Oak Furnitureland USA Reviews 

894
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Bought two furniture sets from this company, totaling thousands of dollars (US). The office set is fine (handles are shaped recesses within the wood) But on the bedroom set, the handles are... See more

Rated 4 out of 5 stars

Good quality for the money, though the mystery hardwood in the Cranbrook bookcases was knotty. Oak top on the Cottage sideboard did not look like any oak I've seen in the U.S. Bear in mind, the furn... See more

Rated 1 out of 5 stars

I spoke to Brandon on Sunday, Oct. 14 to place an order for Bevel Natural Solid Oak Glass Front Hutch which was supposed to arrive FULLY assembled with white glove option. The delivery men who were e... See more

Rated 5 out of 5 stars

We purchased a TV console, sideboard, and entry table. The quality on them is beautiful. My husband works in the construction industry and is very particular about only buying nice quality, 100% har... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Information provided by various external sources

At Oak Furnitureland, we specialize in selling fantastic quality hardwood furniture at unbeatable prices. But how do we do it? In a nutshell: we cut out the middleman and always keep costs to a minimum and pass the savings onto you! Oak Furnitureland offer the largest collection of unique, solid hardwood furniture for every style and room in your home


Contact info

2.7

Poor

TrustScore 2.5 out of 5

894 reviews

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2.7

All reviews

(894)

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Rated 5 out of 5 stars

I'm waiting for my furniture

I'm waiting for my furniture, which is another three weeks out, but the staff has been excellent so far. The website was easy, ordering was a breeze, and they actually CALLED me the next day to make sure all went well! I can't wait for my new bed!

October 22, 2018
Unprompted review
Rated 5 out of 5 stars

When I called and spoke with Brandon…

When I called and spoke with Brandon Boustred, he was the most helpful employee i have reached to help me deal with not as of yet receiving my furniture from you.
Brandon Boustred went above and beyond any expectations and was also very kind and considerate throughout the transaction as well.
It would definitely be in your companies best interest to have more employees like him.

The only problem is, I STILL HAVENT RECEIVED MY ORDER! PLEASE CAN SOMEONE HELP!!!!!!!

October 21, 2018
Unprompted review
Rated 5 out of 5 stars

Thank you Luke from Chester

Luke from Chester branch was very friendly, put me at ease as I needed to make my mind up about 2 items.
Informitive about the products & the delivery (free & paid).
Put a smile on my face
Would definatley recomend being served by Luke
Thank you Luke

October 20, 2018
Unprompted review
Rated 5 out of 5 stars

I purchased a sofa table made from…

I purchased a sofa table made from Mango Wood. Truthfully, I had no idea such a "wood" existed, nor did I know how sturdy it would be. I was more than pleasantly surprised when I got the table and it was so heavy and more than sturdy. Not only that, it's a beautiful piece of furniture that goes very well with any other wood as far as similarities in color. I just purchased a lamp table made from the same wood and cannot wait to receive it. The Mango Wood is much cheaper than Oak but just as nice and even more sturdy. I would recommend it for any purchase.

October 20, 2018
Unprompted review
Rated 1 out of 5 stars

I spoke to Brandon on Sunday

I spoke to Brandon on Sunday, Oct. 14 to place an order for Bevel Natural Solid Oak Glass Front Hutch which was supposed to arrive FULLY assembled with white glove option. The delivery men who were extremely nice said that the white glove treatment was never approved by OakFurnitureland and therefore could NOt Assemble it! I tried to call the number (UK) that was used on Sunday but call could not go through!! This delivery has been rescheduled for another day—however if I am not contacted re this matter I am canceling this order and reporting you!!

October 18, 2018
Unprompted review
Rated 3 out of 5 stars

I haven't received my order yet but…

I haven't received my order yet but have talked to Sheldon a few times about not receiving my lamp tables. It has been a month since I ordered them, so Sheldon has reordered them he has been very friendly and helpful. Hopefully the tables will be here soon. Theresa Z

October 18, 2018
Unprompted review
Rated 5 out of 5 stars

Happy first purchase, made second two days after delivery.

i am usually cautious about buying from a company i saw on line. But we liked the sideboard and bookcase we saw so bought them.They advised the date and time of delivery. we liked them so much that two days later we called and ordered a dining table and six chairs. they will arrive shortly.

October 18, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Rachel Dodds served us in the Arnison Centre Durham Branch.
She was very helpful, knowledgable, approachable, and dealt with our questions efficiently.
Having already purchased from oak furniture land previously, we know the furniture is of very good quality.
I would definitely use the Durham branch again.

October 14, 2018
Unprompted review
Rated 1 out of 5 stars

Unacceptable customer service

I ordered a dining table which came down in price by almost $400.00 by the time it was delivered. They would not honor the price reduction and granted no match in price. Also, the hardware to assemble the table legs was incomplete and told me to go to home depot to get bolts! Unacceptable customer service....will never order from them again and do not recommend this company.

October 13, 2018
Unprompted review

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