OCO Glasses Reviews 

200
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!

Rated 5 out of 5 stars

I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... See more

Rated 2 out of 5 stars

Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... See more

Rated 5 out of 5 stars

After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... See more

Company details

  1. Glasses Store
  2. also in
  3. Sunglasses Store

Written by the company

OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.


Contact info

3.3

Average

TrustScore 3.5 out of 5

200 reviews

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3.3

All reviews

(200)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Ordered Thursday were here on Saturday morning, great glasses, great price, thank you!

May 29, 2015
Unprompted review
Rated 5 out of 5 stars

Absolutely superb, won't ever need to go anywhere else

From the speed with which my glasses were delivered to the excellent communication maintained during the very few days between placing the order receiving them to the price O cannot fault oco and will definitely return for more purchases! I can't recommend them more highly, 6 stars!

May 22, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent!

I ordered a pair of prescription glasses in the wrong colour, Oco swiftly amended the order and then delivered the goods very efficiently. I don't think I'll be using any other site again as the service from start to finish was first class! Highly recommended everyone to use Oco glasses!

May 22, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Experience all round

I ordered online from OCO a while back and was very happy with the service so I decided to go in to the new boutique for an eye test. The store looks fantastic, staff were knowledgeable and friendly, and the eye test experience was seamless and easy - highly recommended!!

May 19, 2015
Unprompted review
Rated 4 out of 5 stars

great service prompt delivery!

ordered a pair of sunglasses at the weekend and promptly received them on tuesday afternoon via uk mail. you can track your order once despatched. uk mail even sent me a delivery time slot of an hour.- they even sent me a message saying delivery would be a little later than planned which was good to know- duly arrived just after original time slot. would definitley use again...

May 13, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

I was a bit worried about buying frames on line but they were a very good price and arrived promptly very nicely wrapped with a hand written 'thank you'. Would definitely use again.

February 10, 2015
Unprompted review
Rated 5 out of 5 stars

Exemplary Service & Products!

The service I received from Frame Zone was impeccable, I would go as far to say exemplary. From placing my order late Monday evening, to the swift delivery on Wednesday morning - it was amazing! Frame Zone have indeed exceeded my expectations. The glasses were well wrapped and secure and the lenses and frames are of an excellent quality.

Thank you ever so much, I will definitely be recommending Frame Zone to friends and family and I will certainly be placing future orders with you!

February 5, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service and Fast Delivery

Great Experience, really helpful over the phone with advice on my chosen frames and also very quick delivery. Very impressed and will use again when I need new glasses as high street stores are so expensive, its a no brainer really. Thank you.

January 14, 2015
Unprompted review
Rated 5 out of 5 stars

Tom Ford Glasses

I could not be happier with my purchase (Tom Ford Frames) excellent communication, very fast delivery from the UK to Vienna Austria.
Great price, would highly recommend FrameZone to all my friends, and family.

January 7, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic Service. Incredible Price.

I have recently purchased three pairs of glasses from FrameZone and could not fault the service I received.

Having recently had my eyes tested by a very good local optician I was a bit disappointed that they couldn't offer me any discount if I bought 3 pairs of the same frames with 3 different lenses from them ( I refuse to wear the varifocals they really really wanted me to buy just yet)

I have quite a mild prescription at +0.75 , + 1 for distance and needed +0.75 and +2.0 for computer and reading glasses but they wouldn't budge with the cost of buying 3 pairs from them which would have come to over £700.

So I went and found Framezone on the internet.

Not only were the frames that I liked at my optician available, they were also on special offer at FrameZone. So, I got 3 pairs made up and delivered by Royal Mail Special Delivery within a few days for WAY less than my optician wanted to charge me for just ONE pair (£140 for the frames and £95 for the Lenses they wanted).

So. £175 vs £700 for 3 pairs?

That's a serious saving.

I honestly couldn't praise or recommend FrameZone more highly.

January 3, 2015
Unprompted review
Rated 5 out of 5 stars

Brilliant concept, brilliant service. You must use FrameZone!!!

FrameZone has changed buying glasses and sunglasses forever for me! No more standing in a shop being made to try on hundreds of pairs of awful glasses with eye watering prices. Just look online, use the amazing Virtual Try On and away you go. When I had a question about how it all worked the customer service was awesome as well. Don't tell my current optician, but they might not be seeing me anytime soon :)

December 15, 2014
Unprompted review
Rated 5 out of 5 stars

ive been framed

cannot fault the service, very fast delivery, a terrific saving on William Morris high street prices have saved me a lot of money, will use you next time, thank you.

November 26, 2014
Unprompted review

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