I've been paying a lot more for simple vitamin C powder from a highly rated company. Not anymore. I'm always provided a C.O.A. & 3rd party testing results for all my bulk purchases. The supplement... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
use the code #twitter5 for additional discounts. for questions email: info@nutrivitashop.com
Contact info
United States
- nutrivitashop.com
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product and price
Excellent product and price. Rapid delivery. Friendly staff. Thank you so much.
Supplement review
Aside from packaging malfunctions, the product is high grade and i have seen positive gains from using the product that i frequent. I can really appreciate the low price and the quick processing of my order. Keep up the good work my friends.
Matcha ceremonial cheap quality
Im 100% I got the culinary matcha just cause of the color and flavor and the fact that I’ve been getting it for 5 years. Didn’t want to own up to the mistake and take responsibility and would take forever to respond to my emails I also got ignored twice. I will no longer be getting my 10 kilos of ceremonial matcha every month

Reply from NutriVitaShop
Products seem high quality as I…
Products seem high quality as I researched to insure pharmaceutical grade equivalency. Value pricing. Delivered in a timely manner.
I can always count on good product
I can always count on good product, delivered in reasonable time. I like the simple straightforward presentation of the sizes and packaging format. I also like the detailed information provided for the various supplements.
Finally got the product we ordered
Finally got the product we ordered. Very poor communications. They didn't ship the order until weeks after we ordered and paid for it. Really think they didn't have it and didn't want to admit that so they just stalled. Not a good way to do business. This was a small 'sample' order. If they had performed properly we would have considered them for large bulk orders. Not sure now if they could deliver.

Reply from NutriVitaShop
Great quality and service.
Losing your edge
Overall, I still shop with you for my bulk powders, but some of your pricing is beginning to get high relative to the competitors (ie: Amazon) and you have NEVER had a sale since I have been a member for years now.
Customer support responded nearly…
Customer support responded nearly straight away. Customer support provided excellent advice. Send a sample to me at no cost. Sample arrived within a week. The sample was perfect. I've never experienced this high quality of customer service. Will order some more of the sample.
fast no BS GREAT PRODUCT
Only 2 of my 3 samples showed up …
I ordered three samples and received two.
I was on vacation and have not been able to contact them about this. One sample tested well. The other was 40% lower purity than listed . They did come in a timely matter , yet one is missing (and was not on the paperwork sent) . It may just be delayed. Overall, I am unhappy due to the 20% sceletium tortuosum not showing up at all which was the main sample needed. 2 of three and one sample was of poor purity.
I will amend my review after speaking with a CSR.
Michael

Reply from NutriVitaShop
Slow but worth the wait
I would have given 3 stars because I had to had soooo long to receive my order, but…. The customer service was pretty to fast to respond to my questions and 3 emails and explained why the long delay and letting me know the delay was no fault of their own. So even though I got extremely impatient and then worried my order finally arrived. Great product, packaging and very helpful customer service.
A completely positive experience
Pre-sales were questions answered promptly by email, and my order was delivered on time with no hassles. The products ordered were of good quality, backed by independent lab testing, which they shared with me at my request. So far, a completely positive experience.
Great products and great customer service
NVS not only makes great products they have good customer support. I had an issue with USPS and my address. NVS shipped my product three times when it wasn't their fault I wasn't receiving the shipments. They did a great job of making sure I received my package without any additional cost to me.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







