NYGARD.com Reviews 

529
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

On Sunday, July 19, I entered the Nygard store at the Sunrise Centre in Kitchener. I was shocked to see that one of their sales associates was not wearing a face mask as mandated by law in the Regio... See more

Rated 1 out of 5 stars

This is a highly unethical company. We will never order from Nygard.com again. When we placed our order they promised not to email any spam or advertising to us. Ever since, we receive spam from them,... See more

Rated 2 out of 5 stars

To whom it concerns I visited Nygard Fashion Outlet on Donna Drive in Sudbury, Ontario, Canada on Friday, May 17, 2019. I toured the store looking for a white shirt, that is not the problem. There w... See more

Rated 1 out of 5 stars

North Vancouver store. Two employees. One customer in store. If I needed another size, I had to get it. If I asked if another size was available, I was told if I could not find it they did not hav... See more

1.5

Bad

TrustScore 1.5 out of 5

529 reviews

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1.5

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(529)

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Rated 5 out of 5 stars

Love your site

Love to shop on your site as I find exceptional sales and I love Tan Jay and Alia brands. Have told my friends about this site and I can usually find what I am looking for and always receive exceptional service as to how fast I receive my order - and always avoid shipping by sending it to the closest outlet store. Great Site.

August 27, 2013
Unprompted review
Rated 4 out of 5 stars

Customer service

What is great is that I can shop on line and have it delivered to an outlet which is in my area. It arrives quickly and I am able to try it on in the store before I accept it! Wonderful!

August 27, 2013
Unprompted review
Rated 5 out of 5 stars

Easy as 1-2-3

I found the selection very wide, excellent quality and very speedy service. The exchange was made at the store which made for immediate credit to my card card. I will definitely be ordering from this company again.

The only thing I don't do is FACEBOOK.... too many loop holes for privacy breaches.

August 27, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Service, Ease of webpage Viewing/Ordering, Efficient and well Run!

Love Nygard at the shops and on line. Being able to find clothing and how it fits in the shops, I am very comfortable placing my orders on line. Returning orders that are not what I expected, is very easy, by returning items to the closest shop.
Being treated so respectfully when an item is returned, keeps my loyalty with this
great business!
I love the professional, yet relaxed look, updated styles, colours and ease of care taken with Nygard Clothing.

August 27, 2013
Unprompted review
Rated 5 out of 5 stars

Shopping at NYGARD was easy and the quality of the merchandise is of "Top Quality".

I have shopped at NYGARD for many years now. I find their website easy to navigate and accurate in the images of the product. Placing an order is easy to do and is quickly filled. I usually receive my order within 4 days. It is well packaged and of good quality. I have only had to return an item once because it did not fit and that was easy to do. The refund was immediate.

I also receive regular updates on sales and promotions. I also find their sizing standard and I am not guessing.

August 27, 2013
Unprompted review
Rated 5 out of 5 stars

Website is much better now.

I was very frustrated with your old website but it seems to be working better now, which has made my online shopping experience much better. I like that I can send product to a store that I can't find in a store and not incur a shipping charge. Staff is stores are always helpful without being pushy.

August 27, 2013
Unprompted review
Rated 4 out of 5 stars

Good selection

With the many lines you have, there is always lots to choose from and getting the right size never seems to be a problem

August 27, 2013
Unprompted review
Rated 5 out of 5 stars

Quality , styles and prices that last for more than one season!!!

I have a nautical tee shirt with embroidery( not a painted design that looks cheap and gaudy) that is 10 - 15 years old, and still get asked where I bought it. Clothes are mostly washable and keep their shape and fresh look. Prices are reasonable compared to some of the fade designers prices. As I don't have the perfect body - I can find slacks and pants without having to alter them, and the sizes are consistent . Prefer elastic band pants to zipper front pants as the don't fit right and are uncomfortable.

July 22, 2013
Unprompted review
Rated 5 out of 5 stars

Easy to use, pleasure to shop

I know Nygard products fit me well and that makes it easy to shop online. The delivery is quick and whenever I have issues (not too often ) they have been resolved quickly. gGeat web site

July 5, 2013
Unprompted review
Rated 5 out of 5 stars

MY NYGARD STORE

I FIND THAT THE STAFF AT THE LETHBRIDGE PARK PLACE STORE ALWAYS GO ABOVE AND BEYOND TO HELP ME FIND MY ITEMS.LOVE SHOPPING AT THIS STORE. BUT I MUST SAY THAT SEARS USALLY HAS THE ITEMS ON FOR A BETTER DEAL WAY SOONER THAN THIS STORE DOES

June 30, 2013
Unprompted review
Rated 3 out of 5 stars

Need Help!

Buying on-line is easy at Nygard -- however returns are not as easy. Yes you can return it to any store, however tracking refunds has proved to be an effort.
We should receive automatic refund amounts at time in the store. Take lessons from Reitmans - they do an amazing job. To me the return to the store is just as good as having merchandise return to the warehouse - I had nothing that confirmed my return and the credit to my credit card took days!!!

June 28, 2013
Unprompted review
Rated 3 out of 5 stars

I have bought Nygard for years!!!

I have bought a lot of Nygard over the years and have always loved the uniqueness and affordability of their fashions.
I will admit though that I have become more and more dissappointed in the product.
The sizing seems to have changed; for instance my old size 14 jackets fit like a charm and the new size 14 jackets are smaller.
The quality has changed, they do not withstand cleaning as well and there seems to be less seam finishing and the buttons and beads come off easier.
I hate to try on clothes that is one of the main resons I loved Nygard, sizes were true and colors matched well. Sad to say, this is not the case anymore.
I have started buying elsewear.

June 24, 2013
Unprompted review
NYGARD.com logo

Reply from NYGARD.com

Hello Dawn,

Thank you for your feed back - Our Customers opinions mean a great deal to us, to ensure the next visit is a great one.

Depending on the style and fabric of the jacket, you may find yourself not always ordering the same size - Nygard.com offers a great 30 day exchange policy if you are not satisfied with the size you order.

Was there a specific style you are referring to? We would like to compare the difference between the new style and previous ones for you.

Please get back to us at your earliest convenience as we would like to be of more assistance - Talk to you soon!

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