Avoid Oakyloft
I ordered two items, one arrived (late, incorrect tracking but it works), and the other never arrived. Same placating email as previous reviewers by the looks of it. Avoid!
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I ordered two items, one arrived (late, incorrect tracking but it works), and the other never arrived. Same placating email as previous reviewers by the looks of it. Avoid!
2 months after purchase, item is yet to arrive. Tracking information does not work & when contacted, the same generic response is given. Will be claiming back through my bank.
I purchased a product from this store on 8/26/2023.
I received a "shipping confirmation" on 9/1, but the tracking number is not recognized by the carriers website. I waited a few days, and it never was recognized as a valid tracking number.
I've contacted the merchant's support on 9/19, 9/21, 10/11, and 10/17. Each time, I receive the same generic form response that does not answer any of my specific questions. I'm convinced they fake the tracking number to appear to the ecommerce platform as if they're fulfilling orders, but they are lying to customers. They aren't telling me it's a production delay and will be shipped soon; they're telling me it's been in transit for TWO MONTHS, with no ability to explain exactly where it is, and no valid tracking number to prove it. Due to their refusal to provide a straight answer, I believe they just hope customers give up or forget about the orders.
Frames ordered 12th Jul 2023. Nothing received. Support contacted numerous times. Last being 11 Oct 2023. Got email which appears generic to pacify complaints. DO NOT DEAL WITH THIS COMPANY. be warned.
False promises, order never delivered. Completely untrustworthy.
Just filed a payment dispute via Amex - WILL NEVER DO BUSINES WITH THESE SCAMMERS AGAIN!!!!
I have ordered a Studioscene picture frame. It double the price the cost of elsewhere. The worse it is, its taking my order and a month now and I still haven't received it. I wrote to ask for a refund, and no reply. Went to look at the store, no stock.
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