Initially I trusted this site, and then later once I wasn't able to locate my items with the tracking they provided I thought maybe I got duped. I gave up and just assumed they weren't showing up, e... See more
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See what reviewers are saying
Just wanted to say oak bay gift delivered what was promised. Yes it took 2 months to receive desired items but finally received it and product was pretty nice. Thank you guys for pulling through an... See more
After ordering and reading these reviews I was a bit concerned but my experience is definitely at odds with the reviews. Other than the shipping delays (which by the way are happening with even so... See more
I should have read reviews before ordering from this company. Website said shipping within 48-72 hours, I've been waiting 3 weeks. I finally got a tracking number only to find out its in CHINA! Webs... See more
This has been the worst place i have…
This has been the worst place i have ever dealt with...I have been given the run around and takes forever to respond...DO NOT BUY FROM THIS STORE!! BEWARE!!
November 23, 2020
Unprompted review
This company is the worst
This company is the worst! They tell you 10-15 days over and over but you end up waiting 2-3 months. Ordered on 9/15 and still haven't gotten my order! It took them over a month to send tracking info and once they finally did, told me to wait another 10-15 days because it's on the way to NY. Another 10-15 days has passed, product is still in China!
Customer service was very responsive at first, then they stopped replying. Asked for a full refund twice and nothing yet because "it's on the way"
Buyer beware!
November 12, 2020
Unprompted review
Company is a scam !!
Company is a scam !!! order baby sleeper with name on it 2 months ago never received person that answering emails said it was shipped, I never received tracking number emailed again they said they was gonna check on it , DO NOT ORDER COMPANY IS A SCAM !!!!!!!!!!!!!
November 9, 2020
Unprompted review
Not Good! No boots yet! 2 months ago!
I ordered a pair of work boots. Steel toe, Black. The order was places on April 23, 2020. It's now June 12th 2020. I have not received the boots yet! I sent a message to Ryder. He responded by saying "my order was almost to New York. Can I wait another 7-10 days?" this is not good. I'm hoping my bank will understand!
OK..I did get my boots finally!
June 13, 2020
Unprompted review
This company is Fraud
This company is Fraud. DO NOT ORDER WASTING YOUR MONEY AND TIME
June 10, 2020
Unprompted review
!!!!!BEWARE OF SCAMMERS!!!!!!!
!!!!!BEWARE OF SCAMMERS!!!!!!!! ORDERED SHOES ON MARCH 21ST, RECEIVED AN E-MAIL ON APRIL 12, 2020 ASKING TO WRITE A REVIEW OF MY SHOES ORDER AND PRODUCTS...SHOES NEVER ARRIVED. E-MAILED OAK BAY ONLINE STORE AND GAVE THIS RESPONSE: HE GAVE A WHOLE BUNCH OF EXCUSES--
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FIRST RESPONSE: I am sorry for it.
I just tracked your shipping info, which shows on the way to New York, it usually takes longer than other places.
Can you wait for 7-10 days?
Thank you
Frank
2ND RESPONSE: WHEN I TOLD HIM MY ADDRESS IS NOT NEW YORK:
Yes,i know you live in California,it will eventually arrives at your home.
-THIS STORE IS A SCAM AND SHOULD BE TAKEN DOWN AND REPORTED!!!
April 13, 2020
Unprompted review
Do Not Buy From Oak Bay Online!
Hands down, the worst expirience I've ever had speaking with a company, EVER. My exchange requests were consistantly ignored. My refund requests were consistantly ignored. The support team consistantly ignores you because they have your money and don't care about you. Their products are subpar and poorly made as well as falsly advertised. Unfortunately I was ignored to such an extent that I had to go over their heads and report them directly to Shopify who have expressed their extreme displeasure with Oak Bay Online's dispicable customer service. I doubt their site will remain up much longer. You can buy all their products on other sites and Amazon.com who have PROPER customer support. Happy shopping!
September 13, 2019
Unprompted review
The product is nice!
May 14, 2019
Unprompted review
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