North West Timber Treatments - Waterfoot Reviews 97

Have used NWT at Waterfoot several times and have always been pleased with the service and professionalism. I recently placed a small order with Matt who was brilliant. He was very obliging and his customer service was fantastic. He kept me up to date with my order every step of the way and really did go above and beyond. Can't rate him enough.

Big thankyou to Lee at the Rossendale depot, he went above and beyond to get my order sorted ahead of time. Very helpful bunch in general. Quality products and great service.

Called in the Waterfoot branch to check the availability of some wood for couple of shelves. Lee in the office directed me to Tony who found a lovely piece of wood just the measurements I’d requested and cut me 2 perfect pieces. They knew exactly what I was looking for and took no time to fill my requirements. On top of that I was pleasantly surprised at the reasonable price. Thanks, Lee, Keenan and Tony.

my dad always used the waterfoot branch and so when I needed some hardwood for a bench project I decided to use the same place, Keenan and Lee were both helpful and informative .

Great service, products and delivery from the Waterfoot Team (Tony, Lee and Keenan) yet again!

Excellent service by Steven and the team. Highly recommended

Just pop in to northwest timber in waterfoot all the staff in was so helpful took the timber to my car and to of staff in the yard all spoke to me and staff in the sales office was out standing will be going back there thank for the help

I’m a plasterer by trade and currently doing my own garden up so knowledge of timber and what I need is minimal. Lee and Keenan have been spot on and made my experience easy and pretty much guided me through with what I need. Highly recommend and will not hesitate to use again.

Tony (from the Waterfoot depot) delivered me 3 tonne bags of hardcore. Because there was a skip in the way, I thought he would have to just drop it in the vags on the street. However, he did a lot of angering around and managed to drop all three bags exactly where I needed them. Top guy, extremely helpful, saved me so much work.

Very knowledgeable advice will definitely use again for all our timber needs

I've used the Waterfoot branch many times now. The level of service is excellent and they've never let me down - last minute deliveries and even unloading the wood and carefully putting it round the back of the house when we've not been home. Fantastic service. Won't hesitate to use them again and again and always recommend them to others.

Fantastic service from the guys Lee and Keenan at Waterfoot…Fist time using them today and within and hour they had delivered my building supplies …Brilliant service
I will use them all the time now I’m in the area

Called in today at the Waterfoot branch with the intention of getting a few bits of wood for a job I'm doing. Left having had a price for some materials I'd just ordered with another firm smashed (I cancelled the order with the other firm and happily gave my money to NW timber). NW timber saved me a few hundred pounds and the delivery was made the same day. I did have some technical queries regarding some of the materials I was ordering, the chaps (think it was Lee and Keenan, sorry if I got your names wrong) were very knowledgeable but when they weren't 100% on one of my questions they made a few quick phone calls to people who could get me an answer. I have to say it was one of the best experiences I've had over the last few years. Polite, swift, knowledgeable service from people who do care and are happy to go over and above to get the customer the right product for their needs. I've been in the building trade for 30 years and I WILL be using them again, they'll be my first port of call and I can happily recommend them to anyone else. If you're thinking of getting some materials give them a call and see if they've got what you need, they sell a lot more than just timber.

Wow, what friendly helpful staff, been to lots of businesses over the years that are good but these guys go above and beyond, nothing is too much trouble for them, very knowledgeable about their products.
Thank you to Lee, Keenan and the team

Great quality products at a competative price, delivered on time. The delivery driver was very helpful to. I buy all my timber and building products from this supplier.

Lee and Keenan were very helpful with my order. Everything arrived in perfect order. The delivery man was also helpful. It's soo nice to know good old fashioned pride in their work still exists. Thank you NWTT

Great prices, good timber and good service. Will be back

Lee and Keenan at the Waterfoot depot always help out, the team all go above and beyond

Great service today from NWTT Waterfoot, dealt with Lee on the phone and ordering and James was very helpful showing us the stock with Keenan checking on the computer for us, couldn’t do enough for us, looking forward to the delivery on Tuesday 😀

Lee and Kennan at the Waterfoot branch were excellent. Fantastic products and super fast delivery would highly recommend!