While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From the first time we met Alan we felt comfortable with him and his advice and knowledge was excellent. We explained what we were thinking of and he gave us multiple options to choose from explaining... See more

Rated 4 out of 5 stars

Alan was extremely supportive and efficient in helping my elderly parents set up their LPA’ recently. Very pleasant with a clear “plain English” communication style he made the whole process extremely... See more

Company replied

Rated 5 out of 5 stars

Alan met my wife and myself at lift door and immediately made us feel at ease. Alan is professional and knowledgeable, but spoke to us like an old friend, explaining best Will to suit our needs. N... See more

Rated 5 out of 5 stars

Jen gave me advice and helped me take out my life insurance and income protection policy. Jen was very efficient, informative and explained everything simply so that I understood what I was getting. B... See more

Company replied

Company details

  1. Estate Planning Attorney
  2. Trust Fund

Written by the company

nxtgen wills is a UK-based company specialising in modern, accessible will writing and estate planning solutions. We aim to simplify what can often feel daunting by offering tailored guidance and straightforward options to meet individual needs. Whether you’re drafting a will, setting up trusts, or planning inheritance, nxtgen wills ensure clarity and professionalism throughout. Our company is well-regarded on Trustpilot, boasting high ratings for its excellent customer service, user-friendly processes, and efficient execution of legal documents. Clients consistently praise our personalised approach and affordability, making us a trusted choice for will creation and estate planning. Learn more about their services at www.nxtgenwills.co.uk Wills / Will Writer / Estate Planner / Trusts / Lasting Powers of Attorney


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Alan!

From the first time we met Alan we felt comfortable with him and his advice and knowledge was excellent. We explained what we were thinking of and he gave us multiple options to choose from explaining the pros & cons of each policy which helped us make the right choice for what we actually required. I can't recommend Alan enough and he goes that extra mile to get the right policy to match your circumstances - excellent from start to finish!!

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

First will with ease, thanks to Jenn

Jenn was fantastic from start to finish. Very friendly, caring and helpful. With being our first will, we didn't know what to do or to expect and Jenn helped explain everything clearly for us to make the right decisions. Would highly recommend!

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and supportive

Alan was incredibly helpful, friendly and knowledgeable which made the whole process feel less daunting. He explained everything in detail so I felt confident and reassured. I’d highly recommend Alan.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

Alan was so helpful and knowledgeable…

Alan was so helpful and knowledgeable and made the whole process easier for my husband and I. I would highly recommend Alan as he explains everything in layman's terms making it a lot easier to understand and make decisions regarding what should be included.

June 26, 2025
Unprompted review
nxtgen wills logo

Reply from nxtgen wills

Thank you for your kind words, Bethan. You know where to find me if you need any additional advice. Thanks, Alan

Rated 5 out of 5 stars

Alan was very knowledgeable helpful and…

Alan was very knowledgeable helpful and friendly during our face to face visit, and he has continued to be helpful during our contact, any amendments were made very quickly. I would recommend to use when thinking of the future for your loved ones.

May 20, 2025
Unprompted review
nxtgen wills logo

Reply from nxtgen wills

Thank you, Kerry - it was a pleasure to help you, and I'm happy to provide any extra advice you may need. Thanks again, Alan

Rated 5 out of 5 stars

Professional Friendly Service

Through being signposted to Nxtgen Wills by a neighbour, my wife and I recently had our will and Trust sorted by Alan, who provided us with an excellent, very professional and friendly service. Alan is a very knowledgeable, approachable, and lovely person. He helped us through the whole process and explained everything in plain English.
We now have peace of mind knowing our Will and Trust are in place. We would highly recommend Alan and Nxtgen Wills as a whole.

June 29, 2025
Unprompted review
nxtgen wills logo

Reply from nxtgen wills

Thank you for this great review, I'm glad that the nxtgen team and I could help you with your will/trust. Thanks.

Rated 5 out of 5 stars

Excellent will writing

Alan was very approachable, clear and concise. We asked a lot of questions which didn’t phase Alan he answered them with confidence. The process was straightforward, we didn’t feel pressured to complete immediately. Pricing was clear from the onset a very transparent company. Would definitely recommend Alan of nxtgenwills.

May 16, 2025
Unprompted review
nxtgen wills logo

Reply from nxtgen wills

Thanks, Lorraine, for taking the time to write this review; it's greatly appreciated.

Rated 5 out of 5 stars

Will

Great service, no nonsense or additional upselling. Clear explanations on a complex issue. Would highly recommend

April 21, 2025
Unprompted review
nxtgen wills logo

Reply from nxtgen wills

Thank you, Louise - I'm happy I could help.

Rated 5 out of 5 stars

Nextgen Wills

Jenn was patient, friendly, informative and very helpful. She spent time getting to know us and figured out the best way she could be most helpful to our family, even reviewing our current protection which proved to be beneficial as we figured it wasn't enough to cover us.
Jenn helped protect our family with a variety of different products, this was done very efficiently and was explained in layman's terms so we could actually understand. Everything Jenn done was done professionally and promptly, We can now rest easy knowing we are all covered as a family. I would highly recommend Jenn for her services.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Jenn is definitely not just another will writer!

Jenn spent a great deal of time getting to know us, our background and reasons for making the decisions we were as part of our estate planning. She quickly responded to questions we asked by text and email and even spoke to us on the phone out of hours to ensure we were completely happy with the choices and wishes we were putting in place.

May 26, 2025
Unprompted review
Rated 5 out of 5 stars

A friendly, thorough and professional service

Jenn was fantastic at explaining and advising what should be in our wills. She explained legal terms in a way that was easy to understand and advised us on the best ways to ensure our estate is handled the way we would like it to be upon our death. Jenn completed all the paperwork quickly and we now have the peace of mind of knowing our wills have been done properly by a professional. We will definitely use Jenn again if we need to make any changes. Thank you!

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

We would highly recommend Jenn

We would highly recommend Jenn. She made myself and my husband feel really comfortable with our will writing. She gave us clear instructions and walked us through all options right throughout the process.

I have recommended her to so many friends and colleagues already!

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and Knowledgable Will Advice

The consultant Alan was very friendly, easy to talk to and very knowledgable. He gave me very good advice for setting up my will based on my circumstances.

The process was very easy and the paperwork was very well presented and very easy to understand.

I would highly recommend them to anyone wanting to set up a will, trust or LPA.

March 6, 2025
Unprompted review
nxtgen wills logo

Reply from nxtgen wills

Thank you for taking the time to write a lovely review, Darren - thank you

Rated 5 out of 5 stars

Excellent service

Alan was helpful throughout the whole process. He explained things very clearly. One thing l liked was that Alan wasn't pushy with his services. And everything was completed in just under two weeks.
I would certainly 100% recommend Alan.

March 25, 2025
Unprompted review
nxtgen wills logo

Reply from nxtgen wills

Thank you for your kind words, Christine.

Rated 5 out of 5 stars

Simple and painless

Jenn was incredibly helpful, guiding us through the process. She explained the importance of having a will and where things can go wrong if not done correctly. Jenn is very easy to talk to and she made an unpleasant yet necessary task simple and painless.

TL;DR, I needed a will. I met Jenn. Now I have a will.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Jenn came highly recommended to us and was fantastic from start to finish.
She answered all of our questions throughly and was very accommodating we would definitely recommend her services.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Expertise

I recently had the pleasure of working with Jenn from nxtgen wills to create a comprehensive will to protect my family and estate. Jenn was superb in every aspect of the process. She explained each step and the overall process in simple, understandable language, making it easy for me to follow along. Jenn was always punctual for our meetings, and nothing was ever too much trouble for her.

In addition to helping me, Jenn has also assisted several of our employees with their wills, ranging from basic to more in-depth needs. Her professionalism and dedication have been consistent throughout. I highly recommend Jenn and nxtgen wills for anyone in need of will planning services.

March 21, 2025
Unprompted review
nxtgen wills logo

Reply from nxtgen wills

Thank you so much for this Paul, I am delighted with your feedback and ulitmately how pleased you have been with my service for yourself and your staff. I will continue to assist you all.

Rated 5 out of 5 stars

Professional, personal and thorough service.

Jenn made this vital and what could be somewhat daunting task easy. She helped us through slowly, carefully and made sure we fully understood each step comfortably. We have already strongly recommended this great service and will continue to do so.

March 17, 2025
Unprompted review
nxtgen wills logo

Reply from nxtgen wills

Thank you so much for this wonderful review, it has been my pleasure meeting you both and to help get your plans in place.

Rated 5 out of 5 stars

Jenn was amazing

Jenn was amazing! We were doing our first wills and she talked us through the process and made it so easy and stress-free. Would definitely recommend!!

February 10, 2025
Unprompted review
nxtgen wills logo

Reply from nxtgen wills

Thank you so much for this review. I am so happy you found the whole process stress-free, it was a delight to meet you both

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look