OhPark Airport Parking Reviews 4,248

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Every time that I fly out of Columbus and need to park my car, I use OHPark. I have learned, especially now with COVID and a decreased number of flights, to just call when I get back so that they know... See more

Rated 5 out of 5 stars

We were given exceptional customer service after we ran into a problem with being double charged. It was truly our mistake by scanning 2 different loyalty cards accidentally. I called Rudy and he cred... See more

Rated 5 out of 5 stars

We were treated with much assistance and care in arranging for leaving our vehicle for two short periods of time and our daughter and husband picking up and then delivering it back for us when we ret... See more

Rated 4 out of 5 stars

Great place to park n fly but upon arrival at the parking lot, I always tend to have issues at the exit gate scanner. I hope the exit scanner issues get resolved because it seems to be the only downsi... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

The Thrifty Place to Park at Port Columbus International Airport


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I was under the impression if we…

I was under the impression if we selected valet that we would be picked up to and from the terminal. We were only able to valet when arriving at oh park. When returning to airport we were told to use the shuttle to return to our car. Will not be using again. Much cheaper to use a lot.

March 15, 2020
Unprompted review
Rated 5 out of 5 stars

Just Great!

They Just do Great! Easy and like they get in and go to airport. No taking luggage out till you get to airport.

March 15, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

From the phone call for the reservation, the smooth efficient airport drop, to the van pickup at my return.. Things worked very well. My car was warmed up and ready to go on a cold, snowy night. A very friendly, courteous staff! See you again soon.

March 15, 2020
Unprompted review
Rated 5 out of 5 stars

This trip and parking was absolutely…

This trip and parking was absolutely flawless. I was picked up in expected time , The driver was extremely helpful and knowledgeable! The car was ready and waiting for me. It was a EZ checkout and I was on my way. Absolutely flawless. THANKS OhPark !!! John C.

March 15, 2020
Unprompted review
Rated 5 out of 5 stars

I've used OhPark for years

I've used OhPark for years. I tend to use Self Park. It's always a great experience, and my most recent use this trip was no exception. Thank you for consistent service and value...though if you could help me get back into my account, that would be great - no response so far to my e-mail inquiries, and I had several free days in my account before I suddenly couldn't get in.

March 14, 2020
Unprompted review
Rated 2 out of 5 stars

Cant ever seem to get the old cards…

Cant ever seem to get the old cards removed from my account, no matter how expired they are. Have to go in every time to pay. Also, they parked my very clean, straight from the car wash the day before somewhere that it was covered in bird droppings. I just wish someone else provided the valet services except for the airport!

March 14, 2020
Unprompted review
Rated 5 out of 5 stars

Because it was raining when I left

Because it was raining when I left, they let me drive right up next to the doors of the bus and spend limited time in the bad weather. That was very helpful.

March 14, 2020
Unprompted review
Rated 5 out of 5 stars

We were treated with much assistance…

We were treated with much assistance and care in arranging for leaving our vehicle for two short periods of time and our daughter and husband picking up and then delivering it back for us when we returned 16 days later. We were treated with respect also when our return flight was delayed and we arrived back in columbus 3 1/2
hours later than expected. You are fine folks.

March 14, 2020
Unprompted review
Rated 5 out of 5 stars

My parking experience is always good

My parking experience is always good. Most of the time I get fantastic valet people who are courteous and friendly. Using the App when I land, my vehicle is always there. Such a great help. My only complaint would be that sometimes I have to wait 10 minutes for the shuttle. Now 10 minutes may not see long, but if it is below 35 and windy........All in all I enjoy OHPARK.

March 14, 2020
Unprompted review
Rated 1 out of 5 stars

I am very unhappy with both the lack of…

I am very unhappy with both the lack of service I paid for and for the lack of resolution for the matter. I prepaid for the parking and to have my car to have an interior detailing. The only reason I parked here was to get the detailing done. That did not happen at all. I then when into the office to get a refund and was told they would refund the cost of the detailing but it would take five days for it to hit my credit card. I feel I should get a FULL REFUND for your lack of service. If this is not resolved to my satisfaction I will never use you again!!!!
Shane

March 13, 2020
Unprompted review
Rated 4 out of 5 stars

We park at OhPark every time we travel…

We park at OhPark every time we travel because of it's convenience. I would be happy to give them 5 stars however the last 3 times I tried to use a coupon or groupon the discount is not applied when we try to pick up our car and we have to go back in to get them to change it before the gate will open. Not a huge deal but after traveling all day it and it happening multiple times it gets old. I will still continue to park there, just make sure if you are trying to use a coupon it is applied when dropping off or to your valet when he gets in the car and that the valet takes a copy of the coupon with him.

March 12, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look