Not receiving my package, not knowing where my package is, and dealing with Occasionary, a company that is impossible to contact.
On November 14th, I ordered a photo book as a birthday gift. Unfortunately, to this day, I have not received a track and trace code. Additionally, my account only shows that the order was placed, but I cannot see whether my package has been shipped or what its status is. It is virtually impossible to contact Occasionary. I have emailed them three times and sent them a direct message, but I have yet to receive any response regarding the whereabouts of my package. This is extremely disappointing, especially since it was intended as a birthday gift, making it even more important to receive it on time. I fear I may have been scammed, and I would strongly advise thinking twice before ordering from them, as their lack of communication is unacceptable.






