National Zakat Foundation Reviews 14

There is no legitimate basis for the way they distribute Zakat.

Over the 3 years, I have submitted more than four applications, all of which were rejected, even though I meet all the eligibility requirements for Zakat.

I'm not sure if there is fraud involved, but I am certain that they are not distributing Zakat correctly; it's more akin to arbitrary distribution.
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Salaam to fellow Muslims and non Muslims!

I applied for help in November and we’re in December now.

2 weeks ago, I was stranded 69 miles away from home, I have no one, I am alone. My parents are very old and frail so I don’t expect any help from them, I do my best to help them. My circumstances changed due to an unforeseen reason in 2023. I lived on soup tins, special offer bread, and cheap noodle packs, didn’t put any claims in for anything. As I had the capacity and brains to budget in an extreme way with whatever savings I had at the time. As the years went on, my health both physically and mentally deteriorated and I tried to take my life. In 2025 I reached out for help through the job centre and started getting UC.

I had some questions and I kept asking them and they a year later did a review and cancelled my claim. I can show the reason, no issues with that but too much to go into here.

This started to take a massive negative toll on my mental health and physical health! I have been deemed unfit to work via doctors, and the dwp.

My local mosque turned me down for help and recommended I reached out to nzf!

I reached out to nzf as it was recommended by my local mosque to try and claim some help. Come November after countless sleepless and nights full of crying, I decided to apply and send all my stuff through to nzf. In the mean time I’ve had a court send me a fine for a car that’s in the garage from nov 2024, and hsbc my previous bank sent out debt collectors for a loan I took out in 2022. All this was included in my claim for a grant. Yet I’ve been denied. I reached out over a contact form that I’m stranded and need serious help to get home, got a reply 3 days later saying your claim can take 5 to 6 weeks.

To be honest I am totally and utterly disgusted and very disappointed to be turned down for help after the efforts and proof I’ve sent in that I am

1. Poor
2. In debt
3. Stranded whilst on my journey as my fuel gauge is damaged

Those three alone dictate according to our religion I should have been given some form of support.

I was approached by different walks of life whilst stranded as I couldn’t afford food nor drink whilst stranded. No one came to my aid. I was walking and found a few quid in loose change on floor and survived with that before some random white, English woman, took the time to ask what I was doing sat in my car at the side of her village. I explained what I’m going through and what’s happened, She then asked if I’d eaten. I said no, so she smiled and said I best be off.

She came back 4 hours later, holding a plate with foil on it, and said I’m so sorry dear, I presumed you are a muslim, so I made you a veg stir fry. I’m Guessing her grandson was with her, he handed me a bag with water bottles and an Envelope with £50 in it. She smiled when I opened it and I teared up. Started crying. As a grown man I’m not ashamed to admit to that.

She refused to give me her bank details and said I’m in a position to help someone that needs it, you pay it forward as and when you can. She said If you need anything else, she pointed at her house and said just knock on door and ask away. I hope you find your way home. She wasn’t a Muslim, she was catholic and said how would I rest knowing there’s a human 100 meters away from my house and is stranded with no means of getting home?

I am 41, and all my life since 11 - 12 years old, from the age of 18 I have paid zakaat at 6% because it’s all I could afford until 2023, that is when things spiralled out of control for me

I’ve always been taught to pay zakaat and to try paying a little extra chanda (charity for mosque projects or money for poor)

religiously I have donated. There’s been times where’s I’ve put wads of notes into buckets for palastine, Syria and so on. Because I was able to and I figured I was very fortunate enough not to miss what I put in those buckets!

This rut I am stuck in will not last forever and I know it’s a test and maybe I’m being broken down to be rebuilt stronger for the future for whatever plan god has for me. But I’ll make one thing clear! I WILL NOT DONATE TO ANY ISLAMIC charity’s ever again! Nzf and my local mosque are to blame for this but why should I donate to an obsolete system when it doesn’t help me when I’m in need?

All these videos you’ve got on tic toc and your other socials, absolute waste of time.

I wish I’d have checked sooner on here before I applied because I had many sleepless nights putting my hand out in good faith thinking I’d get help.

Don’t worry about me, I’ll be fine, still alive and kicking since 2023 when all this started, and I refuse to let something like this get me down. My sincere apologies for pouring my heart out on here but I feel like everyone should know what to expect from the NZF!

Kind regards,

Ahmed K

(Ps) no doubt you’ve read this, if you can please delete my IDs and bank statement or any other information you have on me because I withdraw consent for you to retain any of my data.

Please can someone help this organisation is giving money out random to anyone there don't have a telephone number were you can speak to a member why they gave the money, please don't give them any donation send it aboard we're poor people will be able to eat and clothe with your money

Hi anyone reading this charity is a scam twice in 2 years I've tried to get help unfortunately there's some charity organisations that are a front a scam they don't provide the help required the last time I filled my details two days after till know I get calls spam so this company I believe selling people personally details the only reason I say that is I had a call the other day and the guy on the phone said we can help clear you debt in sounded like he was from India it's funny that this charity is the only one I've told I'm in financial distress at this moment in time something doesn't make sense I will eventually expose this front organisation.

Not good organization in Canada

I suggest to evey muslim is having issues , or been refused for eligibility, or any reason to write a honest review with their application reference. So that loads of billions will be exposed where it really goes . I have met thousands of unhappy service users .

And as been wrote down yes all tax , immigration, details etc should be explained to whom is collected & handled .

Transparency is required not answering people queries with green and 5 stars in trust pilot like accounts down in green

I've paid Zakat to NZF many times, but a change in my circumstances left me in need of financial help. Having completed all the relevant paperwork including income and expenditure, I was placed on the waiting list in early Spring 2024. I was told via email that processing it may take 'up to two months' due to 'overwhelming need'. Every couple of months, I recieved a generic and automatic email saying that my 'place in the queue is safe' and that 'due to overwhelming need', I'd need to be patient. I've emailed them a few times since but have recieved no reply. Where did my voluntary contributions go and who benefitted from all my years of giving zakat through NZF? What happens to all the highly sensitive personal information NZF asks for on the initial sift - how safe is it under GDPR? The team demonstrate such poor communication and organisational skills that I am starting to wonder if this is some kind of scam.

Jazak Allah khairan for helping me when I needed it. As a revert Muslim I am very grateful and when things get better I will give back to you guys.

My experience was great, things went relatively smooth. Procedure was straight forward. I highly recommend.

This charity helped me when I was in need. The process was simple and although it took about a month I understood that I needed to be patient, as many people had applied before me. I am not sure why people are writing such negative comments. Take my word for it, they do help. May Allah bless this charity.

I applied waited 8-9 months said you on waiting list you on waiting list then after 9 months ask for documents sent passport family passport children passport bank statements council tax in end said we can’t pay you as you have bank transfer to your other account. I closed other account which I had as I transferred 10 20 pound to other account made last payment to one bill and closed account they didn’t pay me because of small transfer . They people lie take your documents and don’t know what they do to them unsafe company don’t apply with them liars

I applied for help as recommended by my doctor and Allhamdolillah the National Zakat Foundation was fast, efficient and provided a speedy response. I dont know why there is just one review but seriously I didntt know about this company and was going through alot of stress and problems and they have helped so much I cannot thank them enough. NZF has taken off alot of burden from my shoulders and I will be recommending them to people I know are in severe need. Thank you so much for all your help.

First time I applied before two years . Waited ages to get help as vouchers .
This year I applied for help , maybe since
7th January or 7th February
Till the moment the got back with nothing
Applied before Ramadan to get help in this month until the moment nothing
I swear by Allah since half of Ramadan I bought nothing to eat collect just from some surplus apps .
Don't give your money they don't reach right people
Every seventh of the next month they send an update you application is saved
Waiting the moment my ARC be expired as I'm asylum seeker