OBJKTS Jewelry Reviews 1,965

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 383 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality and appearance of the products, often noting their elegance and sparkle, with some even comparing them favorably to real diamonds. The ordering process is frequently described as smooth and efficient, and many appreciate the speedy delivery of their items, even to international locations. Reviewers often express their intention to repurchase, highlighting the overall positive experience with the jewelry and the company's service. However, some customers experienced issues with product durability, reporting items tarnishing, bending, or losing stones shortly after purchase. There are also mentions of problems with order fulfillment, including incorrect sizing, missing items, or packages not being received, with some reviewers citing unhelpful or unresponsive customer service in these instances.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the beautiful appearance, high... See more

Quality

Reviewers highlight positive aspects of quality, noting that many items, such as rings, are stunning,... See more

Order

Users describe ambiguous interactions with order, with many reviewers reporting positive experiences,... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising quick shipping,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising it as incredible, fantastic,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality and look of the stack of rings I purchased was top notch. I would definitely buy additional items from OBJKTS. The only challenge was in the tracking of my delivery. Perhaps because I a... See more

Rated 4 out of 5 stars

I had an issue with my order at first, and although the initial contact wasn’t the greatest, the aftercare and customer service thereafter has been great. I love the quality of the products, the... See more

Rated 5 out of 5 stars

We got married on a very tight budget, so buying a brand-new diamond wedding ring wasn’t an option. I came across Objekts on Instagram and instantly fell in love with the gold crushed ice ring. I orde... See more

Rated 5 out of 5 stars

I was looking for dainty, affordable earrings for my two young daughters and ended up purchasing six pairs of Sterling silver studs. I was positively surprised by how shiny the stones are! All pieces... See more


Company details

  1. Costume Jewelry Shop

Written by the company

(Formerly OBJEKTS) Jewelry should elevate and empower your everyday. Why should Jewelry only be for those special moments, when Jewelry helps make every moment just that little more special? Our mission has always been to create high quality, unique Jewelry which is accessible to all. All our pieces are designed to be as versatile and wearable as possible, elevating your style effortlessly without breaking the bank. Last minute event? No problem! We design those go-to throw on rings & earrings that never fail to disappoint, complimenting any outfit and every occasion, never leaving you under, or overdressed. All our items are designed in our London studio, with a focus on timeless and classic styles but with a modern twist.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 78% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

It's all show and no substance

It's all show and no substance. Returning items is very complicated and expensive. Afterwards, OBJKTS tries to lure customers by offering vouchers for reviews, which are never issued.

February 17, 2026
Unprompted review
OBJKTS Jewelry logo

Reply from OBJKTS Jewelry

Hi S.T.,

We’re sorry to hear that you feel this way and appreciate you sharing your feedback.

Our return process and policies are outlined clearly on our website, and we always aim to make the experience as straightforward as possible for our customers. Regarding review incentives, vouchers are automatically issued once a review has been successfully submitted and verified, so we’d be happy to look into this if something didn’t come through as expected.

Please feel free to contact us at hello@objktsjewelry.com with your order details so we can review your case and assist further.

Best,
OBJKTS Team

Rated 5 out of 5 stars

Love the Giselle and Half

Giselle Ring & Fluted Half Band - Amazing!
I bought a couple rings and a couple bands to try on. I ended up loving the Giselle ring (so much so that I bought a ring spacer to make the slightly large size 5 fit me better - OJKTS team, please consider carrying a size 4 of the Giselle ring!!!). The fluted half band is also beautiful and versatile. It was very easy to return the 1 ring + 1 band I decided not to keep (they were gorgeous, but the Giselle was the clear winner for me). Everything looked just like the photos, and I receive so many compliments on my rings!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely loved my OBJKTS ring deal

I absolutely loved my OBJKTS ring deal! I was only looking for a vacation engagement ring and ended up loving the design more than my original ring. It’ll only give my husband something to work for. Will definitely be buying from this company again.

February 10, 2026
Unprompted review
Rated 2 out of 5 stars

Plastic, not sterling silver

Ordered a ring and on the website it said it was sterling silver. When I received the package, the package days its a copper ring. Why is there a discrepancy? Upon opening the ring, it didn't feel like sterling silver, it felt like plastic. Whatever the coating is, I don't want it on my skin, especially if im looking to wear this for the majority of the day. The band feels cheap, but the diamond was very sparkly. I got a refund successfully, but due to the discrepancies in the specs and false advertisement of sterling silver I would not buy again from this brand.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

I was truthfully skeptical in buying but…

I was truthfully skeptical in buying the jewelry but I'm thrilled that I did!!!The website is amazing with all the help for sizing that you could possibly need and true representation with beautiful imagery. The quality is incredible. I've worn the pieces at work and out, and received compliments I did not expect. The customer service is smooth and I am now looking to buy more!!!

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!!!!

DO NOT USE THIS COMPANY!!!!

I used their size chart and the paper measure test to measure my finger. When the ring arrived, it was far too big.

The ring received was measuring as a size 9 using their online ring sizer…. I ordered an 8. When they responded, they denied any wrong doing and I now have to pay for international return postage for false advertising.

Have just wasted time and money with this unethical company. Dont bother!!!!!

February 12, 2026
Unprompted review
OBJKTS Jewelry logo

Reply from OBJKTS Jewelry

Hi Bennett,

We’re sorry to hear the ring size wasn’t right and that you’re disappointed with your experience. We’d like to review this case again to see how we can help resolve this for you.

Please contact us at hello@objktsjewelry.com with your order details so our team can look into this further.

Best,
OBJKTS Team

Rated 2 out of 5 stars

Low quality items,decent customer service

Bought a necklace and a pair of studs from this brand, really beautiful. However, an earring post arrived bent. I contacted them and the immediately arranged a replacement, so far so good! After around 2.5 weeks I was still waiting,so contacted them again...replacement now out of stock. Offered to wait, or choose something else. I chose something else,opting to pay the difference...but was going to be charged £4.95 shipping...for a replacement..not great, so I requested a refund which in fairness was granted easily. A couple of weeks later it has still not cleared in my account mind you. Update on the product...I decided to try and wear the earrings...the other post also bent trying to get the back on,and the head of the first bent post broke off entirely. I have never ever broken an earring before. Honestly I haven't worn the necklace yet because I am afraid it will also break,and it's so pretty I don'twant that to happen. Not sure about the quality of this brand, good customer service if you discount the fact they didn't let me know my replacement was out of stock until I asked.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely gorgeous!

I have now purchased two rings from Objkts and am super super happy... the rings are so elegant and shiny and look very luxurious. They arrived quickly and were wrapped extremely well. I am planning on ordering a third ring soon. Thank you Objkts!

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Long delivery time from China

I ordered a ring and saw it is shipped from China and not the UK. So still waiting for my ring. I think it would be fair to mention that you ship from China on your website or at the checkout page. If known, I wouldn't order the ring.

February 10, 2026
Unprompted review
OBJKTS Jewelry logo

Reply from OBJKTS Jewelry

Hi Demetria,

We’re sorry to hear you’re unhappy with the delivery time. Some of our items ship from different warehouses depending on availability, and delivery times are shown at checkout, but we understand this may not always be clear enough.

Please contact us at hello@objktsjewelry.com with your order details and we’ll be happy to check your shipment status for you.

Best,
OBJKTS Team

Rated 5 out of 5 stars

Beautiful ring. Amazing customer service

Beautiful ring received but i has sized wrongly so, too large
Excellent customer service from Robert and we arranged an exchange for an alternative.
Excellent communication
Excellent customer service
Five stars for sure!

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

If you're looking for affordable…

If you're looking for affordable jewellery that looks way more expensive than it is, the OBJKTS is for you. I was dubious at first, but when my first order arrived, I couldn't be more impressed. It won't be my last order, that's for sure!

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Zero customer service for faulty product

ZERO CUSTOMER SERVICE for faulty products. I received a tennis necklace as a gift, the clasp was faulty and the necklace kept falling off (my first wear it fell off 3 times while sitting at a luncheon in a restaurant)…. Customer service replied quickly to my original email asking for a video of the problem which I provided the same day… it’s now 6 weeks later and I have made several attempts at contact with absolutely no reply whatsoever. An absolute disgrace. Would definitely recommend against this company, am sure you can get similar products from a much more reputable store and avoid being stuck with a piece of jewelry you can’t even wear.

December 26, 2025
Unprompted review
OBJKTS Jewelry logo

Reply from OBJKTS Jewelry

Hi Deb,

We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. This certainly isn’t the level of service we aim to provide.

It sounds like there may have been a breakdown in communication after your initial contact, and we’d really like to look into this for you and make things right. Could you please reach out to us at hello@objktsjewelry.com with your order details so we can review this urgently?

We look forward to resolving this for you.

Best,
OBJKTS Team

Rated 5 out of 5 stars

Very surprised

Very surprised !
I saw Objkts online & thought the rings looked amazing. After reading some reviews I was a bit sceptical.
But my ring arrived quite quickly. The fits is perfect. It looks fab! I’ve had so many people asking me about it. Very impressed.
Will be ordering more!

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

No Refund for Return, Terrible Quality for Premium Price

I had an extremely disappointing experience with this company. I returned a ring set that was too small and purchased a replacement, but the return was never received. Shockingly, they do not provide tracking for returns, leaving customers with no way to verify delivery — completely unacceptable for a company handling expensive items. To make matters worse, the quality of the jewelry is very poor. It feels lightweight and cheaply made, more like costume jewelry than something worth hundreds of dollars. I am now out nearly $500 — about $240 for the return that apparently vanished, and another $240 for jewelry I’m stuck with because I’m unwilling to risk another untracked return. Overall, this has been one of the worst purchasing experiences I’ve had. I strongly recommend looking elsewhere before spending your money here.

February 4, 2026
Unprompted review
OBJKTS Jewelry logo

Reply from OBJKTS Jewelry

Hi Maria,

We’re sorry to hear about your experience and understand how frustrating this situation must feel. We’d really like to review your case again and clarify what happened with the return so we can work toward a solution.

Please contact us at hello@objktsjewelry.com with your order details so our team can investigate this for you.

Best,
OBJKTS Team

Rated 1 out of 5 stars

No help with missing package

I never received my rings. When I reached out to OBJKTS about it, they said it was my responsibility to reach out to their carrier to ask if it was delivered to the wrong house. Then they included a photo from the carrier - it was clearly from a moving car window of my house. The photo wasn't the box sitting on my front porch or of my mailbox - just a drive by of my house.
My guess is the delivery driver stole the package, but the lack of involvement and responsibility form OBJKTS to help me rectify makes it so I'll never purchase from them again and I will share my experience with others so they don't have the same issue.

February 2, 2026
Unprompted review
OBJKTS Jewelry logo

Reply from OBJKTS Jewelry

Hi Laura,

We’re really sorry to hear about your experience, we understand how frustrating this must have been. While the carrier marked the parcel as delivered, we’d still like to review this again and see how we can help.

Please contact us at hello@objktsjewelry.com with your order details so we can look into this further for you.

Best,
OBJKTS Team

Rated 5 out of 5 stars

Such beautiful rings

Such beautiful rings I have a few now. The sparkle is unreal on them. So so happy with my purchases.
Shipping very speedy amazing company and jewellery

November 3, 2025
Unprompted review

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