While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Cell Phone Accessory Store
  2. Electronic Spare Parts and Components Store
  3. Electronics Store
  4. Home Goods Store
  5. Sporting Goods Store

Written by the company

Tienda online especializada en productos electrónicos, deportivos y de hogar. Ofrecemos accesorios de alta calidad para todos los gustos y necesidades.


Contact info

3.7

Average

TrustScore 3.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraudulent and Unreliable

Do not shop at this store, in Amazon, or anywhere where they sell. They sell a lot of small items, some of which they either pretend to ship or use a very unreliable post office/courier for shipment. I have made an order of a small item on December 27th and it has not arrived, even after checking with most post offices. They did not provide a tracking number and are now acting like victims and blaming me.

They are not reliable and they are fraudulent. I guess businesses have become so petty that they need elaborate plans to steal from their customers to make some extra money, instead of providing a reliable experience and helping.

They are refusing to provide me with a refund. Simple as that. Do not shop here unless you want your time wasted and your money stolen.

December 26, 2022
Unprompted review
Ociodual logo

Reply from Ociodual

We’re truly sorry to hear about your negative experience, and we take your concerns very seriously. We always strive to offer the best service possible and it’s clear we fell short in this case. Our goal is never to frustrate or mislead our customers.

We do offer both standard and urgent shipping options, but some shipments may be delayed or lost in transit, particularly when sent via standard post. However, we would never refuse a refund for a legitimate issue.

Show reviews in all languages. (9 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look