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Octella Reviews 3

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TrustScore 3.5 out of 5

3.3

Call Center
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Company details

  1. Call Center
  2. Telecommunications Service Provider

Written by the company

Octella offers customized next-generation contact center solutions to secure, improve and easily target your business processes. Calls, e-mails, chats, social network applications - all in one place, using our system dashboard or integrating your CRM.

Contact info

3.3

Average

TrustScore 3.5 out of 5

3 reviews

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1-star

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Rated 1 out of 5 stars

Unprofessional and Poor Communication

I was invited to a meeting for a job, only to discover the position had additional requirements not mentioned in the original posting. While miscommunication can occur, it's unacceptable that the company ghosted me on the scheduled meeting day. When I followed up, they claimed there were no available timeslots—despite having invited me just the previous day. This experience was frustrating, unprofessional, and a clear red flag regarding how they treat potential hires.

March 18, 2025
Unprompted review
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Reply from Octella

Hi Viktorija!

We are truly sorry for your unpleasant hiring experience with Octella. After reviewing our conversation, we see that it ended with questions from our side, and we did not receive a response from you. We apologize if you felt ghosted - that was never our intention. Before scheduling a call, we wanted to ensure there was a good fit to respect both your time and ours. Since we didn’t hear back from you, we assumed you were no longer interested.

Best regards,
Octella Team

Rated 5 out of 5 stars

Having the great service

Having the great service.

Octella having the great services and what is more important, perfect support team.
Making our job much more easier.
If you are looking for some VOIP services, Octella is right place for you

June 12, 2024
Unprompted review

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