Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
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See what reviewers are saying
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... See more
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... See more
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... See more
Company details
Written by the company
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
Contact info
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
3.3
Average
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic!!!
This company is the best! I ordered a pair of Prada sunglasses, which were incredibly cheap. The items were delivered the following day, as per their website promise.
They arrived in perfect condition and we're a joy to behold.I shall definitely be shopping from this website again.
February 22, 2016
Unprompted review
Excellent in every way
Excellent price and customer service! Would definitely buy from OCO again in the future.
January 28, 2016
Unprompted review
Excellent service would definitely recommend
I ordered a pair of glasses and they came the next day well packaged. The glasses didn't fit but was able to return for a refund promptly and with no difficulties. Very organised and efficient seller with great quality products at very competitive price.
January 28, 2016
Unprompted review
Perfect manufacturing and quick shipping
No reason to look elsewhere to any other shop for you glasses.
January 26, 2016
Unprompted review
Excellent service
Excellent service, can't believe they arrived so quickly. The glasses are perfect, Thanks very much.
January 3, 2016
Unprompted review
Good customer service and product knowledge
Had concerns about the product which were answered quickly by customer service. There were some unforseen issues with delivery which were well handled. Product satisfactory as expected
December 30, 2015
Unprompted review
Excellent Service!
Ordered my glasses Thursday afternoon and received Sat morning...super quick delivery, superb glasses and great value for money. Will be going again!
December 21, 2015
Unprompted review
Great business
I was a little unsurebof buying glasses from a company o hadn't heard of online, but the customer service was great, the interpretation if my prescription was fine and the glasses were as expected. Really happy with the service. Delivery was recorded and I has the option to select a different day as I was going to be out-of the house.
December 20, 2015
Unprompted review
Great Product and super fast delivery
Bought my glasses from OCO on Monday evening and they arrived on Wednesday afternoon! Parcel was also tracked and I was given an hour window for delivery so knew when to expect them. When they arrived they were packaged really well and the glasses themselves were lovely. Very pleased I went with OCO rather than on the high street for nearly double the price. I would highly recommend this company.
December 18, 2015
Unprompted review
Service
Excellent and fast service. It's difficult to choose glasses online and I selected the wrong product.
December 18, 2015
Unprompted review
Great service
Received within 2 days after ordering during the weekend. Would definitely recommend.
December 17, 2015
Unprompted review
Amazing! Great Service! Great Price!
Ive been looking for a Specific pair of Tom Ford frames, only found abroad.
OCO had these in Stock, THE ONLY company in the UK AND they were such a great price (about 50% off RRP), I regret not buying more :(
Im still amazed about the next day delivery! Great communication and very easy to use.
I have found my new favourite!
December 6, 2015
Unprompted review
Fantastic service a******
Excellent customer service ! I ordered my glasses on Monday morning and by Tuesday they arrived and I was throughly pleased
December 4, 2015
Unprompted review
Best service in a LONG time
1st time user of the site, and will definitely be using again. Spoke to a very helpful lady on the website chat and the glasses arrived the next day. Great service and the sunglasses are exactly what I wanted
December 4, 2015
Unprompted review
SUPERB!
Very friendly helpful and knowledgeable.
Will be using again for sure.
December 4, 2015
Unprompted review
Thank you Ocoglasses Staff
Helpful, courteous staff; great service, fabulous authentic goods.
December 3, 2015
Unprompted review
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