While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Underwear Store

Written by the company

Oakdorn creates everyday essentials made from natural, responsibly sourced materials. We focus on natural cotton, thoughtful design, and clean production standards, choosing simplicity and quality over shortcuts and synthetic blends. Our goal is to offer products that feel better to wear, last longer, and align with how the body naturally functions. Designed with care, made to be worn every day.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 37% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM DON'T BUY

I ordered large and received 5xl. They shipped from China and took almost a month to arrive. The quality is terrible. They are made of thin cheap materials. I asked for a refund and they ignored me.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Oakdorn boxer scam

Not at all as advertised. Arrived today after almost a month since ordered.

Cheap fabric, poor quality, and not nearly worth what I paid for ….very disappointed in the quality of this and to add to that had to wait almost a month before receiving the product. Multiple emails were sent by me to the vendor to inquire where it was and when it would arrive, I feel like this is just a big scam.Do not buy this product. Any positive reviews here likely from scammers. I would be happy to return these and get my money back. I paid a lot more than these were worth.

One star is being very generous in my opinion.

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

Not at all as advertised

Not at all as advertised. The quality of materials and construction is absolute garbage. It took 3 weeks to arrive directly from China and smells and feels like trash.

April 8, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. SIMPLE AS THAT. THIS COMPANY IS A SCAM, YOU WILL NOT RECEIVE THE PRODUCT YOU ORDERED.

If you receive anything it will be some sketchy version of what they say it is. “Customer service” will keep blaming delays on their “carrier partners”.

This means nothing. They do not send a real tracking number to a third party carrier just a tracking number that links back to their own website where it says it’s “on its way”

AGAIN FULL SCAM WILL BE REPORTING TO SHOPIFY,FACEBOOK,INSTAGRAM ETC

March 23, 2026
Unprompted review
Rated 1 out of 5 stars

Smell like burnt plastic

Drop shipped from CN, shipping takes 3 weeks. Once in hand, I could see the fabric is a cheap (not soft) thin cotton. The kicker was the terrible plastic smell. Even after a wash, these things smelled like strong plastic off-gassing odors. Immediately went in the trash…

March 14, 2026
Unprompted review
Oakdorn logo

Reply from Oakdorn

Hi Jake,

I’m Adrian, the founder of Oakdorn. I’m really sorry to hear this was your experience.

What you described is not the standard we want to deliver, especially around the smell, fabric feel, and the time it took to arrive. I completely understand why you were disappointed.

If you're open to it, please send us your order number or email us at info@oakdorn.com so we can look up your order and make this right for you directly.

Adrian
Founder, Oakdorn

Rated 1 out of 5 stars

Expensive for what they are and false advertising

Boxers are ok but nothing particularly great. You can get better at pretty much any known retailer for cheaper and much quicker.

Takes weeks to arrive which suggests that while they suggest they focus on sustainable materials, sustainability in general is likely not a focus as it suggests they are being imported from quite far away (tracking was international import and didn’t arrive for 2 weeks into the country)

They also are advertising falsely online and on social media. Regularly on social media it said last day of sale but even now they are still on sale. Appears to permanently be on sale. The sale said they sold out in 48 hours previously saying final days but have been on sale as winter sale and now they just simply updated it to say spring sale so I don’t think it ever ends. Their stock also always says low on stock to make you think it is very popular but never appears to change.

I would just buy from a normal high street store

March 25, 2026
Unprompted review
Oakdorn logo

Reply from Oakdorn

Thank you for sharing your experience, Lewis. We appreciate honest feedback.

On shipping: we do ship internationally and list our estimated delivery times on the website. We know that's longer than buying locally, and that's a fair tradeoff for customers to consider.

On promotions and stock: we run seasonal sales that sometimes roll over throughout the year, and we use stock indicators based on inventory activity. We understand how that can come across, and your feedback is genuinely noted. We'd rather earn trust through the product than through urgency tactics.

If there's anything we can do to improve your experience, feel free to reach out at info@oakdorn.com.

Oakdorn

Rated 5 out of 5 stars

I absolutely love the product!

I absolutely love the product offered by Oakdorn! It's great for everyday use and I sometimes forget I'm even wearing underwear! Feels like you're going full commando. Will definitely be purchasing more because store-bought underwear just aren't comfortable anymore.

February 25, 2026
Unprompted review
Oakdorn logo

Reply from Oakdorn

Benjamin, thank you so much for this! "Feels like going commando" is honestly the best way to put it, and we couldn't have said it better ourselves. Really glad to have you in the Oakdorn community. Looking forward to your next order!

Rated 1 out of 5 stars

Not 100% cotton like stated. SCAM.

Not 100% cotton like stated. Made in china cheap crap. NO REFUNDS.

AVOID.

February 16, 2026
Unprompted review
Oakdorn logo

Reply from Oakdorn

Hi Emanuele,

This is Adrian, the founder of Oakdorn. I'm personally stepping in because your experience matters to me.

First, I want to let you know that I've already processed a full refund of CHF 134.00 for your order. No need to return anything, no questions asked.

I also want to address what you mentioned. Our boxers are made from 100% cotton. The only non-cotton element is the elastic core inside the waistband, which is fully wrapped in cotton so nothing synthetic touches your skin. This is noted on our product page under Material & Care. We take our product claims seriously and would never misrepresent what we sell.

Regarding refunds, we actually reached out to you via email with a resolution offer before this review was posted, and we hadn't heard back yet. We absolutely stand behind our products, and as you can see, we've now gone ahead and refunded your order in full.

Oakdorn is a small business, and we put a lot of care into what we do. Reviews like this have a real impact on us long-term, so I'd love the chance to make this right.

If you have a moment, please reach out to me directly at info@oakdorn.com. I'd genuinely like to hear what it would take to turn this into a better experience for you.

Best,
Adrian
Founder, Oakdorn

Rated 5 out of 5 stars

I was skeptical but when they arrived…

I was skeptical but when they arrived in good time and were really good quality it changed my mind and would definitely recommend

January 24, 2026
Unprompted review
Oakdorn logo

Reply from Oakdorn

Thank you for taking the time to share your experience, Cameron.

I'm really glad to hear the boxers arrived on time and that the quality spoke for itself. That's exactly the experience we want every customer to have.

If you ever have questions or feedback, feel free to reach out. We're always listening.

Adrian, Founder of Oakdorn

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look