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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers were dissatisfied with the products they received, often finding them to be of poor quality or not as described. People frequently reported issues with orders, such as receiving incorrect items, damaged goods due to inadequate packaging, or products that simply did not work as advertised. Some people were dissatisfied with the product's quality, noting that items like razors stopped working quickly or that devices were shoddily put together. Conversely, a small portion of people felt that the company offered a good range of products and had a solid overall experience, with some finding items like jumpers to be soft and well-fitting, or insoles providing long-lasting comfort.

What people talk about most

Product

Reviewers express widespread disappointment with product quality. Many customers report receiving items that... See more

Quality

Reviewers highlight negative aspects of quality. Many customers report that products are shoddily put... See more

Order

Customers consistently note negative experiences with order. Many reviewers express dissatisfaction, with... See more

Based on these reviews

Rated 1 out of 5 stars

Bought a little travel USB-chargeble man’s razor arrived 19 January 2026, which stopped working after less than 5 weeks. Shame was quite handy but clearly very shoddily put together. No obvious mechan... See more

Rated 1 out of 5 stars

I bought a "4tb external SSD" and immediately bench tested when it arrived. Total 7gb available, total size 300gb but unavailable. Returns email bounces back. No response to phone message. Requested... See more

Rated 1 out of 5 stars

Terrible experience. Shipping took longer than expected and when the goods finally arrived they were damaged. Returns email address is fake and still no response about refunding my purchase through th... See more


Company details

  1. Lighting Store
  2. General Store

Written by the company

Nzmartys is a modern lifestyle store offering curated essentials designed to elevate your everyday.


Contact info

1.8

Poor

TrustScore 2 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

SCAMMERS !!!!

SCAMMERS !!!!! DONOT BUY FROM THEM. They cancelled my order after I paid online saying that my money would be refunded within 10days - and still waiting

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy from them

Don't buy from them. I wish I had read the reviews before I purchased, but did not realise they were not a NZ company. They are in Romania. My seniors watch came from China, & does not work properly. Their Return Policy page is a scam. They do not reply to the info@ emails and the returns@ email "does not exist" according to the emails that have bounced back to me. The postage to return to Romania is high and the Refund Policy page says that you must not return anything without prior approval. I am now out of pocket.

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy from them

Don't buy from them, Wish I read the reviews first, I bought from them thinking I was buying from a nz company, but they operate from china, the product did arrive 8 days later, but it's cheap quality definitely not worth the money I paid.

February 24, 2026
Unprompted review
Rated 1 out of 5 stars

Reversing camera was rubbish and I…

Reversing camera was rubbish and I couldn’t get it to Bluetooth to phone to view image as advertised. Had to download an app and still couldn’t get it working.
Very cheap and nasty product for price.
Wish I had read reviews first as would never have bought this product from this company

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Good range of products and overall…

Good range of products and overall solid experience. The jumper I bought was soft and fit well, but it took an extra couple of days to arrive. Apart from that, I’m happy with the purchase, I got a mini camera at a resonable price, but don't expect the world.

January 25, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t trust this company

The bird feeder I purchased arrived damaged, as it was not packaged well. Just chucked in a box with no filler to keep from moving within the box. MY BIGGEST bugbear is nzmartys two email options came back as “address not found”!

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

Your company could improve by not advertising as a NZ company as this is misleading and very dishonest …and i shall be contacting the NZ authorities

Your company could improve by not advertising as a NZ company when infact your a chinese company. I only ordered my item as I believed i was buying in locally in NZ as it was required urgently. To now find i have to wait on its arrival from China. I am reporting your company to the NZ authorities first thing tomorrow. This is against NZ laws.
I may as well of gone to Wish or Temu..instead of a false NZ company operating out of China

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

barly fuctioning product arrived

COMPANY NOT TRUST WORTHY i bought a bunion device it firstly did not look like the picture. i am an engineer i carfuly chose off the picture and the one that arrived as i would not have bought this one is not designed well. is not strong enough to even feel i am wearing it! i cant adjust it the adjustment knob on my foot i have to take it off and turn it then is so coarse one click on the adjuster is 5mm so only realy 3 clicks in total loose to max. The device just bends any way the one that arrived is much larger than the one in the image and designed differently and also the straps to short hardly reach around my foot and i am a us size9 so not big. ive modifyed it to eve get it to apply some pressure.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam site

I bought a "4tb external SSD" and immediately bench tested when it arrived. Total 7gb available, total size 300gb but unavailable. Returns email bounces back. No response to phone message. Requested chargeback from my CC provider.

Do not trust this supplier for anything

January 2, 2026
Unprompted review
Rated 3 out of 5 stars

After purchasing a Game Boy 265s

After purchasing a Game Boy 265s, I read the reviews for Nzmartys. I went into freak mode thinking they were a scam as based in Romania. I emailed Nzmartys twice with no response. I thought I had been scammed. I was able to track the product and noted it came from China. The product arrived in NZ 11 days from order date which is good for this time of year. Also the product I ordered appears legit and is all wrapped up under the Xmas tree. Other than the non-response via email from Nzmartys things went to plan.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

Warning

Warning , Do not deal with this Company.
Scammers .
NZMarty you are a piece of shit , This place should be banned . Not a NZ company, should not be using .co.nz
Did not receive what I ordered , no Communication, return process or refund .
Look out

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

No customer support

No customer support. Not sure why it is an NZ email address if everything comes from China. Tried to contact regarding my parcel, no one to talk to. Better ordering from SHEIN or Temu.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Buy straight from Temu instead

I ordered 3 items and they are substandard and my guess everything is from Temu and at way inflated prices.
I have asked to return everything and it will be interesting to see their response

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Incorrect item, no customer support

I ordered from the nzmartys website kinseology face tape in beige. What arrived after almost 2weeks is kinesology Russian support tape for knee and shoulder pain. Item. Item code completely different.
Would I encourage others to purchase from this website, no I wouldn’t. One very dissatisfied customer.

December 10, 2025
Unprompted review

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