Oasisprint Reviews 114

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Had a slight problem with my intial order - trimming issue. Re-order was dispatched and recieved immediately. Really impressed with the speed of customer care and the quality of the cards. Will... See more

Company replied

Rated 5 out of 5 stars

We had some business cards needing a very quick turnaround, order was placed at 1PM on the Thursday and the cards were delivered by 10AM on the Friday. Excellent service.

Company replied

Rated 2 out of 5 stars

I found Oasisprint and read the reviews. They were good, generally, and offered exactly what I wanted for the right price. The website was easy to use, and the business cards were ordered without a... See more

Rated 5 out of 5 stars

I ordered 2 sets of business cards via Oasisprint as they are one of the few who print on 400gsm paper. The qulaity of the print and finish is exceptional and I was very happy with the service, del... See more

Company replied

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4.5

Excellent

TrustScore 4.5 out of 5

114 reviews

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Rated 5 out of 5 stars

fast, helpful over the phone and very good product

I ordered business cards late on a Friday night and got them on Tuesday, great service that I have already recommend

June 29, 2012
Unprompted review
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Reply from Oasisprint

Thanks you the review Danny!

We're thrilled to hear that you were pleased with your printing experience with us.

Thank you for choosing Oasisprint and we look forward to working with you in the future!

Kindest Regards,
Chris Turner
Oasisprint Customer Support Manager
0845 680 8072

Rated 5 out of 5 stars

Good service and great product

I will use the oasis print again for my business cards !

June 27, 2012
Unprompted review
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Reply from Oasisprint

Thanks you the review Honoré!

We're thrilled to hear that you were pleased with your printing experience with us.

Thank you for choosing Oasisprint and we look forward to working with you in the future!

Kindest Regards,
Chris Turner
Oasisprint Customer Support Manager
0845 680 8072

Rated 5 out of 5 stars

Reliable and great service.

I would definitely recommend Oasisprint.
Very good quality of printed materials, great communication. Will surely come back!

June 26, 2012
Unprompted review
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Reply from Oasisprint

Dear Dariusz,

Thank you for the review! Your kind words mean a lot to us—we're really glad to hear that you were pleased with the experience and look forward to printing for you again!

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 5 out of 5 stars

An excellent, fast and high quality service

Having thought it would be easy to upload and print double-sided postcards as invites for a family celebration, I struggled to find a website that had a fast delivery time and that was easy to use.
Oasisprint was so quick to upload and I received the proof in an email within 8hrs so they were dispatched the next day. Great service and credible delivery times (unlike some that were 6-8 working days!)
Thanks!

June 20, 2012
Unprompted review
Oasisprint logo

Reply from Oasisprint

Thank you for the thoughtful review! We're thrilled to hear that you were pleased with the printing experience. Thank you for choosing Oasisprint!

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 4 out of 5 stars

Their passion for service matched my own.

They (Oassisprint) where very good. I already had the art work done from my old business cards but I need to have the proof checked and resized for the new card. I also need to change the copy. I had an email back from them very quickly - the company I used before took a couple of days; Oassisprint responded in hours! The cards look exactly as I had imagined them and where with me in a couple of days - quicker than I had expected. The only hold up was the on the ordering I ordered two lots of cards by misstake but one quick 'phone call to a very help lady with an Amercian acent at Oassisprint sortted that out. I will use them again there good value for money and half the price of some better known brands.

June 18, 2012
Unprompted review
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Reply from Oasisprint

Dear Pat,

Thank you for your review. I was happy to help and we're very glad that you are so pleased with your cards! We look forward to hearing from you again soon.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 5 out of 5 stars

Good Quality, Fast Response

Very happy with the service, cards and print quality. Would use again.

June 14, 2012
Unprompted review
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Reply from Oasisprint

Hi Samy,

Thanks for your review. We look forward to printing for you again!

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 4 out of 5 stars

Great, quick service and good quality cards

I've used Oasis print twice now for business cards and both times I've been very impressed. The quality of card for the cost is hard to beat. Very good value and I wouldn't hesitate to recommend Oasisprint.

June 14, 2012
Unprompted review
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Reply from Oasisprint

Hi Elizabeth,

We're so glad to hear that! Thanks for taking the time to leave your feedback. We hope to hear from you again in the future. Enjoy the matt laminated cards!

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 5 out of 5 stars

Excellent

It was my first on-line order for business cards and flyers! All the process was very simple and easy. Amazing prices and very quick delivery. I am very pleasant with Oasisprint. Congratulations! Good job guys

June 10, 2012
Unprompted review
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Reply from Oasisprint

Dear Dimitris,

We're so exited to hear that you're pleased with your cards and flyers! Thanks for taking the time to share your comments.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 2 out of 5 stars

great service, poor final product.

Found the site easy to use, the customer service great (both via email and phone), but when the final product arrived, it was flimsy and very thin.

The main reason I chose this was that it claimed to have 'extra thick 400gsm card' - I have to say, if that's 400gsm, then I'm amazed. I have covers of brochures in the studio, at 300gsm which feel much thicker.

Such a shame.

June 8, 2012
Unprompted review
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Reply from Oasisprint

Dear Simon,

Thank you for your valuable feedback. We have again measured your cards and confirmed that they are 400gsm. It's possible that the other paper is a different type of card or has an added coating, giving the impression of a heavier weight.

Per our satisfaction guarantee policy, we will reprint the cards at no charge to you. I will also add matt lamination, to thicken the overall weight of the product.

We appreciate your business and thank you for taking the time to leave your thoughts.

Kind regards,
James Atkinson
Oasisprint Customer Support Manager
0845 680 8072

Rated 5 out of 5 stars

Excellent service, helpful staff

Worked very hard to assist with our order for business cards for a large number of staff. Nothing seemed too much trouble and advice and assistance was always available. Great company - will definitely use again.

June 6, 2012
Unprompted review
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Reply from Oasisprint

Hi Ella,

Thanks so much for your kind words! It was a joy working with you. I look forward to hearing from you again.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 4 out of 5 stars

great customer service whatever happens

There had been a problem with receiving my cards on time (an electronic error - and not a personal one!)

However the customer service i received to help me with the problem was flawless, they arrived the next day and and a great discount was given - so many brownie points awarded there!

I will say though that the overall print quality wasn't up to the standard that i thought it was, so depending in what your looking for, the price may be a bit on the steep side

June 5, 2012
Unprompted review
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Reply from Oasisprint

Thank you for your feedback, it is very valuable! Apologies for the technical error—we're happy that our customer service team was able to come up with a solution that worked for you. Enjoy the matt laminated cards!

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 5 out of 5 stars

Fantastic service and end product

I'm really happy with Oasis Print and I'll be using them again. The turnaround time was fast and the quality of cards I received was great.

June 4, 2012
Unprompted review
Oasisprint logo

Reply from Oasisprint

Dear Caroline,

Thank you for taking the time to leave your feedback. We're very happy to hear your matt laminated cards turned out so well!

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 5 out of 5 stars

Highly Recommended

Overall, this was an excellent buying experience. Although their website ordering process had a couple of little idiosyncrasies to get used to, the overall experience of buying our business cards from Oasis was an excellent one.

They have very helpful customer services if you find yourself getting into difficulties with the system.

Compared to their competition (with most other companies offering 250gsm), they are unique in offering a 400gsm card as standard. For a digitally printed card, the end product was of a good print quality.

June 1, 2012
Unprompted review
Oasisprint logo

Reply from Oasisprint

Hi Ian,

Thanks for the review! We're very glad to hear that you were satisfied with both your cards and the customer service you received. If you have any feedback on how our website could be improved, please contact us at support@oasisprint.com, we'd love to hear from you.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 5 out of 5 stars

Excellent -will absolutely recommend

This was my second attempt at producing my business card...the first having been vistaprint whose website was difficult to negotiate, there was no proof for me to check and i ended up ordering (and paying for) with labels I didn't want. My experience with Oasis however was fantastic. Service over the phone and email was fast, efficient and helpfull. I am delighted with the quality and look of my cards. .....And they arrived in less than a week.
Thank you very much. Will definitely use again and recommend to others.

May 31, 2012
Unprompted review
Oasisprint logo

Reply from Oasisprint

Dear Kirsten,

Thank you for the wonderful review! We are honored to print for you, and always strive to provide the best customer service possible. We look forward to doing business with you again soon.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 5 out of 5 stars

Amazing customer service and quality

I needed some business cards fast, but the quality was important to me, and Oasis did not fail. I chased up my online order to confirm the cards would be with me on time, I received a quick friendly reply and the cards met the deadline. The quality was very good and I am so pleased I chose oasisprint.

May 30, 2012
Unprompted review
Oasisprint logo

Reply from Oasisprint

Hi Mike,

Thank you for taking the time to review us, it means a lot! We hope to have the chance to print for you again in the future.

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 5 out of 5 stars

No nonsense professional service

Needed business cards in a hurry, many other companies’s offered next day service but required a ridiculous amount for delivery. Oasisprint gave the price upfront and was prompt on proofing, but most importantly delivered a quality product on time.
Would highly recommend.

May 29, 2012
Unprompted review
Oasisprint logo

Reply from Oasisprint

Thank you so much for the glowing review! Your business means a lot to us. Enjoy the gloss cards!

Best wishes,
Kristine Williams
Oasisprint Customer Support Manager
0845 680 8072

Rated 5 out of 5 stars

Highly recommendable

I needed high quality business cards fairly quickly and at a reasonable price. OasisPrint did a superb job - I particularly valued the proof-by-email-system. I received my first proof only hours after having uploaded my design. I corrected a few things, the second proof arrived the next morning and the cards were printed swiftly and arrived via their 24h service. I took a 50% discount offer, 100 cards, great quality for about £20 including 24h delivery. Very satisfying experience.

May 21, 2012
Unprompted review
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Reply from Oasisprint

Dear Play On Films,

We are so glad you were satisfied not only with our customer service, but also with the quality of the business cards we printed! Thank you for the positive feedback. We look forward to working with you again.

Best wishes,
Jeremie Douglass
Oasisprint Customer Support Representative
0845 680 8072

Rated 5 out of 5 stars

Excellent all-round service! Keep it up

Excellent communication and delivery time. Recomended without a single hesitation. Well done :)

May 18, 2012
Unprompted review
Oasisprint logo

Reply from Oasisprint

Dear Arif,

Thank you for the kind words! We look forward to working with you again!

Jeremie Douglass
Oasisprint Customer Support Representative
0845 680 8072

Rated 5 out of 5 stars

Good customer service

Great customer services and the quality of the product for the price i paid exceeded expectations greatly, the live support wasvery helpful also and would highly recommend.

May 16, 2012
Unprompted review
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Reply from Oasisprint

Dear Ollie,

Thanks so much for the great feedback! We work to create not only great product at a great price, but also to put an emphasis on live customer support. We are so glad that you found it helpful!

Jeremie Douglass
Oasisprint Customer Support Representative
0845 680 8072

Rated 4 out of 5 stars

good service

Good service but the size of the ideal business card printing format was not clear for creating a template for printing. Naturally a image of a business and exact measurements would be better than a written description . This was not a problem as artwork could be adjusted but caused a delay in service

May 14, 2012
Unprompted review
Oasisprint logo

Reply from Oasisprint

Dear Ian,

Thank you for the four stars. We are sorry to hear that our format specifications and our template image were not clear enough. We appreciate your feedback.

Thank you,
Jeremie Douglass
Oasisprint Customer Support Representative
0845 680 8072

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