Ocean & Company Reviews 

558
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

False advertising fake products. Ordered adult soft silicone dentures got upper and lower hard plastic teeth to small for a newborn

Rated 1 out of 5 stars

Ordered their products Dec 2nd, 2020, and have not received items. Website launched a "track your order" but when I plugged my information, it states my items have not been shipped. I've reached... See more

Rated 2 out of 5 stars

I am sorely DISAPPOINTED! I am invested in saving the turtles! And, although the three (3) ordered bracelets are comfortable to wear and look good worn separately or together (black, white, turquoise)... See more

Company replied

Rated 5 out of 5 stars

Love the products I purchased from Ocean & Company and have received many compliments. I wear the turtle bracelets and wave anklet daily, and the wave necklace is one of my favorites. I originally pur... See more

Company details

  1. Beach Clothing Store
  2. Jewelry Store

Written by the company

Ocean & Co is dedicated to selling products that promote a plastic free, sustainable lifestyle. Every purchase helps support marine conservation efforts around the world!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

558 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.5

All reviews

(558)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Gift Ever

I purchased this as a Christmas gift for my mom. She absolutely loved it and wears it every day. What makes it more special is that her turtle's name is Erick which just so happens to be the name of her baby brother who has helped her through some tough times.

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

I don't remember where I heard about O…

I don't remember where I heard about O & C, but I immediately thought your products would make great gifts. I gave a couple of them to the daughter of a friend who very much loves turtles. She was thrilled and my gift was a great hit. The service was very good and the presentation was perfect. Thanks!

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

great purpose!

I have had great pleasure in giving these as gifts. The receipients like them not only for their beauty, but also for what they represent. My feelings are the same.

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

Tracking turtles with grandchildren …

Love the bracelets and my grandchildren and I really enjoy tracking the 2 turtles on the cards we received with the bracelets. Thank you for the experience of being able to track the turtles.
Thank you,
Donna M White

April 13, 2021
Unprompted review
Ocean & Company logo

Reply from Ocean & Company

We are so glad that you are enjoying it! Thank you for the support.

Rated 5 out of 5 stars

Easy ordering process!

Easy ordering process!
Love the idea and love the bracelet- great quality!

April 4, 2021
Unprompted review
Ocean & Company logo

Reply from Ocean & Company

Glad you found the ordering process easy! Thank you for your support.

Rated 3 out of 5 stars

No customer service

I ordered two bracelets, one for myself and one for a family member. I received two cards with the same turtle info. I thought we would be following two different turtles and could share information! Have written twice to Ocean and Co. customer service. No response.

April 2, 2021
Unprompted review
Ocean & Company logo

Reply from Ocean & Company

We apologize for our delayed response, however, it does appear that one of customer service reps was able to resolve the issue! Thank you for your patience.

Rated 5 out of 5 stars

Connection and compassion

I just love the idea of helping the wounded endangered animals. The bracelets are cute, the money goes to a good cause and it really gives you a feeling of connection to read the little story of what happened to the animal and it’s rehabilitation. It warms my heart to see the tracker and know the animal is out there alive and living free.

April 1, 2021
Unprompted review
Ocean & Company logo

Reply from Ocean & Company

Thank you so much for the support!

Rated 1 out of 5 stars

Disappointed

I was not happy with my sea turtle bracelet. You advertised it as turquoise, what I received is some plastic colored turquoise beads on an elastic band. Truly NOT a good value for 10.oo dollars.

April 1, 2021
Unprompted review
Ocean & Company logo

Reply from Ocean & Company

Hi Andrew! We apologize for the confusion, we are referring to the color when we advertise the bracelet as turquoise. The beads that we use are eco-friendly ceramic beads.

Rated 4 out of 5 stars

Bought this for my daughter as she…

Bought this for my daughter as she loves sea turtles. The bracelet is ok, nothing out of the ordinary but the GPS tracker and story makes it a unique gift. So overall I’m satisfied.

March 30, 2021
Unprompted review
Ocean & Company logo

Reply from Ocean & Company

We appreciate your support!

Rated 3 out of 5 stars

I am extremely happy with the bracelets…

I am extremely happy with the bracelets and the tracking service. I wish it would have been clear that when you do b2g1 free that you don't get a tracking code for the third bracelet. I bought these as presents expecting each one to have a tracking code.

March 30, 2021
Unprompted review
Ocean & Company logo

Reply from Ocean & Company

Hi Kristie! If this issue is still unresolved, please email us at customerservice@oceanandcompany.com

Rated 5 out of 5 stars

I recently ordered bracelets and ankle…

I recently ordered bracelets and ankle bracelets and am happy with all. The sizes were perfect for me. The ordering process and the shipping timelines all went smoothly. It’s reassuring that there are folks that care about our environment and put good ideas to use.

March 30, 2021
Unprompted review
Ocean & Company logo

Reply from Ocean & Company

Thank you Frankie for the support! We are glad that we can make you happy.

Rated 5 out of 5 stars

I absolutely love your jewelry

I absolutely love your jewelry. You have been great with every step. I will recommend you to any and everyone. I will be making future purchases.
Thank you and keep up the great work!!!

March 30, 2021
Unprompted review
Ocean & Company logo

Reply from Ocean & Company

Rhonda, thank you so much for your support!

Rated 5 out of 5 stars

Yeah clean Oceans are safe for the animals

Im very happy with my received order and fast shipment.

I admire all the work whats going on in the Oceans and please keep on doing this great work.

Have a question if there are bracelets for children.

March 30, 2021
Unprompted review
Ocean & Company logo

Reply from Ocean & Company

Thank you so much for this awesome review! We are glad you are pleased with your purchase.

Regarding children bracelets, we do not currently have children's sea turtle bracelets, however, we do have small pineapple bracelets.

Rated 2 out of 5 stars

I ordered the package of bracelets and…

I ordered the package of bracelets and only got 4 of them and only 2 cards.

March 30, 2021
Unprompted review
Ocean & Company logo

Reply from Ocean & Company

We would love to make this right. Make sure to send an email over to us at customerservice@oceanandcompany.com

Rated 5 out of 5 stars

I love these bracelets

I love these bracelets. My one granddaughter is in to saving the turtles. They will each get one in their Easter baskets. Plus the turtles we are tracking are JT which is their dads initials. And my turtle is Mr.T which can either be my husband or my son. Pretty sure they will enjoy them.

March 28, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered 5 bracelets and only received…

I ordered 5 bracelets and only received 4. Emailed the company 4 times with NORESPONSE!! Did not get any tracking info for turtles!!! No phone number to call either!!!
Very disappointed!!!

March 26, 2021
Unprompted review
Ocean & Company logo

Reply from Ocean & Company

We apologize for the mixup that we had. I do see that we were able to send you the missing bracelet. Thank you for your patience!

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