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Nutrilashes Reviews 

40
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TrustScore 2 out of 5

2.0

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2.0

Poor

TrustScore 2 out of 5

40 reviews

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2.0

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(40)

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Rated 1 out of 5 stars

On January of 2021 I placed an order…

On January of 2021 I placed an order and never received it. Not even a response from your company. Maybe you’ll reach out since I’m writing this review.

July 14, 2022
Unprompted review
Nutrilashes logo

Reply from Nutrilashes

Hi Diana,

We have not received answers on our two mails that was sent on the 25th of January 2021 regarding this issue. Could you please check your e-mail client and possibly your spam folder for the messages received from help@nutrilashes.eu and/or kundeservice@norisma.no?

Questions we asked in January;
*What details did you list when ordering? Full name, address and e-mail.
*Did you receive an order confirmation to your e-mail?

Please respond to our customer support mail: help@nutrilashes.eu or kundeservice@norisma.no and we will look into this right away.

Rated 1 out of 5 stars

They have no customer service at all

They have no customer service at all. I placed an order and I had to change the address and I have tried to contact them in all social platforms and no responses in over a week. It’s ridiculous! You give trust that you will get what you paid for. Never have I experienced anything like this, especially from a Swedish company…

February 17, 2022
Unprompted review
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Reply from Nutrilashes

Hi,

It looks as if the issue was resolved after you contacted customer support.

If you have any further questions or need help, feel free to contact our customer support directly: support@norisma.com

Rated 1 out of 5 stars

My order never arrived

My order never arrived, I wrote several emails to the official nutrilashes email address but never got a reply. There is no phone number on the website, and the live chat option doesn't work. I think i got scammed.

May 29, 2021
Unprompted review
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Reply from Nutrilashes

Dear Em,

we’re so sorry for your experience. We have had some delivery issues, a problem that we are currently sorting out. What e-mail did you write from?

Please contact us again, and we’ll look into the issue at once. Again, so sorry.

Best regards,
Peter
nutrilashes.eu

Rated 5 out of 5 stars

I really love this serum

I really love this serum, it’s one of the best lash serums i’ve ever tried. Have used it for a long time now, and still Haven’t had any side effects.

January 27, 2021
Unprompted review
Rated 1 out of 5 stars

Don't buy from them

Don't buy from them. They just trick you.

December 7, 2020
Unprompted review
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Reply from Nutrilashes

Hi Carolina, we are very sorry to hear that you have had a bad experience with us, but thank you for leaving your review. As we strive for satisfied customers, we would very much like to know what have happened. Could you please reach out to me directly at help@nutrilashes.eu using the email address you placed your order with and your order number. Thank you Carolina, and I hope to hear from you soon.

Rated 5 out of 5 stars

The best eyelashserum i’ve ever tried!

The best eyelashserum i’ve ever tried!! My lashes grew long and thick within a couple of weeks. I used to put on mascara every single day before i started using nutrilashes. Now I only need my eyelashcurler, and my lashes are on point all day long without any mascara. Will definitely repurchase😍

November 2, 2020
Unprompted review
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