Overstock.com Reviews 4

TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

4 reviews

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Rated 2 out of 5 stars

Nope.

Yes, they have a great selection but be careful. The picture may not represent what you receive. Open the shipment immediately and inspect it. Return window is not long.
Complete disappointment. First and last time ordering with overstock.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Redecorating Choose Your Own Adventure

I have had a blast redecorating my home, largely due to o.co (overstock.com). Their pictures are so clear compared to other websites. My curtains looked even better in person, and my comforter set is perfect. It's like a choose your own adventure on their website. Their suggestions are spot on. 5 Stars always!

October 14, 2021
Unprompted review
Rated 1 out of 5 stars

Overstock.com

Overstock.com. DON'T SHOP AT OVERSTOCK DOT COM!!! They scammed me!
I ordered a queen bed and within less than an hour, I requested an online cancellation ( which was available at the time). One second after I click cancel order, they changed the status of the order to Processing. I contacted customer service support and explained the issue, they said that they couldn’t cancelled it because the order was already on the processing status (warehouse).
It didn’t make sense that you can not cancel an order within less than an hour for an overstock website error. The reason for cancellation was that the photo of the item didn’t represent it correctly and Items were not correctly described online. I noticed this, after I read the reviews from the customers that bought previously the item.

I keep contacting them for cancellation, they really have very poor customer service support. After more than 15 calls, one of the representatives at overstock told me that even that the Items weren’t shipped and won’t be shipped until later time the reason they couldn’t cancel is that the seller partner do not accept cancellations at anytime. Even when the cancellation of the item is a result of an Overstock.com error in the item description.
This is clear that they are trying to defraud people.
I ordered the cancellation within a reasonable timeframe (less than an hour after the order was put in place), in order to prevent shipment. They told me that I need to receive the item and later try to return it, which will result in excessive shipping charges into my credit card.
Bottom line, overstock.com are scammers! Trying to defraud clients with tricks. Go away from their website. I love to buy online, but never never will buy from overstock.com.

October 8, 2018
Unprompted review

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