My order arrived on time but I ordered the wrong item. Despite 2 emails sent to nusrah asking to return the bag I have had no reply.
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Easy order and payment process through Nusrah website. Kept up to date via text regarding progress of order. Item arrived earlier than predicted 😀 and well packaged. Absolutely delighted with the qua... See more
Company replied
Not a fan of writing but top notch customer care service, patience and availability with a sense of understanding as garnish. Thank you so much I don't regret placing an order here. Keep it up.
I recently purchased a purse from nusrah.co.uk and I'm really impressed with the quality. I also love the style of the purse, which is both elegant and versatile. I highly recommend this brand
Company replied
Company details
Written by the company
Nusrah.co is a leading online retailer of high-quality leather products. Our extensive collection of leather bags, wallets, laptop bags, and more are crafted from the finest materials and designed to meet the needs of modern-day consumers. At Nusrah.co, we are committed to providing our customers with an exceptional shopping experience. Our products are carefully curated to ensure that they meet our high standards for quality and style. From classic designs to trendy styles, we offer a wide range of options to suit every taste and budget. We take pride in our commitment to ethical and sustainable practices. Our leather products are made using only the highest quality materials and are crafted by skilled artisans who take great care in ensuring that every product meets our exacting standards. We also strive to minimize our environmental impact by using eco-friendly packaging materials and reducing waste wherever possible. Whether you are in the market for a new leather bag, wallet, laptop bag, or any other leather accessory, Nusrah.co has got you covered. Shop with confidence knowing that you are getting the best quality products at competitive prices, backed by our commitment to exceptional customer service.
Contact info
25 Celandine Road, Leicester, LE5 1SW, Leicester, United Kingdom
- 07417415714
- madebynusrah@gmail.com
- nusrah.co.uk
Reply from nusrah.co
Dear R Kantac,
Thank you for taking the time to share your experience with us. We're sorry to hear that you had a negative experience, and we take your feedback seriously.
We would love to get more information about the issue you experienced and try to make things right. Can you please reach out to us directly at madebynusrah@gmail.com? We value your feedback and want to ensure that we provide the best possible service to all of our customers.
Thank you again for bringing this to our attention, and we look forward to hearing from you soon.
Best regards,
Nusrah
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