Nushades Reviews 

63
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company, warmly praising the exceptional customer service, highly efficient communication, and remarkably quick turnaround times on all orders. Customers frequently highlight how incredibly helpful and friendly the staff is when identifying correct replacement options and successfully restoring worn sunglasses back to a pristine, like-new condition. Some people also felt that getting original replacement lenses installed was a brilliant and very practical way to save money compared to purchasing entirely new glasses. Consumers consistently appreciate the clear communication, transparent pricing, and outstanding overall reliability provided throughout the entire repair and fast delivery journey.

What people talk about most

Product

People report positive experiences with product, noting that replacement lenses are genuine and restore... See more

Service

Users describe positive interactions with service, highlighting a quick, efficient, and helpful experience... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive much faster than expected.... See more

Customer service

Customers consistently note positive experiences with customer service, praising the fast, efficient, and... See more

Price

Customers had positive experiences with price, consistently finding the services and replacements to be very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic company! Absolutely amazing customer service and great prices too! Cannot thank Bradley & Steven enough for all the help they have given us! You are both a credit to the company! Pur... See more

Rated 5 out of 5 stars

Coating on my sunglasses pealed off while cleaning them. Emailed and spoke to both Bradley & Steven who ordered new lenses. Quite turnaround. Lenses were replaced and posted yesterday & glasses arrive... See more

Rated 5 out of 5 stars

I contacted Nushades unsure if I could get replacement lenses for my Ray-Ban sunglasses. I got an extremely prompt reply from Bradley who could not have been any more helpful. He asked me for deta... See more

Rated 5 out of 5 stars

My son broke the arm off his new RayBan sunglasses and needed them repairing urgently as he was heading off on holiday in a matter of days. I contact Nushades and dealt with Bradley who was exceptiona... See more


Company details

  1. Sunglasses Store

Written by the company

NuShades offer an extensive range of sunglasses models at very competitive prices for one of the most recognised eyewear brands in the world, Ray-Ban. All of the sunglasses displayed on our website are stocked at our warehouse allowing us to ship your order immediately. We can also order direct from the manufacturer any specific model or size not stocked on our website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(63)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great replacement Ray Ban lenses

Really pleased with the replacement lenses for my Ray Bans. Genuine branded polarised lenses. Sent them my sunglasses and they swopped out the lenses for me - only charged me for the lenses. It was a very quick turnaround and kept me informed throughout. I would absolutely use them again.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Good Stocks, amazing Service

Was looking for a particular pair or Rayban sunglasses.
Most websites offered the pair I was looking for but none had stock for next day delivery. Found Nushades and called them. Spoke with a very helpful person who physically checked stock which they had. Glasses delivered the following day. Amazing Service

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Replacement lenses ray ban

Needed some replacement lenses for my ray ban Justin’s. Was told unavailable by others yet nushades provided an original pair and upgraded to polarised with 10 days of ordering. Great result 👍🏻

September 18, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look