I Have Orded from these 16th December and have still not received my item i have contacted them as it say delivered but no one replys i have messaged by email and there own website a few times and sti... See more
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This mattress is one big block of very stiff foam. Its not memory foam and doesn't offer much support. I don't sleep very good on it, and I've given it a good chance. I'm past the trial period and... See more
Company replied
I've only had the mattress for 2 nights so far and I'm surprisingly pretty disappointed!!! I was so excited and couldn't wait for the arrival of it, at first test I thought man this is awesome, howe... See more
Company replied
We tested the Nuvanna mattress and it wasn't to our comfort so we sent an email to the company and all we got in reply is a computer reply that someone will contact us....that was 3 days ago !
Company replied
Company details
Information provided by various external sources
Your well being and healthy living starts with a good night's sleep on a Nuvanna Mattress. Try it out for 100 nights and add balance to your life.
Contact info
Nuvanna, LLC, 19382, West Chester, United States
- 4844323437
- avaselli@nuvanna.com
- nuvanna.com
1.3
Bad
132 reviews
Hasn’t replied to negative reviews
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Took longer than expected to get the…
Took longer than expected to get the mattress. I found the base difficult to put together via the picture- but managed to do it through trial and error.
The mattress opened up faster than I expected but was ready to be slept on within two hours.
I do wish, however, that the mattress would come with some type of mattress protector. When I called about that, I was told not necessary but find a breathable one? Crazy- just offer one for an additional cost to help with accidents and potential staining of the mattress.
July 11, 2019
Unprompted review
Reply from Nuvanna
Hi Denise - thanks for taking the time to leave us a review and provide valuable feedback. As we grow, we will continue to expand the product line and likely add mattress protectors, sheets, etc. When we started we only had mattresses and we now have pillows and foundations. It's valuable to have your input and feed back. Thank you.
Nuvanna is the best!
I have had my Nuvanna mattress for just over a week now and I love it. It is the perfect combination of comfort and support. Before my Nuvanna mattress, I would be waking up two-three times throughout the night. Now, I get a full night's rest and wake up feeling better than ever. Would highly recommend Nuvanna!
June 17, 2019
Unprompted review
Reply from Nuvanna
Hi Ryan - thanks for taking the time to leave us a review. We are glad you are sleeping better and loving your new Nuvanna mattress. Welcome to the NU You!
Sleeps Like A Dream!!
Sleeps Like A Dream!!! I LOVE my new Nuvanna mattress. I was hesitant about buying a "bed-in-a-box" product but am so glad I took the plunge!!! I have told all of my friends and family about how great this mattress is...Oh, did I mention, in my younger years, I broke my back? As you can guess, a great mattress means a lot to me. You will love it too!!!
May 24, 2019
Unprompted review
Reply from Nuvanna
Hi Kelly - thanks for leaving us a review and telling your friends about it. We are happy you and your back are enjoying the new Nuvanna mattress. Cheers!
I have tried several bed in the box…
I have tried several bed in the box mattresses and by far this is the best mattress i have bought. The price range is great for the mattress. The online process on ordering and receiving the product was great. I would absolutely recommend this mattress to all my friends and family. T
May 24, 2019
Unprompted review
Reply from Nuvanna
Shane - thanks for leaving us a review. We are glad that you had a great experience ordering the Nuvanna mattress and that you are enjoying the product. Cheers!
Bed I’ve been wanting for so long
Haven’t been able to try out new bed yet, but I’m sure it will perfect. Thanks again for all your help and Tier1-excellent customer service, Mr. Vaselli!!
May 24, 2019
Unprompted review
This is my first Nuvanna and I couldn't…
This is my first Nuvanna and I couldn't be happier. The purchase process was easy and the mattress was delivered quickly.
We opened the box and we're amazed with the packaging, it was easy to unwrap and we were able to sleep on it on the first night after receiving.
The mattress is super nice, firm yet comfortable and soft.
I would definitely buy it again!
April 24, 2019
Unprompted review
Reply from Nuvanna
Hi Luciana - thank you for taking the time to leave us a review. We are happy that you had a great experience and that you find the mattress to be nice and comfortable. Please feel free to recommend to friends and family and let us know if we can be of any help. Cheers to the NU you!!
It's not easy searching for the right…
It's not easy searching for the right mattress when you have back pain. When I saw Nuvanna, I read that it's designed to reduce back pain, so I decided to try it. I’m so glad I did! I’m sleeping much better now, and don't get up feeling achy and sore anymore.
April 1, 2019
Unprompted review
Reply from Nuvanna
Hi Emily, thank you for taking the time to leave us a review. We are happy that the Nuvanna mattress is helping you with the back pain. Many of our customers say the same. Cheers to the NU painless you!!
I've only had the mattress for 2 nights…
I've only had the mattress for 2 nights so far and I'm surprisingly pretty disappointed!!! I was so excited and couldn't wait for the arrival of it, at first test I thought man this is awesome, however when it actually was bed time it was too firm and I woke up the next morning in so much pain and stiffness!!! 😔 I'm going to keep sleeping on it for atleast a week before making any final decisions, but I honestly hope it works out and turns out to be as amazing as the reviews and my anticipation of it to be, will be!!
Feeling Doubtful
March 28, 2019
Unprompted review
Reply from Nuvanna
Hi Jennifer - thanks for your feedback and for leaving us a review. I'm sorry for the initial experience. Sometimes it takes a few days or weeks to adjust to a new sleeping surface. The two initial layers are truly comfortable layers (softer) that are supported by the third layer (firmer) designed for optimum spinal alignment. If your previous mattress was on the soft side, this initial reaction is not unusual. If this continues to bother you after 10 days to 2 weeks, please give us a call and we will suggest a complimentary topper to make the sleeping surface feel softer. I just don't want to do this prematurely. Thanks again for your feedback and review.
Full size mattress and pillow
Both the mattress and pillow are wonderful!
I appreciate the great customer service and will certainly recommend Nuvanna products. I am a real estate agent in nyc and regularly discuss and recommend home furnishings and services to my clients.
Best of luck with Nuvanna!
March 20, 2019
Unprompted review
Reply from Nuvanna
Thank you Victoria! We appreciate you taking the time to leave us a review. We are happy that you liked both the Nuvanna mattress and the Nuvanna pillow. Thanks also for recommending us to your friends and clients! Cheers to the NU You!
Loved My Nuvanna Mattress
I bought the Nuvanna mattress after seeing online reviews. I sleep so well now that I've even ordered another one for my son. The three-layer design they have really works. I definitely recommend it!
March 5, 2019
Unprompted review
Reply from Nuvanna
Thanks Ruth - I appreciate you taking the time to leave us a review. We are happy that the Nuvanna mattresses are working well for you and your family. Cheers!
I'm definitely recommending to friends and family.
After using the Nuvanna mattress for a few months and falling in love with it, I decided to order a second one for my mom who has back issues. She loves it too and says she sleeps much better. I'm definitely recommending to friends and family.
March 4, 2019
Unprompted review
Reply from Nuvanna
Thanks Joshua for taking the time to leave us a review. We are happy that you and your mom love the Nuvanna mattress. Cheers!
Reply from Nuvanna
Hi Katie - Thanks for taking the time to leave us a review. We are happy that you are enjoying the new mattress!! Cheers!
great pillow
great pillow. If I saw it in a store would probably not buy it- would think it was too soft. But it's not! Love it
February 24, 2019
Unprompted review
Reply from Nuvanna
Thanks San Diego Fan!! We are so happy you are enjoying the Nuvanna pillow. Thank you for taking the time to leave us a review. Cheers to the NU you!!
seems just perfect after a few months
February 16, 2019
Unprompted review
Reply from Nuvanna
Hi Russell,
Thanks for taking the time to leave us a review. We appreciate it and are happy you find the Nuvanna Mattess just perfect. Thanks again and cheers to the NU you!
Very happy
Quick shipping, good price, and I’m very happy with the product. The bed is very comfortable.
February 16, 2019
Unprompted review
Reply from Nuvanna
Hi Emily,
Thanks for taking the time to leave us a review. We appreciate the feedback and we are happy that you are happy with your new mattress. Cheers to the NU you!
I’ve had back pain for a couple of…
I’ve had back pain for a couple of years now and was struggling to find a mattress that could give me some comfort. I took a chance with Nuvanna and couldn’t be happier! I don’t wake up with pain anymore and sleep so much better. Will definitely recommend!
February 13, 2019
Unprompted review
Reply from Nuvanna
Hi Rick,
Thanks for taking the time to leave us a review. We appreciate the feedback and are happy that you are sleeping better and waking up with no back pain! Cheers to the NU you!!
It's like sleeping in a cloud that hugs…
It's like sleeping in a cloud that hugs you to sleep. It's like nice warm butter on bread. I close my eyes and suddenly it's time to get up in the morning. I look forward to sleeping in this bed every night.
February 12, 2019
Unprompted review
Reply from Nuvanna
Hi Gregory and Scarlette - thank you for taking the time to write such a great review! It's rewarding for us to know that we are making a positive impact on the quality of your sleep and ultimately the quality of your life. Cheers to the NU you!!
I’m sleeping better and don’t wake up as often.
I was looking for a mattress that was not too plush and not too hard and came across Nuvanna. I have to say that I love how balanced it is. I’m sleeping better and don’t wake up as often.
February 12, 2019
Unprompted review
Reply from Nuvanna
Hi Elsa - thank you for taking the time to leave us a review. We are happy that you love your new mattress and that you are sleeping better! Cheers to the NU You!
Horrible had to dispose of mattress…
Horrible had to dispose of mattress customer service did not care
February 11, 2019
Unprompted review
Reply from Nuvanna
Hi Brian - thank you for the candid feedback. We welcome all feedback, good or bad. This will help us improve our processes and focus even more on customer service.
I'm going to buy 2 more
I'm going to buy 2 more. I think the mattress is excellent.
February 11, 2019
Unprompted review
Reply from Nuvanna
Hi MaryAnn - thank you so much for taking the time to leave us a review! We are happy that you love the Nuvanna mattress and is planning to buy two more. Let us know how we can help you. FYI...this week we are running a very special promo for Presidents' Day with $150 OFF any mattress size. The promo runs through the end of Feb 18. Cheers!
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