Not sure but think the young man was called Cian. He works in the yard Absolutely brilliant when I called in for wood to make a sand table for the grandkids. Cut all the wood to size for me advised... See more
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Easy on line order of 2 fence panels incl 2 day dateline delivery. All ok, panels arrived on said date, exactly as ordered. St Helens branch delivery guy, Lee Fairhurst unloaded and stacked for me and... See more
Company replied
What amazing service from Phil who delivered my fence panels today. Not only did he deliver them but he very kindly offered to help me remove the old ones and fit the new as he knew I would have str... See more
Company replied
Happy with my order and delivery. The driver was helpful and friendly. The panels are as shown and of good quality.
Company replied
Company details
- Lumber Store
- Aggregate Supplier
- Do-it-Yourself Shop
- Fence Supply Store
- Hardware Store
- Home Improvement Store
About North West Timber Treatments - St Helens
Written by the company
North West Timber Treatments (NWTT) is a proud, family-owned timber and builders merchant, and the leading independent supplier of timber, decking, and building materials across the North West of England.
With over 30 years of experience, we’ve built a strong reputation for delivering high-quality products, exceptional service, and outstanding value. Whether you're a DIY enthusiast, a professional tradesperson, a contractor, or a local authority, we’re here to support your project—big or small.
All our depots are fully stocked with a wide range of timber and building materials, and our knowledgeable team is always on hand to offer expert advice and friendly service. At NWTT, we’re committed to keeping our prices competitive while maintaining the high standards our customers have come to expect.
Shop fencing Shop decking Shop timber materials Shop monthly offers
Call into one of our NWTT stores today for inspirational ideas, friendly faces and competitive prices. We have everything you need to transform your outdoor space in an instant. Our friendly & knowledgeable team are on hand to help!
Contact info
Jackson Street, St Helens, WA9 3AZ, St Helens, North West, United Kingdom
- 01744454110
4.8
Excellent
61 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Not sure but think the young man was…
Not sure but think the young man was called Cian. He works in the yard
Absolutely brilliant when I called in for wood to make a sand table for the grandkids. Cut all the wood to size for me advised on the best wood to buy.couldnt have been any more helpful apart from building it for me
June 6, 2026
Unprompted review
Excellent staff throughout
Excellent staff throughout
Very helpful
Will use again
November 26, 2025
Unprompted review
Staff very helpful nothing was to…
Staff very helpful nothing was to much trouble.
August 18, 2025
Unprompted review
Reply from North West Timber Treatments - St Helens
Thanks for your kind words! Our team is always happy to go the extra mile – glad we could help make things easy for you.
Came quick and solid fence definitely…
Came quick and solid fence definitely be shopping again with yourself in the future. Thanks
June 13, 2025
Reply from North West Timber Treatments - St Helens
Thanks a lot! We're glad to hear your fencing arrived quickly and you're happy with the quality. Looking forward to helping you out again in the future - we appreciate the support!
Easy ordering
Easy ordering, helpful phone call about my order and very helpful delivery driver
June 17, 2025
Reply from North West Timber Treatments - St Helens
Thanks for the great feedback! We're really pleased to hear the ordering process was smooth, our team were helpful on the phone, and the delivery driver made a good impression. Appreciate you choosing NWTT!
Happy with my order and delivery.
Happy with my order and delivery. The driver was helpful and friendly. The panels are as shown and of good quality.
June 5, 2025
Reply from North West Timber Treatments - St Helens
Thank you for the kind words! We're really glad you're happy with your order and delivery, and that the panels met your expectations. We'll be sure to pass your compliments on to the driver too!
Reply from North West Timber Treatments - St Helens
Thanks for your great feedback & 5 star review. We hope to see you in branch again soon!
Keenly priced and timely delivery
Keenly priced and timely delivery. Product was also of consistent standard/gradings, so working with was straightforward. Have used NWTT many times in the past and will do so in the future,
May 30, 2025
Reply from North West Timber Treatments - St Helens
Thank you for your great review. It's great to hear you're happy with the quality of products and our prompt delivery service. Hopefully see you in branch very soon!
I expect a level of service and have…
I expect a level of service and have always been satisfied with the service provided and the price I paid.
May 20, 2025
Reply from North West Timber Treatments - St Helens
Thank you for your continued trust and kind words! We're proud to consistently meet your expectations and appreciate your loyalty. Here's to many more successful orders!
Delivery driver & staff at St Helens
The team in the shop at St Helen's can not do enough for you and the delivery guy, Peter M, wow went more over and beyond for us sorting out part of our order! What a true gent! Thank you all for a great experience and great quality goods too! We will be back!
June 2, 2025
Unprompted review
Reply from North West Timber Treatments - St Helens
What a fantastic review – thank you! We're so glad to hear the St Helens team and Peter M went above and beyond for you. We'll be sure to pass on your kind words. Looking forward to seeing you again soon!
Excellent fencing provided quickly and…
Excellent fencing provided quickly and with a smile. So good I did a repeat order for the front garden too!
April 28, 2025
Reply from North West Timber Treatments - St Helens
Thank you for the fantastic feedback! We're delighted to hear you were happy with the fencing and service - and even more that you came back for a repeat order! We really appreciate your support!
X 3 fence panels
Ordered after viewing the website, the staff were extremely helpful and informative. Telephone manner was prompt and polite. Delivered at my convenience due to work commitments, arrived on time and the driver set my order down, again, for my convenience. Excellent quality product, would highly recommend.
May 3, 2025
Reply from North West Timber Treatments - St Helens
Thank you for the fantastic review! We're so pleased to hear our team were helpful and polite throughout, and that delivery was arranged to suit your schedule. It's great to know the product quality met your expectations too — we really appreciate the recommendation!
Good customer service, delivery and fence panels
Delivery was prompt and the driver was helpful. The panels are the best and last the longest.
April 29, 2025
Reply from North West Timber Treatments - St Helens
Thanks for the great feedback! We're glad the delivery went smoothly and you're happy with the quality of the panels. We appreciate your support.
Reply from North West Timber Treatments - St Helens
Thanks so much for the great feedback! We're glad you found the service fantastic, the team friendly, and delivery speedy. Much appreciated!
Reply from North West Timber Treatments - St Helens
Thank you for the lovely feedback! We're glad you were pleased with the prompt delivery and quality of the fence panels. We look forward to helping you again in the future!
Reply from North West Timber Treatments - St Helens
Thank you for your great review! We're glad your delivery was on time and that you're happy with the quality of the fence. We appreciate your support and look forward to serving you again!
Reply from North West Timber Treatments - St Helens
Thank you for the great feedback! We're really pleased you found our staff helpful and our delivery service excellent. Great value is what we aim for—thanks for choosing us!
Perfect every time
Fencing delivered on time and for a great price. Will definitely be ordering again in the future. Especially since the rest of our fencing is starting to show it's age :)
March 20, 2025
Reply from North West Timber Treatments - St Helens
Thank you for the great review! We're glad to hear your fencing was delivered on time and at a great price. We’ll be ready to help when the rest of that fencing needs replacing — just give us a shout!
Reply from North West Timber Treatments - St Helens
Thanks for the 5 star review Neil, hope to see you in branch again very soon!
Very friendly people who are helpful…
Very friendly people who are helpful and give excellent service
March 24, 2025
Unprompted review
Reply from North West Timber Treatments - St Helens
Thank you for your kind words! We're delighted to hear that our team provided friendly and excellent service. We truly appreciate your support and look forward to helping you again!
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