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See what reviewers are saying

Rated 5 out of 5 stars

I like that the application brings toghether more companies and you can buy tickets for all of them from the same app. The price is also often lower in the app. The only inconvenient may be that somet... See more

Company replied

Rated 3 out of 5 stars

The bus company cancelled the ticket, Obilet didn't want to process the refund and did nothing to sort it out with the company when I tried to solve the issue on their chat multiple times. I was final... See more

Company replied

Rated 3 out of 5 stars

I tried purchasing a ticket to a turkish bus going from Antalya to Isparta. After payment processing the site gave me an error code. Money are gone, but no ticket info provided on site or via SMS,... See more

Rated 3 out of 5 stars

I booked a hotel room with a parking space for one day through obilet.com. When I got there, the hotel staff told me they dont offer any parking space. At the same time, I realised that its almost im... See more

Company replied

Company details

  1. Travel & Vacation

Information provided by various external sources

Yüzlerce Firmanın Otobüs ve Uçak Biletleri obilet.com'da Bir Arada. 7/24 Canlı Destek ve Güvenli Ödeme ile En Ucuz Otobüs veya Uçak Biletini Seçin ve Kolayca Alın.


Contact info

3.7

Average

TrustScore 3.5 out of 5

972 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

BAD TRIP

I bought a ticket online for the Lux Karadeniz bus. I had to take a bus in an intermediate city at the local bus station stop, I arrived at the stop in advance, a few hours before departure. Stayed there for a total of 8 hours!!! I waited for the bus until 4 am. But the bus never came! After that, I went to the hotel, and the guy at the hotel reception explained to me that it was useless to buy tickets online for intermediate stops, since obilet.com does not inform drivers about tickets bought online for intermediate stops, and drivers do not stop at such stops at all! NEVER USE THIS COMPANY!!!
I made compilat about that situation to obilet support and they just lied me about "successfull voyage without problems", and do not make refund... i am in frustration.... such unprofessional...

UPDATE: obilet support just called me and repeat everything they say before, no refund, no excuses... what a "great service".

UPDATE 2: after all I did get my money back for the tickets.

October 16, 2022
Unprompted review
Rated 1 out of 5 stars

I bought a flight ticket from this…

I bought a flight ticket from this company, and at some point I was obliged to cancel my ticket before the flight for reasons related to the world wide effect of the novel Corona Virus. When Obilet cancelled my ticket I got a message on my phone telling me that my flight was cancelled and that Iwould get a specific amount of my money refunded within 5 to 20 working days. Twenty days passed and there was no refund. When I contacted them for answers I was told that I would wait 45 days. I then asked: why was I not informed about this through email, SMS or by phone? And their agent said It was not their job to do that! Then the 45 days passed and I had to contact them again to know what was happening, and I got this cold "wait for your turn,as we are serving 10 other customers at the moment" nonsense. After waiting for some time, someone came in and chat asked how they might help. I said I would like to know why my money was not refunded yet? and I got this answer: we are sorry but we would like to tell you that you will have to wait for TWO MONTHS!
At that point, I had come to the conclusion that I was dealing with unmitigated scam, and not a respectable business enterprise.

May 11, 2020
Unprompted review
Rated 5 out of 5 stars

SuperClass system

SuperClass system. Advicing to everyone blindfolded within.

April 12, 2019
Unprompted review
obilet.com logo

Reply from obilet.com

Hello Volkan Kaleli,

We are very glad that you are satisfied with our service,

Thank you for your positive feedback!

obilet.com Team

Rated 5 out of 5 stars

You can count on this team.

The first company I trust to buy tickets. I've never had problems. They have 24 hours customer service.You can see the prices of multiple bus companies on a single page. Perfect

April 12, 2019
Unprompted review
obilet.com logo

Reply from obilet.com


Hello Elif Arik,

We are very glad that you are satisfied with our service,

Thank you for your positive feedback!

obilet.com Team

Rated 5 out of 5 stars

Excellent service.

March 29, 2019
Unprompted review
obilet.com logo

Reply from obilet.com

Hello Esra Yavuz,

We are very glad that you are satisfied with our service,

Thank you for your positive feedback!

obilet.com Team

Rated 5 out of 5 stars

Great!

Great! I like very much.

March 13, 2019
Unprompted review
obilet.com logo

Reply from obilet.com

Hello Onur,

We are very glad that you are satisfied with our service,

Thank you for your positive feedback!

obilet.com Team

Rated 5 out of 5 stars

Obilet offers better service than all…

Obilet offers better service than all companies. Thank you very much obilet

February 28, 2019
Unprompted review
obilet.com logo

Reply from obilet.com

Hello Serhat,

We are very glad that you are satisfied with our service,

Thank you for your positive feedback!

obilet.com Team

Rated 5 out of 5 stars

I am always finding best price in this…

I am always finding best price in this site obilet.com . love it thank you .

February 25, 2019
Unprompted review
obilet.com logo

Reply from obilet.com

Hello Göktuğ Mugan,

We are very glad that you are satisfied with our service,

Thank you for your positive feedback!

obilet.com Team

Rated 5 out of 5 stars

Best service

Best service, Best Price :)

February 20, 2019
Unprompted review
obilet.com logo

Reply from obilet.com

Hello Yaser,

We are very glad that you are satisfied with our service,

Thank you for your positive feedback!

obilet.com Team

Rated 5 out of 5 stars

amazing

amazing, it is best company of turkey

November 21, 2018
Unprompted review
obilet.com logo

Reply from obilet.com

Hello,

We are very glad that you are satisfied with our service,

Thank you for your positive feedback!

obilet.com Team

Rated 5 out of 5 stars

I am very happy with my journey

I am very happy with my journey. See you on your next trip.

November 15, 2018
Unprompted review
obilet.com logo

Reply from obilet.com

Hello Ensar Akbayrak,

We are very glad that you are satisfied with our service,

Thank you for your positive feedback!

Rated 5 out of 5 stars

Thank you so much

Thank you so much, it’s good.

October 24, 2018
Unprompted review
obilet.com logo

Reply from obilet.com

Hello Pınar Yıldız,

We are very glad that you are satisfied with our service,

Thank you for your positive feedback!

obilet.com Team

Rated 4 out of 5 stars

Very reliable and useful service I…

Very reliable and useful service I always try to buy my ticket from Obilet, very easy and takes only few minutes. I recommend it to everyone

October 18, 2018
Unprompted review
obilet.com logo

Reply from obilet.com

Hello Marwan Aidoual,

We are very glad that you are satisfied with our service,

Thank you for your positive feedback!

obilet.com Team

Rated 5 out of 5 stars

Approved company to decide which way to go.

Such a nice company to evaluate different price tags and transport companies with their travel times and the services they give during the travel.

October 13, 2018
Unprompted review
obilet.com logo

Reply from obilet.com

Hello Mustafa Ulusan,

We are very glad that you are satisfied with our service,

Thank you for your positive feedback!

obilet.com Team

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