OAKO DENMARK Reviews 

97
•
TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

EDIT: Albeit slow, customer support was at the end helpful and managed to get my package delivered (after being returned by UPS for whatever reason and re-sent). The product that arrived was good... See more

Rated 1 out of 5 stars

Possible the worst customer service ever. I made a simple order for a chair and they kept moving the delivery date. It took 3 months to receive the chair. The chair itself has a comfortable seat, but... See more

Company replied

Rated 4 out of 5 stars

The desk was delivered quite fast, only 3 weeks after ordering. Upon arrival, I noticed some damage to the package of the desk, and indeed, the desk itself was also damaged. After a few e-mails, which... See more

Company replied

Rated 4 out of 5 stars

For a 1000+ € desk, I'd expect some pre-drilled holes and a better finnish regarding the wood. The electronics feel cheap and the overall sturdinness left a bit to be desired. Otherwise it looks... See more

Company replied

Company details

  1. Furniture Store
  2. also in
  3. Furniture Maker

Written by the company

OAKO Denmark ApS is a Danish furniture brand that designs and sells high-end electric height adjustable desks with surfaces made from the oak tree. Each of the OAKO’s desks is calculated to be durable, comfortable and healthier for intense workloads. Our desks are an amazing combination of technology and nature creating an elegant Scandinavian design.


Contact info

3.3

Average

TrustScore 3.5 out of 5

97 reviews

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3.3

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(97)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Riga, not from Denmark.

The desk was send from Riga, not Denmark. Then I wonder what the source is of the oak wood. I did not get any answers from oakodenmark.dk.
It was very firmly packed so it arrived without any damage.
The desk is as good and beautiful as it is shown on the website. Very nice.

November 19, 2020
Unprompted review
OAKO DENMARK logo

Reply from OAKO DENMARK

Hi Kees,

Please accept our apologies if we have missed your questions regarding this. We started off the production in Denmark and currently still operate there, but now when our company has gotten a chance to explore other places around the world where to manufacture, we have chosen Latvia. As you can confirm, we still present Scandic approach in terms of quality and service.

The wood we use is claimed from certified forests and it's a business that ensures consent growth, so since trees are cut - other ones are planted instead
🌳

The natural oak surface makes our desk particularly durable with an astonishing feel of nature and high quality. OAKO Denmark supports and promotes the movement of the height-adjustable desks for a safer and more comfortable work environment.

After all, we are grateful that you are satisfied with the purchase! 🙂

Take care,
OAKO Team 🌳

Rated 3 out of 5 stars

Bad delivery. Worst experience ever.

OAKO asked for a review, so here we go:

Desk ordered September 5, arrived October 27.

No information in between - only response when asking.

Package damaged and had to be carried alone up to the third floor. I am really asking myself, why I ordered a desk online and did not buy one at IKEA.

October 27, 2020
Unprompted review
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Reply from OAKO DENMARK

Dear Rodolfo,

We would like to apologize that the delivery experience was unpleasant for you. However, as stated on our website " Please be aware that our shipping carrier will deliver the desk to your building's doorstep. The shipping carrier will not bring the order up to your floor or apartment. You will get an estimated delivery time with the order confirmation."
Indeed, IKEA as a multi-billion company offers better delivery service which means that, for us, there is still a place for improvement. However, we completely understand that it is not ideal and it can be hard to carry the desk upstairs by yourself. Therefore, we hope to improve the delivery experience in the future.

Also, we are not sure why you did not receive any updates from us throughout the process, but it is possible that some messages landed in your spam/junk e-mail box. Unfortunately, this is a technical issue we constantly work on, but it is not in our power to fix it on 100% as each customer has a personalized email setting. We appreciate that customers reach out to us if they have not heard from us in a long time because it means that definitely communication between the two parties somewhere has been cut off.

After all, we hope you are satisfied with your order since our team managed to reach out to you, and the issues you experienced were fixed.

Kind regards,
- OAKO Team 🌳

Rated 5 out of 5 stars

Probably the most beautiful desk I have ever owned

This desk is gorgeous, well made, sturdy and seems to be very strong. The delivery was delayed but this was likely because of issues caused by the COVID pandemic.

Customer service is amazing, the team were always available for me to chat with them and they were very helpful.

I have this desk paired with a HÅG Capisco 8106 with a 265mm gas lift. This is the perfect chair for this set up and I highly recommend it.

If you're looking for a beautifully made standup desk I think you'll struggle to find anything better. Mine is the Oak Golden Crust.

Delivery to the UK can take a number of weeks so you need to consider this when buying but it is absolutely worth the wait.

October 22, 2020
Unprompted review
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Reply from OAKO DENMARK

Dear Pree,

Thank you so much for this incredibly kind review 🙏
We have been working at full capacity because of the pandemic. In addition, people are working from home more than ever before, and this has led to an increase in orders. We are grateful that you were willing to give us a chance and stayed patient within the process. ✨

Regarding the delivery to the UK, unfortunately, is true. The UK's new regulations complicated the delivery from the EU to the UK due to the customs clearance process which does not always is smooth as expected. Other than that, we're still glad to hear you had a great experience.

Kind regards,
Your OAKO 🌳

Rated 5 out of 5 stars

I am totally in Love with my new Desk

I am totally in Love with my new Desk. It is beautiful and really easy to assemble. the customer service was great, had some trouble due to corona, but it was solved really quickly and customer service responded imediately. Clear recommendation! <3

October 14, 2020
Unprompted review
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Reply from OAKO DENMARK

Dear Eva,

We appreciate you putting trust in OAKO and we are glad to hear about your positive experience with us!

Thank you for the kind words, they are much appreciated! ♥️

We hope your OAKO desk will last you a lifetime and compliment you home office more than anything else ✨

Stay safe and healthy!
Kind regards!
Your OAKO 🌳

Rated 5 out of 5 stars

Beautiful natural wood desk that is a…

Beautiful natural wood desk that is a fantastic addition to any office/buro- it looks a premium product and the height adjustability makes working much more comfortable.
We recently converted our spare room into a home office and wanted to get some nice quality furniture. In our search we found Oako and the pictures on the website looked perfect for what we wanted. The overall customer experience from customizing the order on the website to clarifying some details with there customer service agents was quick, easy and enjoyable. And the price was very reasonable too.
The order took a very reasonable amount of time to fulfill, less that 4 weeks and when the table arrived we followed the instructions provided and watched the YouTube tutorial on how to build it. The table was comfortably ready to use within the hour.
If you are looking for a high quality height adjustable office desk made from very high quality materials then Oako is definitely worth a look 👍

October 8, 2020
Unprompted review
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Reply from OAKO DENMARK

Dear Glenn,

We are happy you're satisfied with your purchase and our service. We have made your order with love and paid attention to every detail of the desk! We appreciate you taking the time to write this kind review and your new workspace definitely looks amazing! 😍

Also, it is great to hear that the setup of the desk was easy and everything went smooth.
Please feel free to contact us if you have any questions or are in need of assistance.

Kind regards,
OAKO team 🌳

Rated 4 out of 5 stars

Great quality products and fantastic…

Great quality products and fantastic (really) customer service.
So why not 5*? Because the company that handle their deliveries in UK is terrible, really.

October 1, 2020
Unprompted review
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Reply from OAKO DENMARK

Hi Chris,

We are happy to hear that you are satisfied with our products and our customer service. We are here for you if any questions appear! 🙂

Also, thank you for your feedback on the delivery, we are trying to improve each and every day.

Kind regards,
- OAKO team 🌳

Rated 5 out of 5 stars

Excellent Desk and Great Team

Excellent Desk and Great Team

Very well designed desk, good quality and clear instruction for self-mounting.
The OAKO Team makes the real difference: in advise, communication and after sales.
Thanks OAKO Team !

September 19, 2020
Unprompted review
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Reply from OAKO DENMARK

Hi there Erik,

You're welcome! We are so thankful for this positive review and we hope that your OAKO desk serves you well! ✨

Thank you for your order and for supporting us! ♥️

Kind regards,
Your OAKO team 🌳

Rated 4 out of 5 stars

Nice desk, good customer service.

The desk is nice

A few issues with delivery, but they sorted them out.

Good customer service.

September 11, 2020
Unprompted review
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Reply from OAKO DENMARK

Thank you for your kind words!
We’re glad to hear you’re happy with your desk and that our team could resolve the delivery issues smoothly 🙂

Rated 5 out of 5 stars

Definitely order one

From ordering to delivery to constructing the desk it was without a hitch. The desk is absolutely perfect and makes me very happy to be sat at for such a long period of time.

September 10, 2020
Unprompted review
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Reply from OAKO DENMARK

Dear Thomas,

We are grateful that you took the time to review our product and that you are happy with your purchase. May your OAKO desk ease your workloads and inspires to new ideas 💡 🌎

We hope yo have an amazing day!
Your OAKO team 🌳

Rated 5 out of 5 stars

Great "Mahogany" Solid OAK Desk

I wanted a wooden table top. After a long search, I came across this table. Ordering (also as a corporate customer) was easy due to the great support and I was helped quickly.

After a month of delivery, the time had finally come: I received my table.
I was immediately enthusiastic and continue to be very satisfied with the table. It's high quality and has a perfect finish. The wait was worth it!

It's a pleasure to work on every day and the feel of the tabletop is perfect. The table has a firm footing at any height.

I haven't found anything comparable in Germany.

Support: 5 stars
Processing quality: 5 stars
Delivery time: 4 stars

September 1, 2020
Unprompted review
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Reply from OAKO DENMARK

Dear Lukas,

We are very happy that you chose an OAKO desk for your workspace! Thank you for the kind review!

We are proud that you have rated our customer service and product quality with 5 ⭐️

Our company values each and every customer, therefore, don't be shy to reach out if you ever have any questions or need our support.

We hope you have a great day and stay safe!🌳
OAKO team

Rated 5 out of 5 stars

Golden Crust Solid Oak Desk

I ordered "Golden Crust” Solid Oak Desk with a cable grommets and tray. Total is €833.99. Much cheaper than similar alternatives in the UK.

It took about 1 month from ordering to receiving parts. The parts were heavy and felt solid. Assembly was simple, though it would have been simpler if some drill locations on wooden top were marked.

Electronics are Logicdata, similar quality to Linak according to BTOD. I think motor is very quiet (I don't have experience with other desks for comparison). There can be 4 height settings saved. It seems I have to keep holding buttons instead of just pressing once. It moves fast so not a problem. Lift capacity is 160 kg, I am 80 kg and it was able to lift myself sitting on it (a bit slower towards very top).

It doesn't wobble unless you push and pull with some force.

I'd certainly recommend it.

August 27, 2020
Unprompted review
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Reply from OAKO DENMARK

Hi Ozgur!

We are beyond happy to hear all of these kind words from you! Thank you for this detailed review 🙂

Each of the OAKO’s desks is calculated to be durable, comfortable, and healthier for intense workloads. Our desks are an amazing combination of technology and nature, creating an elegant Scandinavian design. We do not store stock our products, so each order is made for a specific customer, this is why the delivery takes quite a while.

Thank you for supporting our business and for being patient! We believe that this review will help other customers to make their decisions! 🙏

Take care!
Your OAKO 🌳

Rated 5 out of 5 stars

Great service and great product

Great service and great product. I was hesitant to spend on a desk I had not seen in person, as COVID pushed everyone to work from home. Desks were in short supply and out of stock everywhere. However, the quality of the materials was second to none and was in fact amazing! Its a great desk that will last a life time.
The assembly was super simple and easy. The overall product should be way more expensive for what you get.

August 26, 2020
Unprompted review
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Reply from OAKO DENMARK

Dear Naz,

We appreciate you taking the time to write this, and we are happy to have you as a customer!

It is a real pleasure to hear that you are on the same level with us, who understands the effort we put into creating OAKO desks. We work very hard to ensure the best quality and customer service, and it keeps going when our customers such as your value the effort, thank you! 🙏

May your OAKO desk serves you a lifetime and help you to get work done more easily!

- Your OAKO team 🌳

Rated 4 out of 5 stars

Service excellent, desk amazing, delivery bad

Delivery is horrible (too late and delivery was left on the street and not in front of the door). But the service is excellent. Oak gave me a refund for the delayed delivery (it was 3 weeks later than planned at the beginning of the order) and the desk is amazing. So I adjusted my rating.

August 19, 2020
Unprompted review
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Reply from OAKO DENMARK

Dear Lavinia,

Thank you for your review! We are happy to hear that for you the desk looks amazing! 🤩

However, it is a shame that the delivery was unpleasant.. we are trying to improve our services every day, and our customer feedbacks mean a lot! Glad we could still find a solution to the issue tho!

Please feel free to contact us if you have any further questions. We hope you have a great rest of your day! ☀️

Kind regards,
Your OAKO 🌳

Rated 5 out of 5 stars

Desk for pleasurable home working

After a couple of months of working from home, and beginning to feel the effects of having a desk that was not adjustable and at a suitable height, it was time for a change.

Significant research eventually led me to discover Oako and their potentially wonderful looking 'Mahogany' desk. We have lots of dark work in our living room, so was trying to find something that would fit in well with that.

What a great choice it has proven to be - the desk is ideally suited to my needs, allowing me to adjust the height so that I can have the right posture throughout the day, and minimise the impact of being in a chair all day. The size is also ideal for me (140x80) and allows me to have my personal existing 27'' iMac, along with another 27'' monitor for docking my work laptop. The depth is also a little greater than my prior desk, allowing me more space for writing and moving things around if I have to.

Lead time in order and receipt was also very good, especially during these times of COVID-19. I cannot rate highly enough the quality and the service provided by this company. A very happy customer!

August 9, 2020
Unprompted review
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Reply from OAKO DENMARK

Thank you so much for your detailed and kind feedback!
We’re delighted to hear that your Mahogany desk has improved your home working setup and fits so well into your space. It’s great to know the size, finish, and adjustability are making a real difference in your day-to-day comfort.

We truly appreciate your trust and recommendation — enjoy every moment at your new desk! 🙂

Rated 5 out of 5 stars

Beautiful wood desk

Last week I received my new OAKO desk.
The desk is absolutely beautiful!
The wood has a very good quality and looks good as expected.

I really recommend this desk to everyone who want’s to have a high quality desk which also looks amazing.

August 1, 2020
Unprompted review
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Reply from OAKO DENMARK

Hi Stephan,

Happy to hear that you are a satisfied customer! We work hard to create our products and for them to have an amazing quality!

We would be happy to hear from you again in the future!

Kind regards,
OAKO team

Rated 5 out of 5 stars

High quality desk from a company that seems to care about customer service

I've had my desk for 3 days now and have to say it's absolutely fantastic. It has a very simple yet elegant feel to it. It was fairly straightforward to set up although it might require two people since the frame is very heavy. That however is required and it seems to help keep the desk nice and sturdy even at about 105cm in height, which is the setting I use while standing.

The desk came with some linseed oil, for future application, which was a nice touch.

The best part of buying from OAKO was their customer service. I had initially ordered the 140x80 desk and after 2 days changed my mind. I wanted to upgrade to the 160x80 version. Their communication and service throughout was prompt and clear. I was also sent detailed advice on how to maintain it for the long term.

It's definitely not the cheapest standing desk around but I feel it's worth the money, given that it's solid 2cm thick oak wood (4cm at the edges) and all the materials used have a quality feeling about it.

June 13, 2020
Unprompted review
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Reply from OAKO DENMARK

Dear Hari,

It warms our hearts to receive such a positive reviews from our customers. Happy to hear that you are satisfied with every aspect of your OAKO desk and also our customer service.

We hope your OAKO desks lasts a lifetime if treated right.

And remember, we are here for you if you need us.

OAKO team

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Having recently started working from home a lot more, I missed my standing desk at the office.

Very pleased with this product. Sturdy, beautiful and functional. Highly recommended.

June 2, 2020
Unprompted review
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Reply from OAKO DENMARK

Thank you for your feedback, Jack!

We are very pleased to hear that our product has helped you to have a better working environment.

If anything we are here for you!
Kind regards,
OAKO team

Rated 5 out of 5 stars

Beautiful desk

Beautiful desk, a real investment piece of furniture for anyone that works from home a lot. Customer service was brilliant too, highly recommend.

May 29, 2020
Unprompted review
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Reply from OAKO DENMARK

Dear Lisa,

We are happy to hear that you are satisfied with our products and the whole experience.

Thank you for being a part of OAKO's family!

Best wishes,
OAKO Team

Rated 5 out of 5 stars

Excellent product

Excellent product, superb quality, the craftsmanship is amazing The desk is a substantial piece of furniture that will last a lifetime, looks great, a nice touch to include treatment oil and cloth. The YouTube construction film works a treat I didn’t need to refer to instructions, The team kept me updated, very impressed I highly recommend this product

May 29, 2020
Unprompted review
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Reply from OAKO DENMARK

Dear customer,

It is very important that you are happy with your purchase and the quality of the desk is worth the money you paid.

Your order was made with care and love. We hope it will last a lifetime!

OAKO team

Rated 5 out of 5 stars

Beautiful and well made desk on top of…

Beautiful and well made desk on top of that excellent customer service. One of the best shopping experiences I had for a while and truly amazing product. Thank you very much OAKO Crew!

May 26, 2020
Unprompted review
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Reply from OAKO DENMARK

Happy to receive feedback from you Anna,

Thank you for supporting our business and we hope that our desk has helped you improve your workday

Kind regards,
Your OAKO

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