NX Auto Transport Reviews 30

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I discovered NX after another shipper increased my price almost by double.NX gave me a price that they did not try to change later.I like that and that they send text updates for everything with track... See more

Rated 1 out of 5 stars

Went to site to get shipping quote for my car. I accepted the quote and provided my credit card number for the payment of shipping once transport company was confirmed. Never got a confirmati... See more

Rated 5 out of 5 stars

My experience with Nick and everyone at NX Auto Transport was EXCELLENT!!! It was my first time working with an auto transport company and I am totally impressed. I was given GREAT advice from a knowl... See more

Rated 5 out of 5 stars

I have shipped with these folks three time in the last two months now from one short shipment (100 mi) to two long shipments (667 mi). They're exceptionally friendly, helpful, and their carriers real... See more

Company details

  1. Vehicle Shipping Agent

Written by the company

We are the leader in car transport services that help you ship a car across the country or ship a car to another state, quickly, safely, and reliably. We offer open carrier car shipping and enclosed car transport. This includes specialized services like auction car shipping, long distance towing, classic car transport, flatbed car hauling, and even non-running vehicle transport.


Contact info

3.1

Average

TrustScore 3 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(30)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a well run business

I have shipped with these folks three time in the last two months now from one short shipment (100 mi) to two long shipments (667 mi). They're exceptionally friendly, helpful, and their carriers really try to help get your vehicle loaded and delivered on your desired timeline! Their shipping prices are excellent. Their carriers are very friendly. I've scheduled from very short notice to just less than a week with no problems in each instance.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

This was a good experience

This was a good experience! The Driver was very experienced and punctual on delivery and Mary Carabel and crew were always attentive and polite as well as informative...and the price was right!

March 1, 2024
Unprompted review
Rated 4 out of 5 stars

There were some glitches

There were some glitches, however they were not with the carrier but with CoPart. Mary was extremely helpful and kept me update on the situation

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Enclosed Transport

I recently purchased a car from an out-of-state dealership and I needed to transport my existing car to the dealership for trade-in as well as transport the car I purchased back to me. I chose National Express Auto Transport primarily based on their reviews, and I'm glad I did. Mary Carabal was my contact at National Express and she arranged for enclosed transport for both vehicles. It was door-to-door service, and Mary kept me apprised via text and email throughout the entire process. I will definitely use National Express again should the need arise.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fast and great auto transport company

Angie is a sweetheart and very good at her job. I came from using another company that I figured would be better because they were who appeared to be the largest one. But bigger does not mean better, just more expensive and without any kind of consideration for someone's situation. From the moment you call NX it is an entirely different ballgame. They pay attention, they follow up. Most importantly, they found me a truck to come get the car within two days. I was already waiting a week at the other place with not so much as a phone call.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

The Service was very fast

The Service was very fast, great rate was provided, and the staff kept me informed on any changes. We had a great communication from the start until the delivery of the vehicle. Thanks so much, I will definitely recommend you to others!

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable service and good communication

I have used NX transport a few times and each time has been great. I really appreciated Mary’s help coordinating with dispatch and the driver to make this shipment a success. It was especially convenient to be able to communicate via text message and email. Mary’s communication was clear and responsive. Thanks so much!

January 29, 2024
Unprompted review
NX Auto Transport logo

Reply from NX Auto Transport

Thanks Christopher, we really appreciate it! Mary is awesome and we're lucky to have her. Thanks for the review.

Show reviews in all languages. (30 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look