 5 out of 5 stars

These wax melts are very highly scented and the choice of aromas is huge.....there's something to suit everyone. Ordering is easy and delivery is very quick, especially compared to other companies. Th... See more

Rated 5 out of 5 stars

Hundreds of scents available, so something for every nose, of the few I've tried so far the scent throw has been good and lasts for ages. Bonus that they offer cruelty free perfume dupes too, I bough... See more


Company details

  1. Cosmetics Store
  2. Candle Store

Written by the company

If it's fragranced, we love it and live it. We produce wax melts, candles, Eau De Parfum, soaps and other cosmetic & home fragrance products in the UK. We strive to offer value for money, proudly creating a lean and efficient business operation so as to produce the UK's best value wax melts from any private VAT registered Ltd Co without removing cost from our product. Our designer inspired Eau De Parfum have been curated over the course of four years, produced and sold both retail and wholesale, with a constant development on scent - we strive to have the closest match possible, with good strength and silage, at a fraction of the cost. All our cosmetics adhere to UK cosmetics regulation and are produced in the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

362 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(362)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

What an amazing service

What an amazing service, ordered and delivered within a couple of days, melts are outstanding too. So happy with my purchase I will definitely be buying more very soon.

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

My Favourite wax melts

It always so exciting to receive a Nuscents delivery! 🥰 They always dispatch so quickly after ordering 📦 There are so many beautiful scents to choose from and they’re all so amazing 🤩 I received a free perfume sample with this order too, yes they even do perfume and that’s amazing too ❤️

April 29, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely adore the melts from…

Absolutely adore the melts from Nuscents. Fantastic range of scents and have found some new favourites too. Great longevity of fragrance and great value on the XL bars. Delivery is swift too.

May 21, 2023
Unprompted review
Rated 5 out of 5 stars

Ive been getting my waxes from this…

Ive been getting my waxes from this site for sometime now love all the different sents very strong well worth the money and they keep mu house smelling lovely always get compliments on how nice my home smells wouldnt go anywhere different for the fast reliable service too and never come broken packed very secure top marks

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic

This company is the best company i have tried for wax melts, they smell amazing & the scent really does last. I have tried a few different companies for my wax melts but no one beats Nuscents!

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Skeptical but loved it!

Was skeptical at first but safe to say, I'm impressed! I wanted to find something really similar to Lush's "Snow Fairy" as I hate the fact they only do it seasonally.
Nuscents "Snow Angel" linen spray smells just like it, no.. even stronger than the original so I'm really happy with it. Scent lasts all day and even more so with the shower gel. I'd love an EDP of it! I'll definitely be buying more in different scents. I also love that the site has a loyalty point programme too! <3

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

5 stars for everything

I have ordered from this company a few times always quick delivery and packaged very well the XL snap bars were great for the price and smell amazing I will definitely be ordering again

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Very Impressed

I searched for a while for a good melt company after I closed my own and have definitely found a winner in Nuscents. Delivery is super quick and the melts I bought (Misrule, La Vie Est Belle, Sausage 😀 and a few more) smell amazing and the throw is excellent. I also ordered the Misrule perfume and am very impressed with the quality at such a good price! The perfume samples I received were a lovely little touch as well. Definitely going to be a regular customer.

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing waxmelts and service.

The wax melts smell amazing and their is endless choice to choose from whatever you may like to try. Plus very reasonable price and long lasting scents. Delivery is very quick and packaged very well to avoid breakage. Highly recommended love the choices. So have to keep buying more to try new scents.

May 9, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing 🤩

Love love love smell so good and the wax melt bar is so big and smells so good it’s flower bomb and the other wax melt is girl boss the shower gels are so nice leave you smelling amazing! Noone will resist!♥️💜thanks for the free sample of the perfume delivery is quick and easy

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

love these melts

love these melts they are so strong and last ages i’ve just bought another 9 great scents as well

April 27, 2023
Unprompted review
Rated 5 out of 5 stars

5 ⭐⭐⭐⭐⭐

5 ⭐⭐⭐⭐⭐ This is my second time buying from Nuscents and i absolutely love their products.
Amazing smells, colours and prices. Great value for money.

April 26, 2023
Unprompted review
Rated 4 out of 5 stars

I ordered for the first time

I ordered for the first time, overall I loved most of the scents but some of them needed to be stronger and last a bit longer as I have a big house & multiple rooms. one of them didn’t smell at all (baccarat rouge) But I would deffo order again as they are very affordable.

March 24, 2023
Unprompted review
Rated 5 out of 5 stars

Nothing comes close ❤️

I have ordered quite a few times (wax melts) I can not find another brand/company that even comes close to how nice these products smell I live in a flat and you can smell them in the hallway delivery is always quick 2-3 days

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Best ever wax melts

My son bought me nuscents wax melts for mother's day & I only wish I'd known about them sooner.
They smell so wonderful & are long lasting.
Delivery was fast & well packaged.I have ordered lots more as they have a sale on at the moment.

March 12, 2023
Unprompted review
Rated 5 out of 5 stars

Wax melts 😳❤️

Got my order. Wax melts smell divine. My order was packaged by Zoey this time: came very well protected. Exellent. I have ordered loads of times to gift and the order always comes really quickly.

April 15, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Wax Melts!

Wow, first delivery arrived yesterday of 6 x XXL Wax Melt Snap Bars. Sooo big and amazing smells ordered. Put coconut and mango on in loving room last night. Lovely smell all night!
Ordered more today when bars on sale for hubby's office at home and mine lol. Quick delivery too and kept up to date by email too. Definitely recommend 👌

April 14, 2023
Unprompted review

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